Ratings based on 549 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from dubai

家族連れにもオススメ

Posted Aug 15, 2015
少し街中から離れているものの、そのぶん非日常感を味わうことができました。 ホテルスタッフは親切で、部屋の不具合にもすぐに対応してくれました。
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect place for relaxing

Posted Jul 25, 2015
Was great experiance, starting for shuttel car to reciption to beach and resturants and room. Really perfect place
5 out of 5
Recommended
for Everyone
by A verified traveler from BHN

Beautiful Oasis in Oman....

Posted Jul 24, 2015
Loved our week so much at Shangri-La's Barr Al Jissah Resort & Spa. Very well organised there. Staff are very friendly and helpful. Recommend it most highly....
5 out of 5
Recommended
for Everyone
by A verified traveler from Kw

Amazing place

Posted Jul 23, 2015
Pros: beauty of the location and the privacy.
Cons: I went to the gym and I wished they can add a WI or Xbox for yoga or Zumba.
Location: I selected this hotel because I needed to relax at the beach and pools, so I wasn't interested to do any other activities neither going out.
It was my second time there, I love this resort for all services provided. I arrived at 5:00am and they accepted to let me check in earlier. the staff was very helpful and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place

Posted Jul 21, 2015
It was great. However, shortage of staff in the reception plus the room is faraway from the elevator were the only trouble.
5 out of 5
Recommended
for Couples
by A verified traveler from UK

Luxury hotel

Posted Jun 24, 2015
Pros: Service was exceptional.
Cons: nothing
Location: Resort is a little out of Muscat, but can be easily reached. Close to the Dive centre and the hotel can organise trips for you.
Fantastic stay at the Shangri La resort again. It is a couple of years since our last visit, but the welcome and service continues to be exceptional. They could not do enough to help us.
5 out of 5
Recommended
for Everyone
by A verified traveler from UAE

Beautiful views, less than stellar service

Posted Jun 23, 2015
The hotel is beautiful and the view of the water and mountains are unparalleled. The service left something to be desired. At check-in we requested a late check out and were denied. Luckily the other clerk was listening in and was able to secure it. Thanks Rhea for that. Great place to go and relax. Lots of families. Lots of pools. Lots of picturesque settings. Great.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Great hotel

Posted May 28, 2015
Very nice hotel. Many pools, restaurants, lazy river, etc. Very clean rooms and friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bahrain

Beautiful property in a great country.

Posted May 27, 2015
Pros: The staff was great. The private pool at Al Husn and the private beach. The cocktail reception. The fitness center and spa. Happy Hour Specials.
Cons: Better advertisement of the specials going on at the different restaurants/bars at the hotels like happy hours at Long Bar and the Piano Bar.
Location: I didn't leave the resort except to go to the mall to pick something up. But the hotel arranged the taxi.
I stayed at the Al Husn hotel on this property and I chose it because it was the most private and did not allow any children. The entire staff, from reception, dining, pool, fitness, lobby, to grounds keepers were all just very attentive and friendly. I had the breakfast included in my rate and I can't say enough about the breakfast. It was fantastic. Rooms were big and the free mini bar in the room was a nice touch (4 beers). Also the 1 hour cocktail reception on the terrace was great as well. I never had to ask to get a new drink they were continually refilling and walking around. Many of the staff work in multiple locations so you see them a lot and they couldn't have been more nice. I spent every morning at the fitness center and I attended the morning stretching class with Mark. He would also throw in some ab work and TRX work. He was so nice and it was really nice to see him everyday. He went above and beyond.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Great service

Posted May 26, 2015 on Hotels
great service. Great place if your looking to chill at the beach or pool.