Ratings based on 475 Verified Reviews

4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2017
Nice room with fridge and microwave. Pool is nice too. Staff very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from K

Super clean room with nice staff too

Posted Jul 8, 2017
Overall good experience nice stay and nice hotel. The staff is friendly and getting access to the hotel off of the freeway was easy
Comment from Hotel Management
Jul 10, 2017 by Karen Marshall, Mgr., Hotel Management
Dear Ron, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience. Sincerely, Karen Marshall, Mgr.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tucson

Murrietta 4th of July

Posted Jul 5, 2017
The only problem we had with the room comfort was the bed. We are use to a super firm mattress. The mattress was firm but not what we like. Other than that it is a great hotel.
Comment from Hotel Management
Jul 8, 2017 by Karen Marshall, Mgr., Hotel Management
Dear Janet, We do purchase the Serta Perfect Sleepers and many do compliment them, I'm sorry the bed wasn't to your liking. I'm pleased to hear everything else with your stay was Great!! Thank you again for your great scores you gave us on the survey and I will be sure to share them with our entire team. Sincerely, Karen Marshall, Mgr.
4 out of 5
Recommended
for Everyone
by A verified traveler

Not what I expected for the price

Posted Jun 29, 2017
Room was very clean. Staff was extremely helpful. Hotel was conveniently located to stores and restaurants (walking distance). The breakfast was ok but it did its job. Only one washer and dryer were available (coin operated). They do have a gym and a pool but nothing super fancy but if you have kids they will enjoy the pool.
Comment from Hotel Management
Jul 2, 2017 by JL, Hotel Management
Thank you for staying with us. We are glad you enjoyed your time. Hope to see you again sometime.
3 out of 5
by A verified traveler from chicago

close to where my son lives

Posted Jun 25, 2017
Pros: close to sons place
Cons: the smell to the left of the elevator...by the old workout room
Location: close to freeway
nothing special, in door pool was very small...there were alot of tables crammed in the dining room...woman who worked there was extremely nice
Comment from Hotel Management
Jun 28, 2017 by JL, Hotel Management
The pool hotel is actually of average size. What smell are you referring to? Did you bring it to the attention of the front desk? Thank you for the nice compliment about the woman who works in the breakfast room. We all agree that she is the best.
1 out of 5
by A verified traveler from Washington

smoke filled

Posted Jun 8, 2017
This hotel was suppose to be a smoke free hotel with $150.00 fine for violation. The entire hallway on the second smelled so full of smoke. then our rooms were permeated with smoke including and especially the bathroom. I tried speaking with someone that night, they told me to speak with someone in the morning, then they said simply sorry and still no manager to speak with. My eyes and nose were burning and I felt green and nautious. Same with my step mother next door, she could not sleep and tried opening the window all night.
Comment from Hotel Management
Jul 2, 2017 by JL, Hotel Management
We apologize about the smoke. Occasionally a guest will smoke in their room, and unfortunately the smoke travels. It is not easy to determine who the culprit is. We always try to figure out who it is, but it is difficult to determine. We hope you will give our hotel another try in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Memorial weekend

Posted Jun 7, 2017
Excellent, we stayed there during memorial weekend. Good breakfast
Comment from Hotel Management
Jun 28, 2017 by JL, Hotel Management
Thank you for the nice review. Glad you enjoyed the breakfast and your stay with us.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 30, 2017
Convenient for what I wanted to do. Easy to access. Breakfast was ok not great though.
Comment from Hotel Management
Jun 28, 2017 by JL, Hotel Management
Thank you for the brief review. Any reason you did not give us 4 or 5 stars? Was it just the breakfast that was just "ok"?
4 out of 5
Recommended
for Everyone
by A verified traveler from K

Posted May 27, 2017
Front desk staff friendly and helpful. Also the lady at the breakfast buffet smiling and cheerful. Hotel older but clean. Beds are firm and comfy. Close to freeway for easy access.
Comment from Hotel Management
Jun 28, 2017 by JL, Hotel Management
Thank you for the nice review. We're glad you enjoyed your stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Convenient location, provides all the necessities.

Posted May 22, 2017
The entire staff was awesome. They were all very friendly and helpful!
Comment from Hotel Management
Jun 28, 2017 by JL, Hotel Management
Thank you so much for your kind words. We're so glad we made your stay so enjoyable.