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Reviews of NH München Unterhaching

4 out of 5
NH München Unterhaching
Leipziger Str 1, Unterhaching, BY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 489 out of 903 reviews" "
Rating 8 - Good. 329 out of 903 reviews" "
Rating 6 - Okay. 56 out of 903 reviews" "
Rating 4 - Poor. 24 out of 903 reviews" "
Rating 2 - Terrible. 5 out of 903 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
convinced because easy to reach, very good location !
Stayed 7 nights in Mar 2024
Response from Teresa Ludwig | Junior Front Office Manager on Mar 27, 2024
Dear Regina, Thank you very much for staying with us and for this great review. We love to hear that you enjoyed your stay. See you again soon at the NH München Unterhaching.Kind regards, Teresa Ludwig Junior Front Office Manager

10/10 Excellent

Juan

Stayed 1 night in Mar 2024

10/10 Excellent

Onyinyechi

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
The rooms were big enough and staff was friendly especially Mohammed Ali He was really helpful
Stayed 4 nights in Jan 2024
Response from Teresa Ludwig | Junior Front Office Manager on Feb 5, 2024
Hello Onyinyechi,Thank you very much for this amazing review. It is great to hear how much you enjoyed your stay and our team's service.We are looking forward to welcoming you again soon at NH Hotels.Kind regards,Teresa Ludwig Junior Front Office Manager

10/10 Excellent

Aminu

Stayed 1 night in Nov 2023
Response from Teresa Ludwig | Junior Front Office Manager on Dec 29, 2023
Lieber Aminu,vielen Dank für diese wunderbare Rezension.Bis bald wieder bei NH Hotels und viele GrüßeTeresa

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place to stay, close to transit.
Response from Teresa Ludwig | Junior Front Office Manager on Nov 16, 2023
Dear Pamela,Thank you for this great review.We are looking forward to welcoming you again soon at the NH München Unterhaching.Kind regards,Teresa

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, affordable, and easily accessible via public transportation
Response from Teresa Ludwig | Junior Front Office Manager on Nov 9, 2023
Dear Pamela,Thank you very much for your great review.We are looking forward to welcoming you again at the NH München Unterhaching.Kind regards,Teresa

10/10 Excellent

Chibaatar

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2023
Response from Teresa Ludwig | Junior Front Office Manager on Nov 5, 2023
Dear Chibaatar,Thank you very much for staying with us and submitting this perfect review.We are looking forward to welcoming you again soon at the NH München Unterhaching.Kind regards,Teresa

10/10 Excellent

Mengyuh, San Dimas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Teresa Ludwig | Junior Front Office Manager on Oct 30, 2023
Dear Mengyuh,Thank you very much for staying with us and for taking time to submit this amazing feedback.We are looking forward to welcoming you again soon at NH hotels.Kind regards,Teresa

6/10 Okay

Roberto

Traveled with family
Liked: Cleanliness, staff & service
The place is good except that the internet is very bad. In our room there was no way. They moved us to a smaller one and we had to buy a premium package and even paying we didn't have stable internet. The other thing is that there are no restaurants near the Hotel and those that exist are of very poor quality and service (most of them do not have internet for clients). The hotel staff has a vocation for work (difficult in everything that is "service" in Germany) but it was not enough. I had to work and this forced me to move north of Munich to a hotel that said "high speed internet in ALL rooms".
Response from Teresa Ludwig | Junior Front Office Manager on Oct 30, 2023
Dear Roberto,Thank you for your stay at our hotel and for taking time for this feedback.I am glad that you liked the hotel and were happy with the staffs work.Please accept my sincere apologies for your wifi experience.It was a longlasting project but it is now finally updated and improved so this should not be an issue if you decide to try our hotel again.I am a little surprised that you did not find any restaurants to be nearby as there are plenty of recommendable (quality and service-wise) ones with different cuisines within walking distance of the hotel. However, in Germany free wifi anywhere but especially in restaurants is not common at all.We are hoping to welcome you again soon at one of our NH hotels.Kind regards,Teresa

