Ratings based on 26 Verified Reviews

2.7 out of 5
44% of guests recommend
2.7 Room cleanliness
3.6 Service & staff
2.7 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted May 7, 2018
There was no chair in which to relax , the only place to get off your feet after a long day. The 3 pillows ( small at that) are not codusive to a good night sleep. The continental breakfast was also disappointing, very limited selection.
Comment from Hotel Management
May 14, 2018 by Mellanie Richardson, Hotel Management
Thank you for taking the time to post your review. It is only with feedback from our guests that we continue to improve. We always offer a 100% money back guarantee and are always happy to work with each guest individually to provide a comfortable stay at an affordable price. We do hope you will give us another try.
1 out of 5
by A verified traveler

Just No

Posted Apr 2, 2018
We booked this hotel because we were visiting family and this was the closest one. The lady who checked us in and out was nice. But we had to keep going back to the front desk to make our keycards work. We came in late and the doors of the bldg. were all locked. It got really annoying trying to get in every single night. The room smelled like cigarettes and old everything. Our door had a big crack and wouldn’t open or close easily. The bed didn’t have a decent blanket. The carpet had discoloration. The bathroom was outdated and I was afraid of using the shower because it made loud noises. We sucked it up for a few nights since we were only there to sleep at night and be out during the day. We would not recommend this hotel. Next time we’ll drive a little farther to a decent hotel.
Comment from Hotel Management
Apr 9, 2018 by Mellanie Richardson, Hotel Management
Thank you for taking the time to review your stay with us. I am pleased that my staff provided you with excellent customer service. We do provide each of our guests with a satisfaction guarantee and had we been made aware of any issues with your room would have been more than happy to try to correct these. We are continually working to remodel and upgrade our property and do hope you will give us another try!
1 out of 5
by A verified traveler

Wonderful staff but avoid this place at all costs

Posted Mar 29, 2018
Just like most Spring break travelers, we had to find lodging for the halfway driving point on our way to Florida. Boy was this a mistake to stay here. Avoid this property at all costs. I would have rather saved myself the $85 and slept in my car. Foolishly, we were unable to book a room at a clean hotel so we got this flea bag. Two things went right. First, the desk staff was very friendly. Secondly, the property was very quiet. Trust me, we are seasoned travelers and don’t need a dog and pony show to have a nice stay. But you SHOULD have a room that has a pleasant, fresh odor. You should NOT caulk over the black mold and mildew that lines your shower and toilet. The carpet should not feel damp. The smell coming through the wall unit fan should not make me wonder if I will come down with Legionella pneumonia. Do yourself a favor and keep driving.
Comment from Hotel Management
Apr 1, 2018 by Mellanie Richardson, Hotel Management
We do appreciate you taking the time to review your stay with us. Here at the Vista, we always offer and 100% satisfaction guarantee and do our best to provide safe, comfortable lodging for our guests. We are always undergoing upgrades and remodels to improve our facility and do hope that you will give us another chance to meet your lodging needs.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Mar 16, 2018 on Hotels
Hotel has seen better days. Time for some updating. Staff was wonderful though and very accommodating.
Comment from Hotel Management
Mar 19, 2018 by Mellanie Richardson, Hotel Management
We appreciate you taking the time to review your stay. We are constantly updating our hotel to provide you with a comfortable stay at a budget price. We are pleased that our staff was able to provide you with excellent customer service and we hope you will visit with us again soon!
3 out of 5
by A verified traveler from munfreesboro

Vista Inn

Posted Mar 13, 2018
Stayed one night in a room with a hot tub. Bathtub faucet was leaking, the hot tub looked like it was repaired but was not done professionally. Had silicone all over the cracks and tiles but not neatly and professionally done. Room was on first floor which was very uncomfortable to use the hottub. Bed was too hard for my taste. Got there by 11pm after a show and had to use the side window where it was cold. Plus had the alarm for 9 and a bunch of teenage girls woke me up at 5:30 laughing and screaming.
Comment from Hotel Management
Mar 19, 2018 by Mellanie Richardson, Hotel Management
Thank you for taking the time to review your stay with us. I regret that your stay was less than extraordinary and hope that you will give us an opportunity to meet your lodging needs again in the future. We have a 100% satisfaction guarantee and would love to see you again!
5 out of 5
by A verified traveler

Posted Mar 13, 2018 on Hotels
Everything was great nice and clean
Comment from Hotel Management
Mar 19, 2018 by Mellanie Richardson, Hotel Management
Thank you so much for taking the time to review your stay with us! We are so pleased you enjoyed your visit and look forward to seeing you again!
2 out of 5
by A verified traveler

Time warp hotel

Posted Mar 3, 2018
Everything about this hotel seemed like it was still in the 1950-60’s. There were no bugs, but it had mold in the room and the bathroom. Overall pretty nasty. The staff were friendly enough.
Comment from Hotel Management
Mar 9, 2018 by Mellanie Richardson, Hotel Management
Thank you for taking the time to leave us your feedback. I am so pleased that you found our staff to be friendly and courteous. We strive hard to give excellent customer service to all our guests. We are continually making improvements and upgrades to our hotel and hope you will give us another opportunity to meet your lodging needs.
4 out of 5
by A verified traveler

Nice place to stop

Posted Feb 11, 2018 on Hotels
Bed was old a spring was sticking out. The room was large had a fridge and microwave just needed a few updates
Comment from Hotel Management
Feb 11, 2018 by Mellanie Richardson, Hotel Management
We would like to thank you for taking the time to complete our online survey. We are delighted that that you enjoyed your stay! Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your stay at Vista Inn Murfreesboro. We look forward to seeing you on your next visit to Murfreesboro!
1 out of 5
by A verified traveler

Horrible and uncomfortable night!!!!

Posted Feb 5, 2018 on Hotels
It was not very clean. The beds were hard. Staff very unfriendly. The room we stayed in was non smoking but there were burns on the comforter. I will never waste a penny on this hotel again.
Comment from Hotel Management
Feb 11, 2018 by Mellanie Richardson, Hotel Management
Thank you for your response. It is customer's input that only makes us better. I am totally shocked regarding your comments because we have recently done some renovations. I wish I had been notified when you were here of all the problems you incurred. At this property we have a 100% guaranteed satisfaction policy. I am positive we could have made your stay much better. Again, thank you for your input and I hope you give us another try.
3 out of 5
Recommended
for Everyone
by A verified traveler from FL

Adequate

Posted Jan 9, 2018
We needed a place close to the highway as we traveled. This was it. Had everything needed, nothing more.
Comment from Hotel Management
Feb 11, 2018 by Mellanie Richardson, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your stay at Vista Inn Murfreesboro. We look forward to seeing you on your next visit to Murfreesboro!