Ratings based on 80 Verified Reviews

4.7 out of 5
91% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Dubai, UAE

Mandarin Oriental Munich - very nice

Posted Feb 14, 2017 on Orbitz
Once again, the Mandarin stands out for highly personalized service and excellent quality. I challenge anyone to find a hotel with better service. Nice also to have Matsuhisa restaurant on site. The location in Munich is ideal, a short walk to the Rathaus. I look forward to returning!
4 out of 5
by Omidreza

This traveler left a rating score only Posted Dec 26, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Strong brand, but small property, rooms aging

Posted Dec 19, 2016
Very good service recovery and staff go all out to be of help.
5 out of 5
by A verified traveler

Posted Dec 16, 2016 on Hotels
Room wasn't available so they upgraded our room to a beautiful junior suite with a charming Christmas tree. The service at this hotel is unparalleled.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 13, 2016
Second time at this great hotel. Great location, beautiful rooms and superb staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2016
Pros: Location and comfort.
Location: Very central for sightseeing and shopping.
Excellent service apart from one day when supplies in fridge, coffee ,water, glasses and cups not replaced and paper not delivered. However supplies immediately brought when this was pointed out and free drink in the (very expensive) bar offered.
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Posted Nov 27, 2016
Great hotel but a tad over priced. I would go back again.
5 out of 5
by A verified traveler

Good business stay

Posted Oct 25, 2016 on Hotels
Mandarin Oriental always the best
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Not a 5* deluxe from service point of view

Posted Oct 8, 2016
Pros: THe hotel itself is wonderful.
Cons: Hotel management attitude towards clients
Location: THe hotel is in the city center, wonderful place, great hotel, great rooms, everything is near.
The hotel itself is wonderful, very good and clean rooms, service itself is ok, wonderful breakfast. But if you need to be treeted like a 5* hotel guest, avoid this property.If you have some trouble during your stay, it will be your fault, not hotel staff, be sure that even you'll be charged for it! Awfull attitude of hotel management. Very disapointing.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 9, 2015 on Hotels