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Reviews of Romantik Alpenhotel Waxenstein

5 out of 5
Romantik Alpenhotel Waxenstein
Höhenrainweg 3, Grainau, Bavaria

Reviews

9.0

Wonderful

Rating 10 - Excellent. 84 out of 142 reviews" "
Rating 8 - Good. 36 out of 142 reviews" "
Rating 6 - Okay. 18 out of 142 reviews" "
Rating 4 - Poor. 4 out of 142 reviews" "
Rating 2 - Terrible. 0 out of 142 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean rooms. Great breakfast with a spectacular view.
Stayed 1 night in Jul 2023

10/10 Excellent

Murray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The views are breathtaking
Stayed 3 nights in Jun 2023

8/10 Good

Lawrence

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice property with good location. Not friendly for foreign visitors. Everything in German with no translation. Only one menus for dinner. Take it or leave it no dinner food options. Menu in German only
Stayed 4 nights in Apr 2023

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Kai Liang, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very cosy and clean. The food was great, room is clean and quiet with comfortable bed, and the view is fantastic. Great location near Lake Eibsee and Zugspitze. Highly reommended

10/10 Excellent

Anthony

Stayed 2 nights in Aug 2022

10/10 Excellent

Brian

Stayed 1 night in Aug 2022

10/10 Excellent

chun yee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very traditonal hotel with an excellent view of the moutains. We took the dinner at the hotel and the food and service was on the top of my list also. Should ask for a room facing the mountain.
Stayed 2 nights in Aug 2022

4/10 Poor

Joana Cristine

Disliked: Staff & service, amenities, property conditions & facilities
Stayed here for 4 days and 3 nights. I paid almost £200/day for the room but I reckon I could get a nicer and bigger room somewhere else. The location of the hotel was great however the room was so small, especially the bathroom. The receptionist who received me was very kind and even accompanied me to my room however, the other lady was quite rude and sarcastic. I politely asked her where I could get some ice as I just came from outside and it was very hot and she said in an irritated voice "go there (pointing to the restaurant), you see I dont have ice here." Overall, it was okay but wouldnt come back or recommend.
Stayed 3 nights in Jul 2022

10/10 Excellent

Daniel

Stayed 1 night in Jul 2022

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views! Expensive dinner, we didn’t eat breakfast.
Stayed 1 night in Nov 2021

10/10 Excellent

Neha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with amazing food and view
Stayed 2 nights in Nov 2021

6/10 Okay

William

Liked: Cleanliness, staff & service, room comfort
It was OK
Hotel was OK for location and price. Service was very nice.
Stayed 1 night in Oct 2021

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Team Waxenstein on Aug 30, 2021
Grüß Gott, vielen Dank für die gute Bewertung, die Sie unserem Romantik Alpenhotel Waxenstein gegeben haben. Wir freuen uns, daß Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen Ihr Team Waxenstein

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel give u a family hotel atmosphere, the rooms comfortable and clean, the spa really good
Stayed 3 nights in Oct 2019

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Absolutely perfect hotel for our family weekend away. Attention to detail throughout our stay. Food, service, just everything perfect. Thank you!
Stayed 2 nights in Sep 2019

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay here. Absolutely beautiful hotel. Cozy and homey. Gorgeous views of the Zugspitze from our balcony. Delicious meals included. Kind and helpful staff. Couldn't ask for more!
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A bit noisy being close to a main road.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect mountain retreat!
What a great place! Fantastic views, great food, super nice staff. And the room? They had set up a cute bed and rearranged the ante room for our 5 year old - in advance! And it was so nice for us that he had his own “room”. Highly recommended.
Stayed 1 night in Mar 2019

10/10 Excellent

ALEXIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful 5 star escape
The views and dinner food was excellent! Beyond 5 stars!
Stayed 2 nights in Jan 2019
Response from PS on Jan 23, 2019
Thank you so much Alexis! Looking forward to welcom you again. Best regards

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
Beautiful hotel with very helpful and friendly staff. Comfortable beds and clean bathrooms. Breakfast was good.
Stayed 3 nights in Nov 2018
Response from PS on Dec 26, 2018
Thank you so much Susan! Hope to see you again!

