expedia

Overview of Playa Esperanza Resort

Photo gallery

Featured Image
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
Indoor pool, 3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
Indoor pool, 3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas

Playa Esperanza Resort

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationAlbufera Natural Park19 min walk
    Popular LocationAlcudia Beach5 min drive
    Popular LocationCova de Sant Martí5 min drive
    AirportPalma de Mallorca (PMI)42 min drive

Choose dates to view prices

  • Family Room Resort (Assigned at check-in)

    Room amenities

    • 323 sq ft
    • Sleeps 4
    • 2 Twin Beds and 2 Twin Sofa Beds
    More detailsFamily Room Resort (Assigned at check-in)
  • Premium Suite, 2 Bedrooms, 2 Bathrooms, Partial Sea View

    Room amenities

    • 484 sq ft
    • Partial sea view
    • Sleeps 4
    • 4 Twin Beds
    More detailsPremium Suite, 2 Bedrooms, 2 Bathrooms, Partial Sea View
  • Apartment, Sea View (Apartaments Building)

    Room amenities

    • 495 sq ft
    • Sea view
    • Sleeps 4
    • 2 Twin Beds and 2 Twin Sofa Beds
    More detailsApartment, Sea View (Apartaments Building)
  • Double Room, Beach View (Hotel Building)

    Room amenities

    • 205 sq ft
    • Beach view
    • Sleeps 2
    • 2 Twin Beds
    More detailsDouble Room, Beach View (Hotel Building)
  • Double Room (Low Cost no Balcony - Hotel Building)

    3.8/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room (Low Cost no Balcony - Hotel Building)
  • Single Room

    Room amenities

    • 172 sq ft
    • City view
    • Sleeps 1
    • 1 Large Twin Bed
    More detailsSingle Room
  • Junior Suite, Sea View (Premium - Hotel Building)

    Room amenities

    • 398 sq ft
    • Sea view
    • Sleeps 4
    • 2 Twin Beds and 2 Twin Sofa Beds
    More detailsJunior Suite, Sea View (Premium - Hotel Building)
  • Junior Suite, Sea View (Suites Building)

    Room amenities

    • 398 sq ft
    • Sea view
    • Sleeps 3
    • 2 Twin Beds and 2 Twin Sofa Beds
    More detailsJunior Suite, Sea View (Suites Building)
  • Standard Double Room (Hotel Building)

    3.9/5 guest room rating

    Room amenities

    • 183 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed
    More detailsStandard Double Room (Hotel Building)
  • Standard Double Room Single Use, 1 Large Twin Bed

    5/5 guest room rating

    Room amenities

    • 172 sq ft
    • City view
    • Sleeps 1
    • 1 Large Twin Bed
    More detailsStandard Double Room Single Use, 1 Large Twin Bed
  • Junior Suite (Standard - Hotel Building)

    Room amenities

    • 398 sq ft
    • City view
    • Sleeps 4
    • 2 Twin Beds and 2 Twin Sofa Beds
    More detailsJunior Suite (Standard - Hotel Building)
  • Superior Double Room, Sea View (from 4th floor - Hotel Building)

    Room amenities

    • 226 sq ft
    • Sea view
    • Sleeps 3
    • 2 Twin Beds and 1 Twin Sofa Bed
    More detailsSuperior Double Room, Sea View (from 4th floor - Hotel Building)
  • Double Room, Sea View (until 3rd floor - Hotel Building)

    4.2/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sea view
    • Sleeps 3
    • 2 Twin Beds and 1 Twin Sofa Bed
    More detailsDouble Room, Sea View (until 3rd floor - Hotel Building)
  • Standard Apartment (Apartments Bulding)

    Room amenities

    • 495 sq ft
    • Sleeps 4
    • 2 Twin Beds and 2 Twin Sofa Beds
    More detailsStandard Apartment (Apartments Bulding)
  • Suite, Sea View (Suites Building)

    Room amenities

    • 474 sq ft
    • Sea view
    • Sleeps 4
    • 2 Large Twin Beds and 2 Large Twin Sofa Beds
    More detailsSuite, Sea View (Suites Building)
  • Double Room Single Use, Sea View (until 3rd floor - Hotel Building)

    5/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sea view
    • Sleeps 1
    • 1 Twin Bed
    More detailsDouble Room Single Use, Sea View (until 3rd floor - Hotel Building)
  • Room Resort (Assigned at check-in)

    4.4/5 guest room rating

    Room amenities

    • 194 sq ft
    • Sleeps 3
    • 2 Twin Beds and 1 Twin Sofa Bed
    More detailsRoom Resort (Assigned at check-in)

About this area

Muro

Located in Muro, Playa Esperanza Resort is on the beach. Alcudia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcudia Beach. Hidropark and Karting Can Picafort are also worth visiting. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.
Popular Location

What's nearby

  • Playa de Muro - 8 min walk
  • Albufera Natural Park - 19 min walk
  • Es Comú - 3 min drive
  • Alcudia Beach - 5 min drive
  • Cova de Sant Martí - 5 min drive

Getting around

  • Sa Pobla Station - 18 min drive
  • AirportPalma de Mallorca Airport (PMI) - 42 min drive

