Ratings based on 151 Verified Reviews

4.0 out of 5
80% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bahrain

Very good

Posted Jan 9, 2018
It’s very good hotel and it’s good for relaxing’ service and the staff friendly’ also the staff training to help the customer. The hotel have a good view and there is a small problem it’s a far away from the hotel
Comment from Hotel Management
Jan 12, 2018 by Bimala , Hotel Management
Dear Amal, thanks a lot for a great review and for your generous compliments. We are happy to see you enjoyed your stay with us and that it suited your preferences. We look forward to welcoming you back again at our hotel. Warm regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2018
Went for a family weekend getaway and had a mostly pleasant stay with some minor annoyances. Cons: 1) Cleaning staff does not refill tea and tissue supplies. 2) On the second morning, one of us fell ill and we asked for some simple breakfast items (bread butter and jam) to be sent to the room but the lady on the phone was very rude and insisted we have to pay in full for the breakfast if they send it (despite the breakfast being included in our package). Eventually we managed to get them to send some breakfast upstairs but it was a hassle nobody should have to go through when not well. 3) Food at the restaurant is average and vegetarian options are very limited. 4) Wifi is practically nonexistant if you stay in the apartments. Pros: 1) Found the reception staff (especially Haider and Ayman) to be very helpful. As we had a wheelchair user with us, they went out of their way to help us. 2) Lots of activities are available and you need at least 3 to 4 days if you want to cover everything, particularly for water sports. 3) Spacious and comfortable rooms 4) Beautiful property, access to lots of beach and a lovely sea view
Comment from Hotel Management
Jan 12, 2018 by Bimala , Hotel Management
Dear guest, thank you very much for your kind words about the team and hospitality. Please accept our sincere apologies for the unpleasant experiences you were experiencing with the breakfast and room service. We assure you that your feedback is of the utmost importance and shared with the respective department head accordingly. We hope that your next visit will be much more satisfactory and look forward to welcoming you back soon. Warm regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Muscat, Oman

a perfect retreat

Posted Oct 16, 2017
Pros: swimming pool, mini golf
Cons: kids club
I am a resident of Muscat, about 1 hour driver to this place in the middle of nowhere. good facility including swimming pool, gym, pool table, mini golf etc. The kids club is expected to be improved to entertain kids in various ages.
Comment from Hotel Management
Nov 17, 2017 by Bimala, Hotel Management
Dear Jay, thank you for your lovely review and we are delighted to learn that you enjoyed your stay with us. We look forward to welcoming you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Muscat

It could be better

Posted Sep 9, 2017
Pros: It's proximity to Muscat, multiple pools, and the staff friendliness
Cons: Keep the alcohol inside; do more pest control.
Pro: - Close to muscat - Friendly staff - Multiple pools Con: - The sheets and pillow cases were smelly; it seemed that they weren't changed for a while. - There were ants in somewhere in the room. - The staff by the pools needed to do more to control some inappropriate behaviors by the pools, especially by young men. - There was alcohol bar outside by the pool where at least one guy got drunk and could've done something stupid to the people who were in and by the pool. Thankfully his friend pulled him.
Comment from Hotel Management
Nov 25, 2017 by Mohamed Farouk, Hotel Management
Thank you very much for taking the time to write about your experience at Millennium Resort Mussanah! We are very grateful for the comments that we receive from our guests as it definitely helps us to enhance our service. The Hotel Management is concerned that You mentioned some comments about the team members, however, all the comments were put into consideration and we hope to make You happy upon next time coming to our Hotel providing with utmost services and real hospitality. Kind Regards
5 out of 5
by Dr Heba

Excellent Hotel not far from Muscat

Posted Aug 27, 2017 on Hotels
amazing stay and services. Kind and hospitable staff. Would repeat again for sure.
Comment from Hotel Management
Nov 25, 2017
Dear Dr. Heba we really appreciate your stunning review and choosing us as your preferred destination. We look forward to your next visit again soon. Kind regards, Mohamed Farouk
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel close to a clean beach