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet little superb. Great access to the train to get into the city really easy. Hotel seemed fairly clean. Nice bedding but the pillows were not very good.
Stayed 5 nights in Sep 2023
Response from Teresa Ludwig | Junior Front Office Manager on Oct 30, 2023
Dear Stephen,Thank you for staying with us and for submitting your feedback to help us improve.We are glad to hear that you were satisfied overall.I terms of pillows, we have recently received some new ones as a few of them have gotten flat over time but we also have softer and harder ones upon request as guests have different preferences.We would have happily replaced them for you if you would have told us during your stay.Next time hopefully, you get the right ones for your liking right away but if not, just any staff member know and we will make it right.We are looking forward to your next stay at the NH Muenchen Unterhaching.Kind regards,Teresa

10/10 Excellent

Rose K

Stayed 3 nights in Sep 2023
Response from Teresa Ludwig | Junior Front Office Manager on Oct 30, 2023
Dear Rose,Thank you very much for staying with us and for submitting such an awesome review.We are looking forward to welcoming you again at the NH Muenchen Unterhaching.Kind regards,Teresa

10/10 Excellent

ANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great prices!!
We always enjoy our stays at NH Unterhaching. Five minute walk to the S-Bahn into Munich and also for grocery shopping. Quiet location and convenient garage parking. Their staff is very accommodating and professional.
Stayed 15 nights in Aug 2023
Response from Teresa Ludwig | Junior Front Office Manager on Oct 30, 2023
Dear Ann,Thank you very much for your stay and the amazing feedback. I will forward it to the staff.We are looking forward to welcoming you again at NH hotels.Kind regards,Teresa

8/10 Good

FUZULI AGRI

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean, tidy and large as well as hotel staff are very friendly and helpful. The hotel is very close S3 line, which takes around half an hour to access city center.
Stayed 2 nights in Aug 2023
Response from NH München Unterhaching on Aug 18, 2023
Dear FUZULI AGRI,thanks for the great review regarding your stay at the NH München Unterhaching and see you next time here.Kind regards NH München Unterhaching

10/10 Excellent

Kurian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with spacious rooms and close to Sbahn
Response from Front Office on Aug 11, 2023
Dear Kurian,thanks for the great review regarding your stay at the NH München Unterhaching and see you next time here.Kind regards André Steinbach NH München Unterhaching

6/10 Okay

Mohammad Shahzad

Traveled with family
Liked: Staff & service
Free wifi is unusable. They want to write free wifi to get customers. Then when customers come they want money for wifi. Free wifi is 20kb/s. Also shower has no peessure. Cant feel like i was showered. Free parking only a few spots. I had to find street parking. In genreal clean and nice fresh hotel. I like it. But street noise can be heard.
Stayed 1 night in Jul 2023
Response from Steinbach on Jul 14, 2023
Dear Mohammad,thanks for the review regarding xour stay here at NH München Unterhaching.We know, the WIF is very bad.We are happy to tell you, we are working on a better WIFI solution.We will check the pressure in the Shower.Maybe yee you next time here again.Kind regards André Steinbach NH München Unterhaching

10/10 Excellent

Lingchen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The first night experience was very bad, I checked in after 10pm and the room assigned to me was hot because the air-condition was not working and a lot of noises from the bar two levels below my room were heard because one of the windows is faulty (can not be closed). Although the front counter staff offered me a fan, free breakfast and free wifi immediately (the hotel was fully booked), I was disappointed and started to explore to stay in other hotel for the next two nights. I changed my mind after the general manager Mr Becker met me in the early morning next day. He explained that the air-condition was working but not as effectively as expected because of the high temperature in Munich (about 33 degree). He not only offered sincere apology but also had great service recovery plan. I was very impressed and it turned out to have the best experience staying there. If you visit munich, choosing NH Unterhaching will never go wrong, If something went wrong unexpectedly, Mr Becker and his team are always ready to help you and your satisfaction is guaranteed. By the way, the hotel room is very big and clean with almost everything you expect from quality hotels.