Restaurants

  • Speisesaal — 1 min walk
  • Pasta Pizza Factory — 3 min walk
  • Fusion 19 — 4 min walk
  • Boy — 9 min walk
  • El Patio — 14 min walk
View in a map

About this property

Playa Esperanza Resort

Upscale hotel on the beach, with 3 outdoor swimming pools
Spend the day catching some rays at the beach, relaxing by one of Playa Esperanza Resort's 3 outdoor swimming pools, or pampering yourself at the full-service spa. All 344 soundproofed rooms feature free WiFi and room service. Flat-screen TVs come with satellite channels, and other amenities that guests will find include hair dryers and safes.
Playa Esperanza Resort offers 344 air-conditioned accommodations with safes and hair dryers. 41-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a health club, a spa tub, and a sauna.

Guests under 13 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Playa Esperanza has 3 treatment rooms and outdoor treatment areas. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Measures to reduce infection (Spain)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking is wheelchair accessible
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 10 for adults and EUR 5 for children
  • 1 restaurant and 1 coffee shop/café
  • 3 poolside bars and 2 bars/lounges
  • Room service available

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Motorized watercraft
  • Mountain biking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Shopping
  • Spa tub
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • 1 meeting room
  • Business center
  • Conference center (3229 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking

More

  • Beach towels
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 41-inch flat-screen TV
  • Satellite channels

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
The "Assigned at Check-in" room layout and furnishings may differ from the photos shown.

Renovations and closures

This property is closed from March 16 2020 to March 25 2021 (dates subject to change).
The property is closed during the winter season.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 1 year old or younger stays free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10 for adults and EUR 5 for children (approximately)
  • Airport shuttle fee: EUR 79 per vehicle (one-way)
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Men are required to wear trousers (long pants) for dinner.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 13 years old are not allowed in the health club, fitness facility, or spa tub
Guests under 13 years old are not allowed in the spa

Property is also known as

Hotel Playa Esperanza
Hotel Playa Esperanza Muro
Playa Esperanza
Playa Esperanza Hotel
Playa Esperanza Muro
Hotel Playa Esperanza Playa De Muro, Majorca
Playa Esperanza De Muro
Hotel Playa Esperanza
Playa Esperanza Resort Muro
Playa Esperanza Resort Hotel
Playa Esperanza Resort Hotel Muro

Frequently asked questions

Can I cancel my reservation for free at Playa Esperanza Resort and receive a full refund?
Yes, Playa Esperanza Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Playa Esperanza Resort cancellation policy on our site for more details about any exclusions or requirements.
Does Playa Esperanza Resort have a pool?
Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool. Pool access is from 8:00 AM–8:00 PM.
Is Playa Esperanza Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Playa Esperanza Resort?
There is free parking nearby.
What time is check-in at Playa Esperanza Resort?
Check-in is from 3:00 PM - anytime.
What time is check-out at Playa Esperanza Resort?
Check-out is at 11:00 AM.
Does Playa Esperanza Resort provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 79 per vehicle, one-way, applies.
Where is Playa Esperanza Resort located?
Nestled on the beach, this Muro hotel is within 1 mi (2 km) of Albufera Natural Park and Playa de Muro. Alcudia Beach and Hidropark are also within 3 mi (5 km).
4.3
Excellent
Rating 5 - Excellent. 94 out of 201 reviews
5 - Excellent 47%
Rating 4 - Good. 84 out of 201 reviews
4 - Good 42%
Rating 3 - Okay. 18 out of 201 reviews
3 - Okay 9%
Rating 2 - Poor. 4 out of 201 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 201 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and staff.
Stayed 4 nights in Oct 2019

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel in a wonderful location. As British tourists, we were very much in the minority, which we liked (Wir sind Europäer). The hotel has a very nice family-friendly atmosphere and (as we stayed in early September) there were lots of pre-school children around. The hotel was clean, the staff were delightful and the food, varied and plentiful. Our only complaint would be with the two sittings arrangement at dinner. Each sitting was just 90 minutes long and so everyone arrived for dinner at the earliest opportunity, creating chaos in the areas where the buffet was being served. It wasn't the relaxing, laid-back experience that we had hoped for. Towards the end of our holiday, the hotel changed the dining arrangement and allowed people to eat when they liked. The result was so much more enjoyable as people took their time and didn't feel under pressure. Perhaps earlier on in our holiday, the hotel was just too full and too busy to cope. We would love to return to Muro one day but we will need to save our pocket-money. This was one of the most expensive hotels we have visited, but probably the best.
Stayed 11 nights in Aug 2019

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frequent traveller
Disappointing rooms.
Stayed 12 nights in Aug 2019

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning staff and thin white lady at the dining room were feiendly kind and nice and helpful. The front desk(except the very young woman with pony tail) folks always looked too busy on their computers to talk or help But when you phoned down to ask they were helpful. Be aware you need to put up money to use towels and an iron (not one in the room) you DO get the money back upon return. Overall really good. Will stay there again.
Stayed 9 nights in Jul 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 2 nights in Jun 2019

Stay in the know with the Expedia app

Get real-time notifications, view your trip details, and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code