Ratings based on 1,093 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Palm Springs, CA, USA

Staff and location great but terrible bed

Posted Aug 9, 2017
Pros: Location, staff and breakfast
Cons: Change the mattress !!!!
We enjoyed the hotel location, the staff was wonderful, breakfast excellent but sadly enough the bed was terrible with no back support, completely uneven, it was like sleeping on a lumpy marshmallow and we woke up every morning with terrible back pain ruining our day.
Comment from Hotel Management
Aug 9, 2017 by Marina, Hotel Management
Dear Alan, Thank you very much for your recent stay with us and the time you took to share your thoughts with fellow travelers. I am proud to learn that you really enjoyed your stay with us and highly recommend our staff member's friendly and helpful service. We are sorry to hear that the mattresses were not as you expected and therefore you did not sleep well at all. Please note for next time that our reception is open for 24 hours to assist you with anything. Do not hesitate to pass the reception so we could search for a solution for you. Again, thank you for taking the time. Kind Regards, Marina
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge

Stylish hotel near to the museums

Posted Aug 5, 2017
We had a peaceful and luxurious stay at the Hotel Vondel. The staff were very helpful and courteous. The restaurant was comfortable and we particularly enjoyed the breakfast. Our room looked over a courtyard garden and the hotel is in a quiet tree lined street with pretty town houses and very little traffic. The Vondel Park is right next door and it was a short walk to the museums and the centre of Amsterdam was also very close. I would definitely recommend this hotel for a visit to Amsterdam for culture lovers.
Comment from Hotel Management
Aug 5, 2017 by Team Hotel Vondel, Hotel Management
Dear Mary, Thank you so much for you positive feedback on Expedia.com. We appreciate you've taking the time to share your positive experience with us. We are very proud of the location of our hotel. It is a perfect place to explore the city. Ít is very pleasant to read that you've enjoyed it as much as we do. Also thank you for your kind word about our staff. We are very otivated to deliver the best services to our guests so it is good to hear that you have experienced this with us. Thank you again for you feedback and we hope to may welcome you back in Amsterdam in the future. With kind regards, Samantha Team Hotel Vondel
5 out of 5
Recommended
for Everyone
by A verified traveler from Milton Keynes

A few days in Amsterdam

Posted Aug 1, 2017
Pros: Room, staff, location.
Location: Peaceful location within easy striking distance of Vondelpark and main museums.
Wonderful staff at fine, stylish hotel in Museum/Park district within easy walking/tram distance of most places of interest. Highly organised, comfortable hotel I would thoroughly recommend to all.
Comment from Hotel Management
Aug 2, 2017 by Kaylee, Hotel Management
Dear John, First of all we would like to thank you for your stay in Hotel Vondel and for sharing your experience with us. We are delighted to read that you enjoyed your stay so much and that you have so many beautiful words about the Hotel and location. We do hope that when travel brings you back to Amsterdam, you contact us. So we can show you another lovely room and more of our favorite hotspots! Enjoy your evening! Kind Regards, Kaylee - Team Hotel Vondel
5 out of 5
Recommended
for Everyone
by A verified traveler from nashville, tn

Posted Jul 26, 2017
It was a pleasure staying in hotel vondel. Friendly staffs, convenient location, and comfortable hotel amenities.
Comment from Hotel Management
Jul 29, 2017 by Team Hotel Vondel, Hotel Management
Dear Justin, Thak you for sharing your experience with us on Expedia.com. We appreciate you have taking the time. It is very nice to read that you've enjoyed your stay with us. Thank you again for your feedback and we hope to may welcome you back in Amsterdam in the future again. With kind regards, Samantha Team Hotel Vondel
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington,DC USA

The Wonderful Experience

Posted Jul 22, 2017
Pros: Room, staff members, awesome breakfast, prompt service.
Cons: None that I could think off.
Location: Different museums, like Van Gogh, Rembtandt, Heineken experience the canals and very nice restaurants plus stores which most has hi-end merchandise.
Vondel hotel has been the best hotel my husband and I had ever stayed in. I understand it is a 4 star hotel which is unfair since it is by far the best hotel we have ever stayed. We travel a lot and also been to Paris three times and this Vondel Hotel is the best hotel. Hotel staff members are all awesome and respectful who would go out of their way to make our stay really enjoyable, and it was. I couldn't say enough how satisfied we were with everything this hotel has to offer and planning on returning with kid and her family and will sure stay in this hotel again. Amsterdam is very friendly city with so much historical sites to visit which I've always been interested. Reading and seeing so much of them featured on TV here in America. We will definitely come back next time my husband gets another break from work, with our daughter and her family. We were also thinking of retiring there when my husband retires from work which will be a few more years. Amsterdam and Vondel Hotel, we love you !!! Keep up the good work !!!! Thank you for a very pleasant stay and visit in your beautiful city and country !!! Also your breakfast is to die for which I look forward to every morning.
Comment from Hotel Management
Jul 22, 2017 by Sigrid - Reception , Hotel Management
Dear Lina, Thank you so much for your awesome review, I am very proud to read you enjoyed your stay with us at Hotel Vondel. I will definitely share your kind & positive words with my colleagues as this serves as a great motivational tool for all of us. We would be more then to delighted to welcome you and your family back to Amsterdam. With warm regards also from the rest of our Hotel Vondel Team, Sigrid - Reception
4 out of 5
Recommended
for Everyone
by A verified traveler from Poway, CA

