Ratings based on 316 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
90% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Zentrale Lage und alles in unmittelbarer Nähe

Posted Jul 20, 2015
Hotel ist in zentraler Lage in dem Geschäfts und Büroviertel Schwabing in München. Sämtliche Geschäfte und Büros sind praktisch vor dem Büro und sehr praktisch zu Fuss zu erreichen!! Ich war in dem Rilano 7/24 (Kategorie 3 Sterne) Hotel und Zimmer an sich sehr sauber. Dicker Minus Punkt: WLAN nicht gratis (6EUR pro Tag) Bezahlt man diese bekommt man ein WLAN mit langsamer Geschwindigkeit. Ein Videostreaming läuft jedenfalls nicht flüssig. Klimaanlage im Zimmer? Fehlanzeige. Ich war am 17.7 dort und konnte in der Nacht jedenfalls kaum schlafen weil es so warm im Zimmer war...bei einem 3 Sterne Hotel könnte man dies wenigstens erwarten. Was eigentlich auch seltsam war. Frühstück kostet satte 19 EUR extra....nicht gerade Kundenfreundlich. Andere Häuser bieten mehr fürs Geld. Werde dieses Hotel nicht weiterempfehlen.
2 out of 5
by A verified traveler

Posted Jun 21, 2015
The room was extremely small, the first room i Was given did not even have a working fan or air conditioner. I had to wait until the second day to be given a new room. The Wifi was horribly inconsistent and half the time would not work at all. Which, when traveling for work can be very frustrating.
Comment from Hotel Management
Jul 12, 2015 by Guesrelation, Hotel Management
Dear Guest Thank you very much for your comment on Expedia, we are very sorry, that you were not completely satisfied with your stay at our hotel. Our Rilano Hotel in Munich Schwabing, is divided into two categories. We have a 3star Hotel the”Rilano 24/7 Munich” and a 4star Hotel the “The Rilano Hotel Munich” The rooms at the “The Rilano Hotel”are bigger and equipped with a minibar, a tea and coffee station and an air condition. Our guests do have the opportunity to book a double room for single use, if they would prefer a bigger room. Regarding the Internet, we are very sorry that it did not work properly, please be assured that we are working on a solution for a better Internet. It would be very nice to welcome you in one of our Rilano Hotels & Resorts in the next future. Your Rilano Hotels & Resorts Team
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Sonoma County

The Rilano Hotel Munich Schwabing

Posted May 21, 2015
Cons: Breakfast at 17 + euro per day should have a chef onsite to make fresh omelets like every other descent hotel in the world, or charge 12 euro.
Location: Location is good with a pleasant walk to the tram to get to the Ubahn and then you can go everywhere.
A nice enough hotel when you need a basic and typical hotel with a convenient suburb and quiet environment. The rooms are small but well organized and comfortable. The heating and air is central and quiet with a adjustable height shower that is plenty tall for anyone up to 6'3" without bending. Internet was difficult for me with free allotment of data running out quickly but 5 euro per day for internet after that is not so bad. Breakfast was OK and expensive, and I could not have dinner when the burger was 17 Euro. I went out as this was too much. The attached coffee shop is good and a better choice for budget minded people like me.
Comment from Hotel Management
Jun 3, 2015 by Guestrelation, Hotel Management
Dear Guest, Thank you very much for your feedback on Expedia. It would be very nice to welcome you in one of or Rilano Hotels & resorts in the next future. Your Rilano Hotels & Resorts Team
5 out of 5
Recommended
for Business Travelers
by George from Melbourne, Australia

Great Hotel and Location

Posted May 19, 2015 on Hotels
Was there on business and once again the Rilano did not let me down in terms of location to MOC, comfort and value for money. I previously stayed at another hotel in Schwabing, however the freeway noise was not pleasant. Only negative, and would not really call it a negative is shower should have been slightly larger.
Comment from Hotel Management
Jun 2, 2015 by Manager, Hotel Management
Dear George Thank you so much for your lovely comment, we are very happy that you enjoyed your stay at our Rilano Hotel Munich. It would be very nice to welcome you in one of our Rilano Hotels & Resorts in the next future. Your Rilano Hotels & Resorts Team
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Washington, DC

