Awesome staff. OK location, facilities.
Posted Mar 24, 2017
Easily the best part of the stay was the staff. Both check-in and check-out were smooth, and the staff at the front desk were super friendly, efficient, and professional. High marks all around on personnel as they really went the extra mile to help me feel comfortable, welcome, and informed during my trip.
The just ok parts: 1) The hotel is kind of a desolate hike at night from the S train stop through parking lots and commercial buildings. Have an umbrella handy. 2) I got a great rate from Expedia, but I assume that's what put me in a room (202) right next to the stairwell and elevators. Noisy, but solved via a white noise app on the iPhone. 3) The 'shuttle' to the airport is a city bus. Yes they run on time and come every 20 minutes, but the first one was so packed that I just opted to wait an extra 20 minutes in the cold for the next one.