Ratings based on 307 Verified Reviews

4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2017
Do not have a lot to say but had a very good experience
Comment from Hotel Management
Jul 24, 2017 by Manager, Hotel Management
Thank you for the great feedback of your recent holiday experience at our Occidental Murcia Siete Coronas; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.
5 out of 5
by Dean

Great hotel in a great area!

Posted Jun 17, 2017 on Hotels
Great hotel within perfect walking distance to the historic areas. The staff was great, very nice and helpful. Housekeeping took a pair of underwear that we've yet to hear about but they said it they turn up they will send them to us. The bed was ok, a bit firm but not rock hard. The wifi worked well, able to stream and video chat. Parking in the hotel was paid (€15/night I believe) but plenty of free street parking across the street.
Comment from Hotel Management
Jul 10, 2017
Dear Dean, Thank you very much for leaving these wonderful comments on Expedia, we are delighted that you enjoyed your stay among us. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.
5 out of 5
by carol

Shopping trip to Murcia

Posted Mar 24, 2017 on Hotels
We have stayed here quite a few times over the years and never been disappointed. Excellent staff and very comfortable room. Will be back soon.
Comment from Hotel Management
Mar 27, 2017
Thank you for reviewing your recent stay in our Occidental Murcia Siete Coronas. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.
5 out of 5
by Stephen

Great modern hotel

Posted Feb 22, 2017 on Hotels
The hotel location is superb for the city of Murcia and its surroundings. Situated next to the river with the promenade just across the main road, it is also handy for the city centre without the noise and bustle of the tourist part. The walk into the city centre is interesting and not too far. The main road outside the hotel is not too busy or noisy but has easy access to the road network for the surrounding area.
Comment from Hotel Management
Mar 4, 2017
Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel Occidental Murcia Siete Coronas and are delighted to read that we were able to match your holiday expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nebraska, USA

Basic, modern hotel

Posted Feb 21, 2017 on Orbitz
Pros: Recently built Central location
Cons: Something special that would make this hotel memorable or notable
Location: Walkable to everything in Murcia city center. Rio Seguro and Calatrava-designed Hospital Bridge are right in front.
Modern, recently-built hotel completely devoid of any character. It has what you need and nothing else. It is not a dump and not luxurious. It gets the job done. Apparently, they are on their fourth change of ownership after being built only a year ago. Hopefully this one sticks and they continue improving. Many of the front desk staff were training others when we got there, I think as a result of the recent change to Occidental (brand of Barceló group). And, just like the character of the hotel building itself, I have no compliments for anything we experienced in the hotel, nor any complaints. The location is very central and room prices when we stayed were reasonable. If you're looking for a place to sleep, this will work great.
Comment from Hotel Management
Mar 4, 2017 by Dirección, Hotel Management
Thank you very much for leaving these wonderful comments on Expedia, we are delighted that you enjoyed your stay among us.
2 out of 5
by Jessica from Canada

It's still a Barcelo....

Posted Feb 7, 2017 on Hotels
not great. poor water pressure, the room was hot (26 degrees and it kept getting warmer) and the hotel staff couldn't figure out how to fix it (ended up figuring it out ourselves). double beds kept sliding all over the room. no English channels on the TV. right across from a dog park -- lots of barking in the early Am. location was ok.
Comment from Hotel Management
Mar 4, 2017
We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal.
4 out of 5
Recommended
for Everyone
by A verified traveler from spain

Lovely hotel great staff and a warm welcome

Posted Jan 18, 2017
Everything was great, but I do miss not being able to make a cup of Tea in my room xxx
Comment from Hotel Management
Mar 4, 2017 by Direccion, Hotel Management
Thank you for the great feedback of your recent holiday experience at our Hotel Occidental Murcia Siete Coronas; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 5, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Recently refurbished

Posted Oct 27, 2016
Pros: Modern and recently refurbished hotel with excellent parking, about 10 minutes from the town centre. Good value.
Cons: Little to dislike, slightly generic but does the job. The menu could have been a bit better.
Location: Close to town centre
4 out of 5
by A verified traveler

Convenient and clean hotel just missing the extras

Posted Oct 10, 2016 on Hotels
The hotel was well located it is just missing the small touches in the room - tea/coffee making facilities. Free bottles of water. Having stayed in several hotels now in the city this is the first hotel which does not offer those little extras.