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super friendly Sandra of the reception was very kind and helpful and ensured that our stay was great I highly recommend
Stayed 3 nights in Jun 2023
Response from NH München Unterhaching on Jun 23, 2023
Dear Mohammed,thanks for the great review and the warms words, regarding your stay at NH München Unterhaching.We will let Sandra know about your review.See you next time here again.Kind regards André Steinbach NH München Unterhaching

10/10 Excellent

Ruby

Stayed 2 nights in May 2023
Response from NH München Unterhaching on May 25, 2023
Dear Ruby,thanks for the great review regarding your stay at the NH München Unterhaching and see you next time here.Kind regards André Steinbach NH München Unterhaching

10/10 Excellent

Natalya, Federal way

Traveled with family
Liked: Staff & service
It is very well kept, clean and in quiet area. The staff is nice and helpful.
Stayed 5 nights in May 2023
Response from NH München Unterhaching on May 25, 2023
Hi Natalya,thanks for the great review regarding your stay at the NH München Unterhaching and see you next time here.Kind regards André Steinbach NH München Unterhaching

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023
Response from NH München Unterhaching on May 25, 2023
Guten Morgen David,vielen Dank für Ihre tolle Bewertung zum Aufenthalt im NH München Unterhaching und bis zum nächsten Mal.Mit freundlichen Grüßen André Steinbach NH München Unterhaching

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Teresa Ludwig | Front Office on May 3, 2023
Hallo Markus,vielen Dank für das tolle Feedback. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Mit besten Grüßen aus Unterhaching

10/10 Excellent

Martin

Stayed 1 night in Mar 2023
Response from Teresa Ludwig | Front Office on Mar 18, 2023
Lieber Gast,herzlichen Dank für Ihre hervorragende Bewertung.Viele Grüße aus UnterhachingTeresa Ludwig Front Office

10/10 Excellent

Felicity

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel - short hop into the city
I've stayed here on many occasions over the years and it never disappoints. The rooms are lovely, big, clean and with everything you need and the staff are always friendly and helpful. Only a short hop on the train into central Munich, would recommend!
Stayed 5 nights in Dec 2022
Response from Lajos Beke on Dec 16, 2022
Dear Guest,thank you very much for your great evaluation.We are looking forward to welcome you next time in our NH München Unterhaching.Best regardsFront Office

6/10 Okay

Sascha

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness

6/10 Okay

Rubi

Stayed 2 nights in Sep 2022

8/10 Good

James

Traveled with family
Needs ac
Stayed 1 night in Aug 2022

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Teresa Ludwig - Front Office on Jul 16, 2022
Dear Alice, Thank you very much for this amazing review. See you soon and best regards, Teresa Ludwig - Front Office

4/10 Poor

Haz

Stayed 6 nights in Jun 2022

10/10 Excellent

Diane

Stayed 1 night in Jun 2022
Response from Teresa Ludwig - Front Office Clerk on Jul 4, 2022
Liebe Diane, vielen Dank für die volle Punktzahl. Wir freuen uns auf ein baldiges Wiedersehen in Unterhaching. Teresa Ludwig - Front Office Clerk

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Teresa Ludwig - Front Office on Jun 25, 2022
Lieber Ulrich, herzlichen Dank für das fantastische Feedback. Bis bald und viele Grüße Teresa Ludwig - Front Office

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very long day travelling and arrived exhausted and hungry at 9pm. Staff were amazing and rang round all the local restaurants to find one open and happy to take us. They were really kind and helpful. Hotel facilities were fabulous. Clean, tidy and exceeded our expectations. We were sorry to only be there for one night. It was perfect for our onwards journey too and in a nice area. Very happy to return there if we get the chance
Stayed 1 night in Jun 2022
Response from Teresa Ludwig - Front Office on Jun 11, 2022
Dear Laura, Thank you very much for this kind review and your praise. We are looking forward to welcoming you again. Kind regards, Teresa

