I think the rooms needed to be maintained probably by the hotel management. I found telephone is not clean and some leakage in bathroom
Comment from Hotel Management
Apr 13, 2016 by Johannes Mayr, Hotel Management
Thank you for taking the time to let us know your comments from your last stay at our hotel. Unfortunately, we did not meet your expectations.
We will of course look into the topics you raised and improve the areas that were not in a presentable state.
I hope that you will give our hotel another chance despite the dissatisfaction that we caused. We would be happy to show you that our standards are generally much higher.
Looking forward to hear from you soon.
The Westin Grand Hotel Munich