Ratings based on 1,485 Verified Reviews

4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Burlington, Canada

Good hotel close to city centre.

Posted May 30, 2017
Good hotel, clean, nice atmosphere. Staff was friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Comfortable hotel near downtown Munich

Posted May 3, 2017
Pros: Easy to get in an out. Close to a few restaurants and public transportation
Cons: Bathroom layout is too funky. Get rid of a bathtub, enlarge the standing shower and move the commode into the bathroom
Location: Nice little family owned Bavarian style restaurant 5 min walk from the hotel. Weiner schnitzel big enough for a family:-)
Easy check-in and check-out. Quiet street. Decent breakfast. Easy walk to a few restaurants. The access for taxi cabs is somewhat cumbersome - too little room in front of the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Convenient and Comfortable

Posted Apr 20, 2017
Hotel is located close to the train station (Rosenheimer Platz) which has every line running through it so very convenient. 1 line from the airport (S8) which takes only 33 mins!! Also, 10 - 15 min walk to Marienplatz (or a coke of mins on the train). Rooms are a good size and very comfortable. There was an issue with the hot water on the first day which was a bit of a pain but couldn't do anything about it - just one of those things. Was rectified by the time we returned to the hotel. Concierge were very helpful whenever we had a question. Although we don't have children, there was a games room where they could play near the bar which was always full of lively kids - a nice touch if you have kids and want to relax at the bar with them still in sight. A lot of great restaurants in the surrounding area too. Would definitely stay there again if we return and would definitely recommend!
4 out of 5
Recommended
for Everyone
by A verified traveler from Northern Ireland

Good hotel and only a 10-15 walk to Marienplatz.

Posted Apr 1, 2017
To be honest my partner and I spent very little time in the hotel as we left early in the mornings to go on numerous all day trips and we didn't return until late at night. Good location and very clean and tidy. The staff were very helpful and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from dublin

Very modern, newly refurbished

Posted Mar 21, 2017
Recently refurbished, very high standard, very clean, walking distance to most attractions. Would highly recommend.
5 out of 5
by edward

Good value hotel close to centre

Posted Mar 6, 2017 on Hotels
Overall very good stay. Novotel offered great value for money for a hotel within a short walk to munich's main square. Wifi was poor and no iron in the rooms the only negative.
5 out of 5
by Susanne

Amazing hotel

Posted Mar 4, 2017 on Hotels
Amazing hotel, can not praise enough. Great rooms, great comfortable beds, divine breakfast, super polite staff. It is our 7th stay in this hotel.
Comment from Hotel Management
Mar 6, 2017
Dear Susanne, thank you for your Feedback. We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise "Amazing hotel, can not praise enough". We hope your next visit will be as pleasant as the previous one. Best regards from Munich Martin Zehmisch Project Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2017
Overall excellent experience. Staff were very helpful.
Comment from Hotel Management
Mar 6, 2017 by Martin, Hotel Management
Dear Anonymous, thank you for your Feedback. Good to sense that you had an comfortable stay in the Novotel München City. Kind regards from munich Martin Zehmisch Project Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, just as expected

Posted Feb 26, 2017
Pros: location and pool
Cons: staff could be bit more approachable
Location: nice and central for Munich sites
One night stopover planned for convenient hotel in the centre with all facilities for the family - met all expectations and met requirements well. This is why we chose a chain hotel for this part of the trip!
Comment from Hotel Management
Mar 6, 2017 by Martin, Hotel Management
Dear Anonymous, thank you for your Feedback. Good to sense that you had a comfortable stay in the Novotel München City. We will share you comments with our team. Best Regards Martin Zehmisch Project Manager
4 out of 5
Recommended
for Couples
by A verified traveler from London

Good hotel for city stay, well connected transport

Posted Feb 20, 2017
Location: Less than 5 minutes to an underground station which goes to the airport and central area. Could also walk to several sights.
Hotel was decent; room size, cleanness, staff friendliness, transport connection were very good. Staff helped with booking day trips and recommending sights and restaurants to eat at. Where hotel could improve is the amenities in the room; no complimentary water, air conditioning was poor (not cold enough and would wake up during the night). Also only had breakfast once at the hotel, but it was very poor value for money.