Ratings based on 32 Verified Reviews

3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Convenient access to roads & clean hotel,

Posted Oct 28, 2016 on Hotels
Our stay ar Haffa was average. The staff are great & supportive, the will go out of there way to manage a concern. Saying that we had concerns with our room that we haven't experienced in other hotels. Firstly our room was quiet cold as it was facing a car park, not much sunlight at all. Secondly the elevator music in the corridor will drive you insane they don't turn it off until 11pm Thirdly the plumbing in our room was a mission to negotiate. Nearly scolded my skin on the first shower. And the room had a connecting door to another room& on our last 2 nights the neighbour made a lot of noise. I believe to them they probably thought we made noise as you can hear everything! Saying that when we addressed all but the noisy neighbour with reception they dealt with them. The hotel is very clean, but they are tight with the towels, I like lots of towels but I had to keep asking for extra. Break fast is exceptional! Pool area could do with an uplift, but it is clean. Parking can be tricky as other businesses park around the same area. Haffa is situated just off the Ruwi round about which gives great access for the express highway or all tourist destination. Ruwi is predominately an Asian area, lots of men hanging around. Lots of Indian food. Their is two large food chain outlets.
4 out of 5
by A verified traveler

Convenient hotel

Posted Oct 8, 2016 on Hotels
It was good
4 out of 5
by sudharsanan

This traveler left a rating score only Posted Aug 12, 2016 on Hotels
4 out of 5
by Zeeshan from Dubai

Good stay

Posted Aug 3, 2016 on Hotels
Had a good time and enjoyed the stay.
5 out of 5
by Debby from Paddington

Posted Apr 23, 2016 on Hotels
Very helpful staff, fabulous food
4 out of 5
by Ahmed from United Arab Emirates

Good location if u have work in Ruwi

Posted Apr 10, 2016 on Hotels
Nice place to stay
4 out of 5
by Jonathan

This traveler left a rating score only Posted Mar 22, 2016 on Hotels
3 out of 5
by Ravi

This traveler left a rating score only Posted Mar 5, 2016 on Hotels
3 out of 5
by A verified traveler

comfortable pit stop for a short visit

Posted Jan 5, 2016 on Hotels
Last minute booking for 2 nights. Hotel is UK/US 3* at best. But twin room was clean, comfortable + hairdryer, sat tv & breakfast was decent. We had a problem with our shower, which although reception responded promptly by sending maintenance, the staff didn't understand enough English to understand the problem. They did offer to move our room which was fine. Reception friendly and helpful and most spoke good English. Location wise, 10km was too far away from the historic old town of Muscat to explore without hire car or taxis so it's quite isolated with no restaurants etc within walking distance. Fine for our 2 night visit but wouldn't stay there longer. Word of warning if you intend to book excursion tours through the hotel - do not do it. We booked an "English-speaking guided tour" excursion out to Forts only to discover it was effectively an Indian expat called Rauf whose English was nominal, knew nothing about the places he was taking us to and essentially was just a hired taxi driver. Book your excursions independently or be disappointed.
4 out of 5
for Everyone
by A verified traveler

Affordable and pleasant stay

Posted Dec 3, 2015
Pros: The affordability and friendliness of staff.
Cons: Reading bookings carefully for number of guests and non smoking rooms.
We stayed in this hotel twice because of its affordability in a very expensive city for hotel accommodation. The staff were polite, helpful and friendly. The rooms were clean, although it was a little bizarre that they only stocked each room for one guest, even if your booking said two guests. This meant we had to ask for extra towels, glasses etc. breakfast is good and varied. The location in Ruwi offers excellent Indian and Pakistani food.