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Reviews of Home2 Suites by Hilton Salt Lake City-Murray, UT

3 out of 5
Home2 Suites by Hilton Salt Lake City-Murray, UT
4927 S. State Street, Murray, UT

Reviews

8.4

Very Good

Rating 10 - Excellent. 532 out of 1002 reviews" "
Rating 8 - Good. 233 out of 1002 reviews" "
Rating 6 - Okay. 117 out of 1002 reviews" "
Rating 4 - Poor. 69 out of 1002 reviews" "
Rating 2 - Terrible. 51 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Dana

Disliked: Staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

Leigh

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
This place was nice the check in staff was so friendly!!! But the couch in the room was disgusting!!! It had ripped cushions was so stained up! The bathroom was surface level clean but looked like it could use a deep clean!!
Stayed 1 night in Mar 2024

6/10 Okay

Edith, Kearns

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The property and location are great. Except for the room not been cleaned during the stay and Pillows smelled filthy.
Stayed 2 nights in Mar 2024

8/10 Good

Pamela

Stayed 2 nights in Feb 2024

8/10 Good

Ralonda

Stayed 1 night in Mar 2024

6/10 Okay

Sami

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was great, clean rooms, lots of storage in the rooms. Hated the location. Very noisy behind right on state street and near the hospital.
Stayed 1 night in Feb 2024

10/10 Excellent

Jenn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The property itself is fine for a place to stay a night if you don't mind constant excessive traffic noise. There were also some unique domestic issues that occured in the middle of the night with a couple screaming at eachother in our hallway and people had access to the pool from the outside door without it appearing to be locked - a couple of which looked/acted to not be sober. We could hear the folks above us running around their room and same with people in the hallway. Unsure if the rooms are just not well insulated against noise. The staff were very nice and the room was a good size - we had a 2 queen suite. We did agree that it wasn't the right place for us to stay next time we are in that area - but more because of the noise and surroundings.
Stayed 1 night in Feb 2024

10/10 Excellent

Asusena D.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Ming

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are nice. room is clean
Stayed 3 nights in Feb 2024

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained. Very polite staff.
Stayed 24 nights in Jan 2024

8/10 Good

ALAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
centrally located, good breakfast and friendly staff
Stayed 3 nights in Feb 2024

10/10 Excellent

Jeanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 5 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy, the room was nice clean and quiet
Stayed 1 night in Feb 2024

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breafast left a lot to be desired. Thelayout was confusing and the sausage sandwich was just awful
Stayed 1 night in Feb 2024

2/10 Terrible

Davienna, Hanover Park

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very dirty and unclean. There were stains in the bathtub. A very fowl smell of urine all the way down the hallway on the fourth floor. The towels provided had multiple holes in them and were also very dirty. Breakfast was not good at all, not worth it at all. Do not recommend this hotel to anyone.
Stayed 2 nights in Jan 2024

2/10 Terrible

Tanner

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First room I got to had not been cleaned from the previous stay. Check in is 3, I got here at 5. Super easy to hear your neighbor. Not the cleanest Home2Suite I’ve been to. Friendly staff.
Stayed 1 night in Jan 2024

8/10 Good

Arun

Traveled with family and small children
Liked: Property conditions & facilities
Rooms are comfortable. Needs to improve on cleaning . Breakfast is ok, every few choices.
Stayed 4 nights in Jan 2024

6/10 Okay

Michael

10/10 Excellent

Cory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service checking in was Absolutely Awesome!
Stayed 1 night in Dec 2023

10/10 Excellent

Dongya

Traveled with group
Very nice hotel! We all enjoy the staying!
Stayed 7 nights in Dec 2023

10/10 Excellent

Carson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Michael William, Rock Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2023

10/10 Excellent

Cory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Elizabeth

Liked: Staff & service, property conditions & facilities
Convenient Location - Friendly Staff
The location was convenient for our needs. There are plenty of eateries within a short distance. The room was clean and well kept. Staff was friendly and welcoming. We were on the fourth floor which made our stay very quiet and relaxing! Only real negative - Elevator walls and floor remained dirty throughout our stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Amerie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great 👍
Stayed 2 nights in Dec 2023

10/10 Excellent

Renee

Stayed 2 nights in Dec 2023

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were big and had everything I needed
Stayed 1 night in Dec 2023

8/10 Good

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

SHAWN

Liked: Amenities
Room was clean, friendly staff
Stayed 5 nights in Dec 2023

6/10 Okay

Brook

Business traveler, Traveled with family
Liked: Staff & service
Good place to stay for convenience. Not fancy but got the job done.
Stayed 1 night in Dec 2023

10/10 Excellent

Justin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk attendant was very helpful, clean rooms
Stayed 1 night in Nov 2023

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room we were put into was not the cleanest, so, asked to be switched and they did without hesitation.
Stayed 3 nights in Nov 2023

4/10 Poor

Marie

Traveled with family
Disliked: Staff & service
The hotel requires a damage deposit (which should have been our first red flag). When we walked in the room, I felt compelled to take photos of the damage to the room before we unpacked for extra assurance (toilet was stuck and running, broken garbage can, broken thermostat, holes in the walls, chips to the tile). The front desk staff didn’t tell us that maid service was every other day. Although, we requested a light clean and towel replacement and they ignored our request. The location is basic- nothing to see or do around the hotel. The room size is great and I loved the kitchenette concept for our extended stay, however it didn’t meet my expectations.
Stayed 3 nights in Nov 2023

8/10 Good

Steven

Stayed 1 night in Nov 2023

10/10 Excellent

Bobby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frequent guest
We have always received great service at this hotel. We visit murray about every 6 weeks to go to the theater and we always stay in this hotel.
Stayed 1 night in Nov 2023

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is my 4th stay at this property this year, and I have been very satisfied. The staff has addressed any problem, and things that have been less than good on a visit have been improved by the next visit.
Stayed 3 nights in Nov 2023

10/10 Excellent

Marilyn

Stayed 4 nights in Nov 2023

8/10 Good

Lee

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Property was located in a convenient location, several restaurants near by.
Stayed 1 night in Nov 2023

10/10 Excellent

Erdem

Stayed 2 nights in Nov 2023

10/10 Excellent

Anna

Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Ok hotel
The stay was ok. We had to switch rooms because our toilet wasnt working. They also asked us not to use the shower because a pupe had broke. The room darkening curtain was broken and the one they replaced it with did not cover the window. The hotel seems a little run down. The staff was very kind and helpful though.
Stayed 2 nights in Nov 2023

6/10 Okay

Crystal

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Tianpei

Stayed 1 night in Oct 2023

6/10 Okay

Spencer A

Business traveler
Stayed 8 nights in Oct 2023

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Patrick

Place sure has been abused since the last time I stayed. Also booked a double queen and they sold out and ended up with a king and pullout bed for 2 people. Three day stay and never saw housekeeping. You can do better Hilton!
Stayed 1 night in Oct 2023

6/10 Okay

Laura E

Business traveler
Liked: Cleanliness
This property was clearly older, and had many areas that needed small repairs, i.e. torn and ripped wallpaper in halls, no mats or hand sanitizer in the gym, weak, weak coffee. Overall, it needed some work but worked fine for my needs. Beds were comfortable and clean as were bathrooms.
Stayed 4 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023