Murgap Vacations from $311

The towls were aged and

The hotel lost water

We were put in the oldest tower. Several of the elevators didn’t work and we ended up getting stuck in one with 12 other people for a few minutes. When it let us out after pushing the emergency button we had to walk the remaining 5 flights. I complained and the hotel only refunded half of the resort fee. The property needs some serious updating.

This was a very disappointing stay. The apartment was dirty, dusty, and hot. The temperature stayed around 77–78°F all night, yet the only bedding provided was thick comforters, making it impossible to sleep comfortably. When I simply asked for thin bed sheets, the host became argumentative instead of trying to help. They kept saying they were a private owner, as if that somehow excused poor customer service or making guests uncomfortable. It wasn’t until I contacted Expedia that the host responded by providing what I initially asked for. I didn’t want to spend my vacation dealing with unnecessary conflict, so we checked out after the first night instead of staying for the remaining five nights of our six-night reservation. I would not stay here again.

Clean room