Ratings based on 106 Verified Reviews

3.6 out of 5
85% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Good stay

Posted May 12, 2017
location is good,supermarket nearby,friendly staff,room was nice and large tv with many channels.i would recommend to a friend.
Comment from Hotel Management
May 14, 2017 by Mutrah Hotel Management, Hotel Management
Dear Valued Guest, Wonderful to hear that you liked everything in our hotel and left a positive feedback. It is always nice to hear satisfaction from our beloved guests. Your positive comment has been shared to the entire team and they are delighted to hear of your positive feedback. We are definitely looking forward to welcoming you back again Kindest Regards, Mutrah Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff, great location.

Posted Mar 22, 2017
Good, clean rooms. All the staff at the Mutrah Hotel were very friendly and helpful. There was also a good restaurant and bar. The location is good as Muscat is not really set up well for public transport and taxis are expensive. The hotel was about a twenty minute walk from the souk, cornice, fish market and seafront. There is also a good range of places to eat just across the road as well as a supermarket. The hotel can arrange for day tours which were excellent especially the city tour. A very enjoyable stay.
Comment from Hotel Management
Mar 27, 2017 by Mutrah Hotel Management, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at Mutrah Hotel. Wonderful to hear that you liked everything in our hotel and left a positive feedback. It is always nice to hear satisfaction from our beloved guests. We are definitely looking forward to welcoming you back again. Warmest Regards
5 out of 5
by A verified traveler

Posted Feb 5, 2017 on Hotels
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Dear Values Guest, Thanks for staying with us, we strive to make our guests stay memorable. We appreciate your feedback
5 out of 5
by A verified traveler

Posted Dec 8, 2016 on Hotels
Comment from Hotel Management
Jan 11, 2017 by General Manager, Hotel Management
Dear Guest, Thanks for staying with us, we strive to make our guests stay memorable. We appreciate your feedback! Kind Regards, MutrahHotel Management
4 out of 5
Recommended
for Couples
by A verified traveler from Australia

Stopover in Muscat

Posted Dec 5, 2016
Pros: Large, clean, comfortable hotel in a good location. Really good breakfast of cereal, toast, hot selection, fruit, fruit juice etc
Cons: Tourist information, help and advice. Tea/coffee making facilities in the room.
Location: Great location, less than 15 minutes walk to the souk, corniche, restaurants, bakery, supermarket, banks
We had a large, clean, comfortable room on the fourth floor. The only minor complaint was intermittent noise coming from the roof, maybe water heater or air conditioning. We had AC, a refrigerator and flat scree TV which all worked, and a bathroom which didn't leak - much appreciated after just spending 3 months overlanding in West Africa! Unfortunately Hotel staff were unwilling, or unable, to give us tourist advice - for example we were quoted 100R, then 70R to have a car organized for a day trip to Nizwa. (Transport only, not a tour) Fortunately we met other independent travellers who told us to take a share taxi, which we did, for a total cost of 18R (a saving of about AU$150). Hotel staff did not tell us about this option, nor give us correct advice re where to find the share taxi. Given an official tourist information office does not exist in Muscat, it is important to have impartial information at the hotel level. Aside from this we had a very pleasant stay and we would recommend the hotel to other travellers.
Comment from Hotel Management
Mar 1, 2017 by Mutrah Hotel Management, Hotel Management
Dear Values Guest. we appreciate your kind comments on the large , clean comfortable rooms, the location and breakfast .We are delighted that you had an outstanding stay Regarding Tea & coffee making facilities , we provide in room as per guest request. Regarding tourist information , we take care your comments. We have own tour guide in our hotel .He is very well professional Omani Tour guide. Professional tour guide price and taxi price would be different. Sorry for this confusion. We look forward to welcome you again soon
5 out of 5
Recommended
for Everyone
by A verified traveler

Be a part of the city!

Posted Nov 28, 2016
Pros: The friendly staff and the care in which we were looked after - from check in to check out nothing was too much trouble.
Cons: The lift is pretty noisy in the main building and the new section has some noisy doors - but other than that it's great value for money.
Location: The hotel is located only 15mins walk from the Mutrah Souk and the Corniche where there is lots to see and plenty of good food to eat.
The Mutrah Hotel is one of the friendliest hotels we have ever stayed in! The staff are exceptional and could not do enough to ensure we had a great stay. Bernard is the ring master - organising amazing tours and making sure we had everything we needed. Jassim is the hotel guide and we spent two amazing days with him travelling into the interior (Nizwah, it's souk, fort and surrounds) and down the coast to Sur (including a trip to a dhow factory, walking through Wadi Tiwi, Wadi Al Shab and the Sinkhole and fabulous swimming at Fins Beach). Jassim was an excellent guide, with exceptional local knowledge of every place we visited. Bernard provided us with delicious picnic lunches both days and Jassim would always find a quiet shady spot to set up camp to eat. The hotel restaurant served good food, with the Indian menu in particular being exceptional, and the staff were lovely.
Comment from Hotel Management
Mar 1, 2017 by Mutrah Hotel Management, Hotel Management
Dear Valued Guest, Thank you for choosing Mutrah Hotel . I am delighted that you had an outstanding stay. It is wonderful to hear you enjoyed the food and all the other facilities I am pleased that you were impressed with our colleagues. We look forward to welcome you again soon
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Excellent hotel

Posted Nov 14, 2016
The staff and manager are very friendly and very accommodating. They're genuinely want guests to enjoy their time at the hotel and in the country.
Comment from Hotel Management
Mar 11, 2017 by Mutrah Hotel Management, Hotel Management
Dear Valued Guest,Thank you very much for your lovely review. I am glad our team members have made you feel home and delivered to you an excellent service. Your positive comment has been shared to the entire team and they are delighted to hear of your positive feedback. Kind Regards,
3 out of 5
by A verified traveler

good

Posted Nov 14, 2016 on Hotels
manager bernad was very sweet and cooperative. he gace good discount on food and took lots of efforts for our stay
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Dear Valued Guest, Thank you very much for your lovely review. We are glad our team member have made you feel home and delivered to you an excellent service. Your positive comment has been shared to the entire team and they are delighted to hear of your positive feedback .We look forward to welcoming you back in the hotel soon Kind Regards, Mutrah Hotel Management
3 out of 5
by A verified traveler from canada

Close to the souk otherwise very far from city

Posted Oct 13, 2016
Pros: The friendly staff
Cons: More choices for breakfast would be nice.
Location: Souk is close by, otherwise nothing else to see or do around there.
Ok hotel, breakfast meger, far from other attractions, decor ok,
4 out of 5
by A verified traveler from Al Ain

Posted Sep 14, 2016 on Hotels
It is a very good hotel for comfort stay