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Teresa Ludwig - Front Office Trainee on Oct 4, 2021
Lieber Gast, vielen Dank für Ihren Aufenthalt und, dass Sie sich die Zeit genommen haben, diese hervorragende Rezension zu verfassen. Wir freuen uns auf Ihren nächsten Besuch bei uns in Unterhaching. Mit besten Grüßen Teresa Ludwig - Front Office Trainee

10/10 Excellent

Shenglan

Stayed 1 night in Sep 2021
Response from Daniel Hodri on Sep 20, 2021
Dear Mr. Shenglan, thank you very much for your stay and your great feedback. We are very happy that you have enjoyed your stay with us that much and we are looking forward to welcome you in our hotel soon again. Best regards Daniel Hodri Front-Office-Manager

10/10 Excellent

Dominic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Daniel Hodri on Aug 30, 2021
Sehr geehrter Dominic, vielen Dank für Ihren Aufenthalt sowie Ihre schöne Bewertung. Wir würden uns sehr freuen Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen

10/10 Excellent

Mudit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Too good hotel, direct connection by Train to Munich Central. Outstanding location for good resturants and Fantastic breakfast.
Stayed 1 night in Jul 2021
Response from Teresa Ludwig - Front Office on Aug 14, 2021
Dear Mudit, thank you very much for your booking and this great review. We are happy to hear that you enjoyed the surroundings as well as our fresh breakfast buffet. We hope to see you again soon. Kind regards, Teresa Ludwig - Front Office

8/10 Good

Zhenhua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Daniel Hodri on Jan 31, 2020
Dear Mr. Zhenhua, thank you very much for you stay and your feedback. We regret that we couldn´t fulfill quite your expectations. We hope we´ll get the chance to welcome you in our hotel soon again. If you have any questions please do not hesitate to contact us. Best regards

10/10 Excellent

Myung Jin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even if it's located away from center of Munich, the hotel is quite good. If you are staying with colleauges in the same room, the room is very suitable for your staying. It's very COMFORTABLE and their service is good at the reception.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We hebben een uitstekend verblijf gehad. De (familie)kamer die wij hadden was erg ruim en voldeed aan al onze eisen. Veel ruimte in de kamer en aan alles was gedacht, eigenlijk wat je van een viersterren hotel verwacht. We hadden het hotel van te voren gevraagd of we onze (elektrische) auto mochten opladen in de garage en ook dat was geen probleem (wel via een normaal stroompunt). Heel klantvriendelijk dus en de parkeergarage (in- / uitrit) was erg ruim, hier waren we erg blij mee. Op loopafstand van het hotel ligt de S-bahn waarmee je in 15 minuten in het centrum van München bent, voor ons zeer ideaal. Ook het ontbijt was prima verzorgd en er was voor de kinderen zelfs een aparte kinderhoek. Mochten we nog eens naar München gaan dan zullen we zeker dit hotel weer opnieuw bekijken. De prijs-kwaliteit verhouding was uitstekend en we raden dit hotel zeker aan!
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Afternoon and nightshirt very nice and helpful. The lady from breakfast also great. Some of the staff still need to learn how to talk to guests.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 13 nights in Oct 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good size rooms, next to train station
Good sized rooms, walking distance to train station and local supermarket and restaurants. Wifi was good, service good, breakfast too expensive.
Stayed 5 nights in Sep 2019

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Massive room for 2 pax and accessible to s-bahn to downtown in under 20mins. Staff are helpful and friendly. Great stay and would stay again!
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

RONIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faboulos hotel
The hotel was fantastic, very cozy and clean near to unterhaching railway station
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Howard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Karl-Ragmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really excellent ... large, new and clean room. Good price-performance ratio. Good service. The only downside is that the breakfast is unreasonably expensive 22-24 EURO. Much more buisness trip refund. But you can unsubscribe from the breakfast. Better go to the bakery or the nearest bistro.
Stayed 1 night in Sep 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good
Clean hotel, professional staff, pricy breakfast (22-25€ per person), parking is not included and costs 12€ per night (when signing up for the free NH rewards program the parking for the first stay is free - so that worked out).
Stayed 3 nights in Aug 2019

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019