Nice hotel but in a bad location for tourists. Nothing nearby so have to get a taxi or train into the city. No one to help if your looking for information about day trips or the sights of Munich. The room contained information that reception would help with any tour bookings but one receptionist just said they can't help and another clearly didn't want to.
Comment from Hotel Management
Dec 29, 2015 by Jakob Jan Blaauw - General Manager, Hotel Management
While analysing your questionnaire, I am pleased to read that you were satisfied with your trip to Munich, but I can see that you had also reason for critique, and I would like to assure you that we will do our best to work on improvements in the relevant areas and segments of our departments.
Best regards, your Team of the Pullman Munich