Ratings based on 1,560 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by Christian

Unfortunate timing.

Posted Jun 24, 2017 on Hotels
Unfortunately Munich was extremely hot and the hotel HVAC system could not cool down my room properly making for an uncomfortable night. Architecturally the hotel is lovely. As with most large city business hotels food and services are expensive. Great location.
Comment from Hotel Management
Jun 28, 2017 by KHerrmann, Hotel Management
Dear Guest, Thank you for the constructive, insightful and positive feedback. We are glad you have given us the chance to show our hospitality and the high quality of service. We hope to welcome you back soon! Kind regards Ferdinand Hanika Roomsdivisions and Quality Manager
5 out of 5
by Raul

Great Hotel, great service

Posted Jun 20, 2017 on Hotels
The hotel was great but there are not enough words to
Comment from Hotel Management
Jun 28, 2017 by KHerrmann, Hotel Management
Dear Guest, thank you for your positive feedback. We are glad you had a great time with us and we hope to welcome you back soon. Kind regards Ferdinand Hanika Roomsdivisions and Quality Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver, Colorado

Weekend in Munich

Posted Jun 11, 2017
My girlfriend and I stayed at the Sofitel for a weekend while traveling through Europe. Very clean room. Friendly staff. Location is excellent being a short walk from the train station. The conceirge recommended an outstanding meal at a nearby restaurant, Weinhaus Neuner. Bavarian dishes but a little more upscale and great ambiance. If you want an authentic beer hall experience go to Augustiner Braustuben which is a short walk away. A lot less tourists than Hofbrauhaus and better food.
Comment from Hotel Management
Jun 15, 2017 by Thank You, Hotel Management
Dear Guest, Thank you for the constructive, detailed and positive feedback. We are glad you have given us the chance to show our hospitality and the high quality of service. It is great to read how much you enjoyed your stay with us. It is our highest goal to provide our guests manifique and memorable moments! We hope to welcome you back soon! Kind regards Katja Herrmann Hotel Manager
4 out of 5
by Lyne

Posted Jun 8, 2017 on Hotels
Stay was good.
Comment from Hotel Management
Jun 14, 2017 by KHerrmann, Hotel Management
Dear Guest, thank you for your positive feedback. We are glad you had a great time with us and we hope to welcome you back soon. Kind regards Katja Herrmann Hotel Manager
4 out of 5
by Enji

Posted Jun 8, 2017 on Hotels
Comment from Hotel Management
Jun 14, 2017 by KHerrmann, Hotel Management
Sehr geehrter Gast Vielen Dank für Ihre sehr freundliche Weiterempfehlung. Wir freuen uns sehr zu hören, dass Sie Ihren Aufenthalt dieses Mal, bei uns genossen haben. Wir hoffen sehr Sie bald wieder bei uns begrüßen zu dürfen. Freundliche Grüße Katja Herrmann Hotelmanager
4 out of 5
Recommended
for Families
by A verified traveler

Excellent hotel, with one problem

Posted Jun 6, 2017
The Sofitel is a modern hotel inside an older structure which once served as the central postal building. For those who are allergic to modern hotel architecture, this may well be a prime case for how well old and new may blend together. The hotel is very conveniently located next to the central station - indeed, if you arrive from the airport by the S-Bahn or by train from somewhere else, you are about 200 meters from the hotel entrance. Although the street in front of the station can feel a little seedy at night, the location is still excellent with the main city attractions being within a brisk 20-minute walk from the hotel. The standard rooms (such as all those on the 6th floor where we stayed) tend to be on the smaller size, but are very functional and well-appointed. The service we received by the staff was excellent and the breakfast was fine. The only blemish (and it ended up being substantial enough to affect our rating) was that the hotel has a little-publicized rule of not allowing kids at the pool after 5p (no mention of this rule is made in the hotel directory and we were not informed of it when we called to confirm the pool hours). The staff was apologetic, but we did feel inconvenienced after a long-day of sightseeing.
Comment from Hotel Management
Jun 9, 2017 by Thank You, Hotel Management
Dear guest, Thank you for taking the time to write about your experience at Sofitel Munich Bayerpost. I am sorry to hear that our service quality didn't meet your expectations during your stay in total.I am happy to read how much you enjoyed all other parts of your stay. I am looking forward to the pleasure of welcoming you again soon, to provide you another memorable stay. experienced. Best regards Katja Herrmann, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Morehead, KY

Exceptional hotel, great location.

Posted Jun 5, 2017
The location is ideally located adjacent to Munich HBF. Walking distance to retail and restaurants.
Comment from Hotel Management
Jun 6, 2017 by Thank You, Hotel Management
Dear Guest, Thank you for staying at Sofitel Munich Bayerpost and for sharing your fantastic comment on your recent visit to our hotel. I am thrilled to learn how much you enjoyed your stay. I am looking forward to the pleasure of welcoming you again soon, to provide you another memorable stay. Best regards Katja Herrmann Hotel Manager
5 out of 5
by Luis

Posted Jun 3, 2017 on Hotels
Comment from Hotel Management
Jun 6, 2017 by KHerrmann, Hotel Management
Sehr geehrter Gast, vielen Dank für die vielen lobenden Worte, welche wir natürlich sofort an unsere Mitarbeiter weitergeleitet haben. Es ist immer wieder schön, wenn unsere Gäste uns bestätigen, worauf wir jeden Tag aufs Neue hinarbeiten: Ihnen einen unvergesslichen Aufenthalt zu bieten. Ich hoffe Sie bald wieder im Sofitel Munich Bayerpost begrüßen zu dürfen. Herzlichst Katja Herrmann Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Stevenage

Great place

Posted May 30, 2017
Very friendly welcome by staff who are also happy to give recommendations on places to visit. Modern facilities with Nespresso machine and kettle in room. Location perfect to explore city with excellent train connections.
Comment from Hotel Management
May 30, 2017 by Thank You, Hotel Management
Dear Guest, Thank you for the constructive, detailed and positive feedback. We are glad you have given us the chance to show our hospitality and the high quality of service. It is great to read how much you enjoyed your stay with us. It is our highest goal to provide our guests manifique and memorable moments! We hope to welcome you back soon! Kind regards Katja Herrmann Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Berlin stay

Posted May 28, 2017
Except for wifi being down for most of our stay. Hotel was fabulous
Comment from Hotel Management
May 30, 2017 by Thank You, Hotel Management
Dear Guest, thank you for your positive feedback. We are glad you had a great time with us and we hope to welcome you back soon. Kind regards Katja Herrmann Hotel Manager