Niche hotel in museum district

Posted Jul 18, 2017
Pros: Converted apartment buildings in VERY quiet museum district. Away from the hustle and bustle of the crazier parts of Amsterdam but still accessible.
Cons: Working shower (see above).
Location: Three major museums within 10 minute walk. 5 minutes from tram stops to take you to the city center.
Overall very pleasant stay. We were in an executive suite which was small by western standards but they used the space well. Blocks from three major museums. Only concern was a shower with little pressure but more to hardware (crimped flex pipe) than plumbing. I am sure it will have been fixed by the time you stay there.
Comment from Hotel Management
Jul 19, 2017 by Sigrid , Hotel Management
Dear Mike, Thank you for sharing your feedback with us, I am happy to learn you enjoyed your stay at Hotel Vondel. I will definitely share your kind words with my colleagues as well. We would be delighted to welcome you back to Amsterdam in de future. With kind regards, Sigrid
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge, MA

Great location in the busy city of Amsterdam

Posted Jul 16, 2017
Pros: Everything, especially the location.
Cons: Nothing
Location: Vondel park, all museums and the great museum district area.
Hotel Vondel is a great location. It is on a quiet street but close by the beautiful Vondel Park and within easy walking distance of all of central Amsterdam. They have a wonderful, and unique, back garden for drinks and lounging that is fantastic. The restaurant is beautiful and busy. The staff were fantastic and ready to assist at all times.
Comment from Hotel Management
Jul 16, 2017 by Sigrid, Hotel Management
Dear Siovhan, Thank you so much for your lovely feedback, I am happy to learn you enjoyed our hotel, location ands services from our staff. I will definitely share your kidn words with my colleagues as well. We woudl be delighted to welcome you back in the near future. With kind regards, Sigrid
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel

Posted Jul 15, 2017
Great location near Van Gogh Museum and Vondel Park. The room was lovely and the staff were all very welcoming. I would definetely recommend this hotel.
Comment from Hotel Management
Jul 16, 2017 by Sigrid , Hotel Management
Dear Anonymous, Thank you for sharing your kind feedback, I will definitely share you feedback with my colleagues as well. We would be delighted to welcome you back to Amsterdam. With kind regards, Sigrid
5 out of 5
Recommended
for Everyone
by A verified traveler from Wales

Good hotel with an excellent location

Posted Jul 7, 2017
Pros: It meets our needs of being comfortable, informal, relaxed and in a good location.
Location: In a quiet side street, close to Vondel Park and the main museums but only a tram ride to Dam Square. Locally there are plenty of places to eat/drink.
Its the second time we have stayed at the hotel and would go back again on our next visit to Amsterdam. The hotel is situated in a quiet side street with plenty of local amenities within a short walk and tram stops nearby to take you across the city. The hotel is very welcoming with friendly reception staff, comfortable rooms and a good restaurant.
Comment from Hotel Management
Jul 8, 2017 by Kaylee, Hotel Management
Dear Ray, We would like to start of this response with a big thank you for staying with us for the second time! We love it to hear that you are enjoying the Hotel and our location so much. We appreciate it a lot that you took the time to share your experience with us and our other (future) guests. We hope to welcome you another time on your next visit in Amsterdam! Have a great weekend! Best Regards, Kaylee - Team Hotel Vondel
5 out of 5
Recommended
for Everyone
by A verified traveler from Guatemala

Nice and comfortable

Posted Jul 6, 2017
The room was small but great, was everything you need, bed was great!!! Location is very close to Vondelpark and Leidplein with a lot to eat, drink and do near by! Only detail was the room cleaning between nights, it was not bad yet not good either, it felt like they just made the bed and that was it, other than that, staff and all was good.
Comment from Hotel Management
Jul 6, 2017 by Front Office Agent, Hotel Management
Dear Andrea, First of all we would like to thank you for your stay in Hotel Vondel and your great review. We really appreciate it that you took the time to share your experience with us, thank you for that! It is good that you are honest regarding the roomcleaning, we will share this with our housekeeping staff as they can work on it. Again, thank you for your kind words and have a great evening! Kind Regards, Kaylee - Team Hotel Vondel