10/10 Excellent

Jose, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, waking up and seeing the Zugspitze from your Balcony or while having breakfast. Easy parking, comfortable and spacious rooms and great staff.
Stayed 2 nights in Nov 2018
Response from Petra Seemüller on Nov 30, 2018
Thank you so much Jose! Hope to see you again! Best regards from Grainau

8/10 Good

Verified traveler

Enjoyed our stay here in the November off-season. Room was clean and tidy and the breakfast spread plentiful! Pool was the perfect size for children and they loved the fountain. Remarkably the hot tub was only "warm" at best. Pool was well maintained as they cleaned it each morning. Grainau was a charming little town with many shops, cafes and restaurants - the majority of which were closed when we were there, it being the off season and all. Was surprised that we were charged for parking on the lot, given the non-urban location of the hotel.
Stayed 2 nights in Nov 2018
Response from Petra Seemüller on Nov 30, 2018
Dear guest! Thank you very much for your feedback wich is very important for us! It would be great to welcome you again at Romantik Alpenhotel Waxenstein. Best regards from Grainau

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Location is fantastic! The small village is so charming! Food was excellent! We had both the dinner and breakfast included in our cost! It was worth it! Would gladly stay again!
Stayed 1 night in Oct 2018
Response from PS on Oct 24, 2018
Hi Tim! Thank you so much for your good feedback to your stay. We would be happy, we can welcome you again at Romantik Alpenhotel Waxenstein. Best regards, have a good time!

10/10 Excellent

SeanW., Stuttgart, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The double pull-out sofabed was a bit hard but, other than that, the room was great! The included breakfast buffet was also very good and everyone was very friendly. I would definitely stay there again.
Stayed 1 night in Sep 2018
Response from PS on Dec 11, 2018
Thank you so much!

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
Stayed 1 night in Jul 2018
Response from PS on Aug 3, 2018
Thank you so much!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible view of the mountains!
This is a beautiful hotel nestled in the German Alps. The hotel itself is clean, well suited to its surroundings and staffed with people who strive to please. In the evening we sat out on the back porch and enjoyed a glass of wine. As the sun set we were immediately offered warm blankets to keep us comfortable. The hotel is surrounded by incredible trails for hiking and biking. The trails are all well marked and incredibly well maintained. The hotel loans out bikes for those who are travelling without. The small town of Grainau is very close by and offers access to the Zugspitze as well as the Eibsee. This hotel is definitely worth a stay if you are in the area.
Stayed 1 night in Jun 2018
Response from PS on Jul 4, 2018
Dear guest! Thank you so much for your feedback, we are very happy about that! see you next time at Romantik Alpenhotel Waxenstein

10/10 Excellent

Virginia, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem in Grainau!
After a long journey we were delighted to check into this hotel. The staff was extraordinarily helpful and friendly, the meals were OUTSTANDING, and our room was exceptionally clean and well appointed. The bed was so cozy and the amenities were a welcome relief after a very active day. Wish we had booked out stay for longer. Highly recommend.
Stayed 1 night in Jun 2018
Response from PS on Jul 4, 2018
Dear Virginia! We are very happy about your feedback! Thank you so much for staying at our hotel. Looking forward to welcome you again! Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend spot. Much better than staying at the MWR hotel.
Stayed 1 night in May 2018
Response from PS on Jun 9, 2018
Thank you so much!