Posted Apr 13, 2017
If you want a truly private and clean beach, it is the Millennium Resort Mussanah. Generally all staff were friendly, polite and helpful (except one in black robe in the reception). We recommend you go for all inclusive otherwise it will be expensive (since there is no any food outlet near the hotel).
Comment from Hotel Management
Nov 25, 2017 by Mohamed Farouk, Hotel Management
Dear Guest, Thank you for taking time to share your lovely 4* review with us, we look forward to welcoming you back soon! Best regards.
2 out of 5
by A verified traveler from New York, NY

Remote

Posted Apr 3, 2017
Our main bad experience was with check-in. Our family of three booked two rooms for three days. When we checked in, they assigned us rooms with the lowest possible floor (with no views, of course), right above the noisy main entrance, and the rooms were not even adjacent. When complained, they moved the worst room vertically up by two floors. ... The food here are generic, international hotel food but with prices X2 or 3. It's flooded with all inclusive French retiree groups in Med club style.. The place is too remote. The nearby on-site unaffiliated Diving center is fine. We had a nice snorkeling trip.
Comment from Hotel Management
Nov 25, 2017 by Mohamed Farouk, Hotel Management
Dear Mr. Dannis, Thank you for taking the time to review your holiday's experience with us. As we are dedicated to providing our guests with great standards and services, we are truly saddened to learn of any situation in which our guests feel we have fallen short of their expectations. We sincerely look forward to the opportunity of welcoming You back to the Resort for another wonderful vacation in order to make sure it meets the expectations. Kind regards
4 out of 5
by Betsy

Good place to rest.

Posted Feb 25, 2017 on Hotels
My stay was to get over a 12 hour jet lag prior to an equestrian trip riding in the deserts and along the beach. It was the perfect place to do just that. It's guite a drive to Muscat which is a lovely city to visit, but the amenities on site are very restful. (pools, gym, spa, dive center)
Comment from Hotel Management
Nov 25, 2017
Dear Betsy, Thank you for taking time to share your lovely 4* review with us, we look forward to welcoming you back soon! Best regards.
3 out of 5
by A verified traveler

Great location, nice apartment but wouldn't return

Posted Feb 15, 2017 on Hotels
Nice hotel but a bit too 'Butlins' for a quiet family holiday. Tour company operated activities all day which were quite intrusive if you weren't part of the group. Lots of poolside dance classes etc. Event on 1st 2 days meant family pool was shut. Booked for diving but unfortunately too windy. Hotel has a lovely location but not much around. Day trip to Muscat was good and apartment was great for a family. Food nice in restaurants. A nice break but wouldn't return to the hotel.
Comment from Hotel Management
Nov 25, 2017
Dear Guest, Thank you very much taking the time to write about your experience at Millennium Resort Mussanah! We are very grateful for the comments that we receive from our guests as it definitely helps us to enhance our service. We sincerely look forward to the opportunity of welcoming You back to the Resort for another wonderful vacation in order to make sure it meets the expectations. Kind Regards, Mohamed Farouk
4 out of 5
by Adrian

4-star ghost town

Posted Jan 11, 2017 on Hotels
Nice but slightly faded all-encompassing beach resort. The rooms and food are nice -- even buffets that other reviewers said were disappointing -- but not top quality. Although we visited in the height of the tourist season (early January), there were very few guests around. Surprisingly though, the spa was "all booked up," we were told. I had also considered scuba diving, but the snot-green waves breaking on the shore made me think the large, warm, empty swimming pools were the better bet. Overall, great place to relax, read a book, and watch the sunset but not to be entertained or pampered.
Comment from Hotel Management
Nov 25, 2017
Dear Mr. Adrian, We are very grateful to you for having been our Guest and for your feedback about it. We are very pleased, that you enjoyed a nice stay with us and we will also highly consider your remarks for improvement. It is very nice to read, that you liked our facilities and services and outlets, while we are looking forward to welcoming you soon once again at our place. Kind Regards, Mohamed Farouk