Ratings based on 1,578 Verified Reviews

3.9 out of 5
85% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

One night stay

Posted Dec 7, 2017
After travelling from the airport to the hotel via train, it was great to have your hotel around the corner. The train is a 35 minute ride to Munich hbf. Our room was small, to be expected in a larger European city. They don't give you an iron, shampoo, conditioner, hair drier, etc. They also give you two pillows on a double bed. The bed was comfy enough, room was alright. It did need some updating, but in sound condition. There is a mini fridge and two free bottles of water. The check-in and out was easy enough. Best part may have been the delicious continental breakfast, and its close proximity to Marienplatz and Munich hbf. This hotel is perfectly fine, but if you're looking for high end this is not it.
Comment from Hotel Management
Dec 8, 2017 by your InterCityHotel Munich Team, Hotel Management
Dear megd, Thank you so much for taking the time to share your feedback regarding your recent stay with us. We hope to see you back soon. Best wishes,
1 out of 5
by A verified traveler

Bed Hotel

Posted Dec 5, 2017
The hotel staff is not freindly not helping and u need to take everything by your self no body is helping u yo give u water, or i even i change my bed sheet. wrost hotel
Comment from Hotel Management
Dec 8, 2017 by your InterCityHotel Munich Team, Hotel Management
Dear Aryobee, Thank you so much for taking the time to share your feedback regarding your recent stay with us. We hope to see you back soon. Best wishes,
3 out of 5
by A verified traveler from Manchester

Very tired bedroom in need of updating

Posted Dec 3, 2017
Positives - Great transport links, free public transport pass, nice breakfast Negatives - Very small double room, hotel very tired looking, in need of a refurb throughout.
Comment from Hotel Management
Dec 8, 2017 by Your InterCityHotel Munich Team, Hotel Management
Dear Liz, Thank you so much for taking the time and effort to write this review about your stay at our hotel. We are so happy to hear that you enjoyed your time in Munich with our Location!! We hope to welcome you back to the hotel in the near future, until then I remain with the best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seekonk, MA

Very conveniently located to Munich center.

Posted Nov 29, 2017
Pros: Very clean and neat. Conveniently located to train station and easy walking to all local interests. Free Ticket for local transportation,very helpful
Cons: Have two sets of pillows (only one set) provided for the double bed. Offer FoxNews from U.S. in addition to other News stations.
Wonderful stay and visit to Munich, while attending the Productronica Trade Show.
Comment from Hotel Management
Dec 8, 2017 by Your InterCityHotel Munich Team, Hotel Management
Dear Jim, Thank you for taking the time to write an online review after your stay at our hotel. We are more than happy to see that our hotel met your expectations and that you enjoyed your visit. We hope to also have the pleasure of hosting you during your next stay in Munich!!
5 out of 5
Recommended
for Everyone
by A verified traveler from saudi arabia jeddah

Posted Nov 9, 2017
Hotel nice and good location Clean place to be at all the time
Comment from Hotel Management
Nov 22, 2017 by your InterCityHotel Munich Team, Hotel Management
Dear valued Guest, Thank you so much for taking the time to share your feedback regarding your recent stay with us. We hope to see you back soon. Best wishes,
3 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Great location, average hotel

Posted Nov 6, 2017
Pros: The location was good.
Cons: The air conditioning in the rooms.
Location: Main station is next door, the restaurants across the street are good.
The location was great, right outside the main station. The staff were okay aside from the receptionist who checked me in, it was a huge effort for her and I had to keep asking her the basic questions about the hotel facilities e.g. WIFI, breakfast. She was so disinterested that she made an error in taking my credit card deposit which caused it take money from my account daily. When I spoke to another staff member about it they were really apologetic and helpful in getting it resolved. They also offer daily transport tickets for each day you stay in the hotel, these are free. The rooms are okay, the air conditioning doesn’t work very well, I asked reception for someone to look at it as I had it on 10C and it still wasn’t cooling the room. I was told they didn’t have any maintenance in the hotel that day (Monday, not sure why) but they offered me to change rooms.
Comment from Hotel Management
Nov 22, 2017 by Your InterCityHotel Munich Team, Hotel Management
Dear Leesa, Thank you very much for taking the time and effort to write this review about your stay at our hotel. We are very sorry to hear that several things throughout your stay did not meet your expectations. However we would like to thank you for your honest feedback – we take reviews very seriously so we can continue to improve our services. We hope to welcome you back to the hotel in the near future, until then I remain with the kindest regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 30, 2017
Great location, close to downtown activities and trains. Accommodating staff.
Comment from Hotel Management
Nov 22, 2017 by Your InterCityHotel Munich Team, Hotel Management
Dear valued guest, Thank you so much for taking the time and effort to write this review about your stay at our hotel. We are so happy to hear that you enjoyed your time in Munich with our Location!! We hope to welcome you back to the hotel in the near future, until then I remain with the best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin, USA

Perfect location, excellent breakfast, great staff

Posted Sep 24, 2017
We were in Munich for Oktoberfest with some friends and really enjoyed ourselves! Marienplatz, the English Garten, the fantastic beer halls, and of course Oktoberfest itself all combined to make wonderful memories.
Comment from Hotel Management
Oct 3, 2017 by Your InterCityHotel Munich Team, Hotel Management
Dear Mr.K & Ms.J Thank you for being our guest and for taking the time to share your feedback with us regarding your stay here at the InterCityHotel Munich. With great pleasure I could recognize that you enjoyed your time here in Munich and that we complied with almost all of your expectations. We hope to see you back soon! Best regards from Munich!!!
4 out of 5
by David

Good location, clean and comfortable.

Posted Sep 5, 2017 on Hotels
This hotel is quite literally attached to the main train station in Munich. It is quiet and pleasant. You are only a few blocks from the central tourist sites, and can take public transit easily from the hotel to anywhere else in Munich you may wish to travel. I would definitely stay here again.
Comment from Hotel Management
Sep 18, 2017
Dear David, Thank you for being our guest and for taking the time to share your feedback with us regarding your stay here at the InterCityHotel Munich. With great pleasure I could recognize that you enjoyed your time here in Munich and that we complied with almost all of your expectations. We hope to see you back soon! Best regards from Munich!!! Your InterCityHotel Munich Team
5 out of 5
by Yang

Posted Aug 28, 2017 on Hotels
Its adjacency to the Hbf is a great advantage, and overall the service and condition is worth the price.
Comment from Hotel Management
Aug 30, 2017
Dear Yang, Thank you so much for taking the time and effort to write this review about your stay at our hotel. We are so happy to hear that you enjoyed your time in Munich with our Location!! We hope to welcome you back to the hotel in the near future, until then I remain with the best regards. Your InterCityHotel Munich Team