10/10 Excellent

bigbrass111, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay here
Perfect location if you desire the beauty of the mountains without a crush of visitors, near the bus line and village center.
Stayed 4 nights in Nov 2017
Response from PS on Dec 18, 2017
Thank you so much

10/10 Excellent

aleida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a beautiful hotel with an amazing view, the breakfast is really good and staff very friendly. We will definitely stay there again.
Stayed 1 night in Oct 2017
Response from PS on Mar 18, 2018
Thank you so much! Best regards from Grainau

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Decent hotel with 5 star views and service issues
The woman who checked us in and out was very pleasant but the other front desk staff were not helpful, not friendly, bordering on rude. Our room didn't have a tv remote for the first 2 nights and it seemed to annoy the front desk when we asked about it. Not knowledgeable or interested in discussing local sights. The restaurant and cleaning service on the other hand were always friendly and accommodating. If all the service had been like that the experience would have been much better. Not a luxury hotel but room was comfortable. Best part of the hotel is 5 star view of the Zugspitze which can be seen from certain areas and from our superior room. Outstanding sight to greet your day.
Stayed 3 nights in Sep 2017
Response from Romantik Alpenhotel Waxenstein on Oct 1, 2017
Thank you for your helpful feedback. We are sorry that you can not always enjoy the friendliness as it is standard with us. It is all the more pleasing to us that you could fully enjoy the amenities of the hotel. We wish you a good time.

10/10 Excellent

Corrado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
A little piece of Charme in Garmish area.
Stayed 1 night in Jul 2017
Thanks a lot!

10/10 Excellent

Sharon, Bowie, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully located. Absolutely breathtaking views
Perfect location to do day trips from. As well as beautiful amenities such as restaurant, bar, Pool, Hot tub, sauna and steam room. So if you choose not to leave the hotel, everything you would need is there
Stayed 2 nights in Jul 2017
Response from Waxenstein on Aug 5, 2017
Thanks a lot for your Feedback!

10/10 Excellent

vered, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at an amazing hotel
The hotel is located in the most beautiful scenery and that is sufficient for a great stay. Add to that the high class facility and the wonderful service offered by the staff, especially by Dagmar &Petra at the reception and you have the best recipe for a great holiday. I highly recommend this hotel.
Stayed 3 nights in May 2017

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Response from Romantik Alpenhotel Waxenstein on Mar 18, 2018
Thank you!

10/10 Excellent

Nicolle, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with stunning views
We had such a wonderful time that we extended our stay. Rooms are spaceous and very comfortable with balcony and stunning views of the mountains. The staff was always helpful and dinner was outstanding. We also enjoyed the pool and steam room. I wish we could have stayed longer, definitely a great spot for all kinds of travellers.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel overlooking the mountains
Very nice hotel overlooking the mountains. Very friendly and welcoming personnel. Cosy rooms and very clean. Cant ask for more! NB: please allow a plenty of time for dinner. It is a bit of a slow eating type of setting.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oustanding Service and location make this a great place to stay

10/10 Excellent

Peter & Angela, Bracknell, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, stunning views
A relaxed stay in an excellent hotel with very freindly and helpful staff and all the facilities we needed.

10/10 Excellent

Frans, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT find!
What a fantastic place in a wonderful location! Friendly staff, great food with wonderful mountain views. Strongly recommended! We shall return! You can not beat the price value offering by taking half board!

10/10 Excellent

CaptMack, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Class Service and Comfort
Awesome experience!! Recommend it !!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in front of the mountains
Stayed for 2 nights on a half board basis, rooms are nice and clean, food is great and the views of the mountains are amazing.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grainau before Garmisch
The food was excellent, indoor pool and easy access to trails, lifts and train. I would pick the Waxenstein and the Town Grainau to stay over Garmisch.
Hotel Entrance
View of Grainau from Hotel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with great views
Had a great time here. Hotel is lovely, very well maintained, and staff is very helpful. View from our balcony was terrific. Only issue was that the staff at the desk really wasn't very helpful in terms of providing us advice on hiking and other outdoor activities in the area, but we were able to get that info from the Tourist Office. We definitely preferred staying here (slightly out-of-town) relative to staying in Garmish-P. Only comment is the place is a little tough to find. Either bring a GPS (which we did and it got us there perfectly) or plan on calling the hotel to get accurate directions (they speak excellent English).

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorable and Friendly
Quality staff and excellent service.