A Trip to Munich's High End Audio Show

Posted May 19, 2015
Pros: Clean, quiet, relatively afforable.
Cons: Internet service needs updating. Charging extra for "quality" service is silly. Thermostat was not all that useful. Breakfast was too expensive.
I was in town for a week in May, and the hotel was walking distance to the places I needed to get to. Taxi cabs were easy to get, a train was close by, and there were parks and some shopping/food to walk to. Most upscale dining, however, is not convenient and will require a taxi. The Hotel is very clean and comfortable. The rooms are small and functional, but are really not any more than you need. Bed was clean and firm. The room was very quiet. Shower was snug, but water was hot and pressure was great. Daily room cleaning was efficient and effective. For the money, the hotel seems reasonably up-to-date. It is easy to recommend. Temperature controls were clumsy. Internet access is spotty, and the "free service" is nearly unusable. There are at least 3 different networks available in the hotel, and moving from your room to the lobby or restaurant will require a separate, different connection and policy. The for-pay upgrade at 6 Euros is significantly more robust and reliable, however, like with the "free" 100MB plan, you cannot use the same service in your room and throughout the rest of the hotel, and may need to pay another 6 Euros when you roam. Altogether, providing a WiFi network is helpful to travelers but here was barely functional. As a new visitor to Munich, I needed to use it quite a bit, but this was extremely frustrating. Breakfast, at 19 Euros a day, is expensive for a modestly-sized buffet.
Comment from Hotel Management
Jun 3, 2015 by Guestrelation, Hotel Management
Dear Guest, thank you very much for your nice and detailed comment on Expedia. Regarding the Internet we are very sorry that it did not work for you the way you expected. Please be assured that we are working on a solution for the internet. It would be very nice to welcome you in one of or Rilano Hotels & resorts in the next future. Your Rilano Hotels & Resorts Team
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted May 18, 2015 on Hotels
4 out of 5
Recommended
for Getaway With Friends
by ABDULLAH

This traveler left a rating score only Posted May 15, 2015 on Hotels
5 out of 5
Recommended
for Couples
by Pascal from Zürich

Schönes Hotel für ein schönes Wochenende in Münche

Posted Apr 21, 2015 on Hotels
Wir hatten zwei sehr schöne Übernachtungen im Hotel. Das Preis-Leistungsverhältnis hat meiner Ansicht nach absolut gepasst, wir hatten für 2 Übernachtungen etwas über 100€ pro Person bezahlt. Die Zimmer sind sehr schön eingerichtet. Auch hatte ich nie das Problem, irgendetwas von den Zimmernachbarn zu hören, wie oft beschrieben wurde. Lediglich das Frühstück ist meines Erachtens nach absolut überteuert. Als wir dann nicht das Buffet wollten sondern das Frühstück einzeln zusammenstellen wollten, war das dem Herr der uns bediente nicht sehr recht.
Comment from Hotel Management
Jun 2, 2015 by Manager, Hotel Management
Lieber Pascal vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Eindrücke zu schildern wir freuen uns das Sie einen angenehmen Aufenthalt bei uns im Hotel hatten. Wir achten sehr auf ein gutes Preis-Leistungs-Verhältnis. Falls wir Ihre Erwartungen in dieser Hinsicht bezüglich des Frühstückes nicht erfüllt haben, möchten wir uns dafür entschuldigen. Gerne ist es unseren Gästen auch möglich ein sogenanntes kleines Frühstück zu bekommen, welches bei 9€ liegt. Wir, das Rilano Hotel München Team würden uns sehr freuen Sie bald wieder bei uns im Hotel begrüßen zu dürfen. Herzliche Grüße, Ihr Rilano Hotels and Resorts Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
Perfekt für den wochenendtrip mit nähe zur zenith kulturhalle und allianz arena.
Comment from Hotel Management
Jun 2, 2015 by Guestrelation, Hotel Management
Lieber Gast, vielen Dank für Ihre positive Bewertung. Es würde uns sehr freuen Sie bald wieder in einem unserer Rilano Hotels & Resorts begrüßen zu dürfen. Herzliche Grüße, Ihr Rilano Hotels & Resorts Team
2 out of 5
by A verified traveler

Posted Apr 19, 2015
schmutzig! Tücher waren schon mit dunklen flecken bevor wir haben die benützt. Bin sehr enttäuscht!
Comment from Hotel Management
Jun 2, 2015 by Guestrelation, Hotel Management
Lieber Gast, wir möchten uns für Ihr ehrliches Feedback bedanken. Es ist sehr wichtig für uns einen Eindruck über Ihre Zufriedenheit während Ihres Aufenthaltes zu bekommen. Dass Sie mit dem Service unseres Hausekeeping schlechte Erfahrungen gemacht haben, bedauern wir sehr. Bitte seien Sie versichert dass dies nicht dem Standard unseres Hauses entspricht und wir Ihre Kritik ausführlich mit der entsprechenden Abteilung besprochen haben. Trotz der entstandenen Umstände, würden wir uns freuen, Sie bald wieder in einem unserer Rilano Hotels & Resorts begrüßen zu dürfen und die Chance nutzen, um Sie vom Gegenteil zu überzeugen und entsprechend zu begeistern. Herzliche Grüße, Ihr Rilano Hotels & Resorts Team