Ratings based on 60 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
45% of guests recommend
3.2 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Posted Dec 5, 2016
Pros: Location
Cons: Maid service, and cleanness of common areas. Not to mention, on staff hours.
Location: Shopping, places to eat nearby.
New to the area so, it was hard to find a similar priced hotel.
4 out of 5
by A verified traveler

Posted Dec 4, 2016
I have no other comments to be made at this time about Wood Spring Suites Hotel.
4 out of 5
by A verified traveler from US

Quiet

Posted Nov 20, 2016
I was very surprised to find the room included the NFL network among the channel lineup. And because my stay was a Thursday evening, this fact was extra special. I was able to enjoy a quiet evening watching football.
Comment from Hotel Management
Nov 25, 2016 by bna37129@valueplace.com, Hotel Management
Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
1 out of 5
by A verified traveler from US

My credit card info was stolen!!

Posted Oct 26, 2016
Pros: It had a cooktop and refrigerator to use to make meals.
Cons: I purchased a 2 double bed room, but when I got there, the staff tried to give me a room with a double bed and a pull-out couch. I told them that is not what I reserved, so they eventually gave me the right room. An employee from the hotel stole my credit card info, tried to use it while we were still there, transactions were declined (Thank God!), but I filled out a police report. Now, there is an on-going investigation!
Comment from Hotel Management
Oct 28, 2016 by Allen M, Hotel Management
Thank you for providing us with details about your stay. I am sorry to hear that your credit card was compromised in Murfreesboro. To uphold our company's high standards, we are investigating to make sure that there was not a breach of security on our end. Thank you very much for bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
4 out of 5
by A verified traveler

Not bad at all

Posted Oct 4, 2016
The room was clean and the staff was nice and fast. Will definitely be back when I come back to Tennessee.
Comment from Hotel Management
Oct 4, 2016 by Allen M, Hotel Management
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the staff and clean room. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
4 out of 5
by A verified traveler

Posted Aug 1, 2016
Great place to stay ..close to amenities..friendly staff.
Comment from Hotel Management
Aug 3, 2016 by Allen M, Hotel Management
Thank you so much for sharing your experience with us. I truly appreciate your comments regarding the friendliness of the staff. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
1 out of 5
by A verified traveler

Sketchy

Posted Jul 23, 2016 on Hotels
No shampoo or hairdryer!!! Room was clean but very minimal.
Comment from Hotel Management
Jul 25, 2016 by Allen M, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that we did not provide shampoo for you. I will forward your comment concerning adding hair dryers to the rooms to our purchasing department. The staff and I appreciate your comments, as it will only help us to improve. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
4 out of 5
by A verified traveler from Manheim, Pa.

Very close to World Outreach Church. (CR Summit)

Posted Jul 17, 2016
Pros: Closeness to the event that we were in town for. Close to restaurants, shopping, etc.
Kitchen facilities are handy for quick early breakfast. (you need to bring or purchase utensils, plates, bowls,etc.) Walmart nearby. Very clean, nothing fancy, very functional.
Comment from Hotel Management
Jul 18, 2016 by Allen M, Hotel Management
Thank you for taking the time to write a review of your stay. I'm thrilled that we were able to provide a clean comfortable room. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
1 out of 5
by Angie from Fort Wayne

Nightmare

Posted Jul 4, 2016 on Hotels
Employee didn't stay. Had bed bugs and blood on sheets.
Comment from Hotel Management
Jul 11, 2016 by Allen M, Hotel Management
Your review for our hotel was recently brought to my attention. The situation you described regarding the condition of the linen and pest issue is truly regrettable. We are very sorry for your experience. I met with the staff, and we will be reviewing inspection standards to ensure that this issue is not repeated. The staff and I appreciate your comments, as it will only help us to improve. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
5 out of 5
by Sadie D from Houston, TX

Comfortable and Affordable

Posted Jul 2, 2016 on Hotels
Check in was a breeze, I found the room ok. It was very clean and comfortable. My WiFi wouldn't work but they fixed it immediately. They didn't tell me I had to pay for dishes which was a bummer,but over all it was nice.
Comment from Hotel Management
Jul 11, 2016 by Allen M, Hotel Management
Thank you so much for sharing your experience with us. I'm glad that you enjoyed your stay. Thank you for choosing Value Place Hotels. We hope to see you again soon.