Ratings based on 333 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
95% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Nice hotel in munich

Posted Jul 20, 2016
The hotel was very nice. Near the train station. The staff where real helpful .
5 out of 5
by A verified traveler from Toronto

Clean, beautiful hotel walking access to downtown

Posted Jul 12, 2016
Pros: Excellent location to access the city centre. First Class Spa facility.
Location: Walking distance to downtown and shopping, churches, museums and the Italian market. Step out the hotel and you are in the lovely gardens with the ma
Visited for two nights. Hotel staff from the concierge right on up were friendly and helpful. Delicious buffet breakfast. Beautiful dining room with inside and outside access (summer). Great spa and fitness area. Spa stuff were well trained, professional and accommodating. The rooms are large and comfortable. Nice bed with
4 out of 5
by A verified traveler from Melb, Australia

Modern Design centrally located

Posted Jul 2, 2016
This Hotel is of a modern, minimalist and clean line design. Centrally located within walking distance of sightseeing, shopping and good eateries. Public Transport minutes away. Restaurant in the hotel was nice but food was of an average standard for price. Rooms very clean but on the smaller side. Not the best value for money given it's 5 star rating. If you are wanting a lavish, grand hotel experience this is not the Hotel for you, otherwise a very acceptable choice. Staff very polite, attentive and speak English.
4 out of 5
by A verified traveler from Maracaibo, Venezuela.

Great hotel but needs carpets maintenance.

Posted Jun 24, 2016
Great hotel, but it needs a carpet change or manteinance because they are stained (in the halls). The rooms are very comfortable and nice, the food is great, excellent location and friendly staff. Overall, a nice stay.
5 out of 5
by A verified traveler from MI

Exceeded expectations!

Posted Jun 24, 2016
The hotel and staff were amazing. The location was excellent and is directly across from a nice park. The pool and spa amenities were first class. This is the best hotel in Munich.
5 out of 5
by A verified traveler

Posted Jun 18, 2016
Wonderful experience. Staff is fabulous. Hope to stay there again.
5 out of 5
by A verified traveler from New York City

A wonderful stay

Posted Jun 16, 2016
Pros: Friendly staff, everything works. Well, stray is comfortable
Cons: None.
Location: Location is perfect. We walked everywhere, it's a short walk to the main train station, yet it's on a quiet street.
We arrived early in the morning, they did not make us wait for the check in time, that allowed us a bit of a rest after a long flight. The hotel staff, from the front desk, to the in-house dinning, to the doormen are cheerful and helpful. The bed is comfortable and the bathroom and the shower work well. We had a wonderful stay.
5 out of 5
by A verified traveler

Quality hotel in convenient location

Posted Jun 13, 2016
The hotel is quite charming with excellent service, well situated in Munich in close proximity (walking distance) to most central-city activities.
4 out of 5
by A verified traveler from Orance County, CA

Quiet hotel at edge of city center

Posted May 18, 2016
Pros: Location, quiet
Cons: Halls are devoid of furniture, flowers, etc. Looks a bit sparse bordeing on dour.
Location: Easy walk into old city center.
Enjoyed our stay at the Charles. It is located next to Munich Central station - 2 minutes walk but no station noise or pedestrian traffic. The rooms are very nice and ours, which looked "inward" onto a courtyard, was very quiet. Spa and pool,area are very nice. Didn't eat at hotel restaurant so can't comment but the buffet breakfast looked really good. Not what I would consider a romantic hotel.
5 out of 5
by A verified traveler

Lovely location, central but quiet.

Posted Apr 24, 2016
Pros: Location, clean and well kept, with good room. Quiet, as off the main road, and with a good view
Cons: Lighting in the room is, in common with many hotels, too dark - difficult to just sit and read at night.
Location: Central, close to the pedestrian zone for shopping, to museums, and to rail and bus transport over the city and across Germany
The stay was over 5 days and was good. The service was generally good, the room was a good size with a decent bathroom. The location was excellent for down town Munich (could be walked) , access to transportation and shopping/museums (walking distance) etc. Our room looked over the old Botanical Garden and so had a lovely view.