Ratings based on 821 Verified Reviews

4.0 out of 5
79% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 20, 2017
Great place and up-to-date, clean Will definitely stay again.
Comment from Hotel Management
Oct 23, 2017 by Christi, Hotel Management
Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from SC

Great.

Posted Oct 16, 2017
Great. Nice place to stay. Will stay there again.
Comment from Hotel Management
Oct 23, 2017 by Christi, Hotel Management
Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee, WI

Nice hotel on the West End of Nashville.

Posted Oct 10, 2017
Pros: Friendly and courteous staff.
Cons: Better utilization of the bathroom space would have been helpful as we were a group of three women.
Location: Located a couple of blocks from Vanderbilt University and Music Row. Easy access to highways and a short distance to lower Broadway
All staff were extremely friendly and courteous except for the individual at the desk when we checked in. We were early and merely inquired as to whether or not our room might be ready. He was obviously annoyed that we would even ask the question. Rooms were very clean and spacious The beds were very comfortable. The only complaint that I would have is that the bathroom space wasn't utilized very well. There was plenty of room for a counter and extra mirror. There was only a small vanity which didn't leave room for much. There WAS a large mirror in the main living area of the room, however outlets were not placed very conveniently and lighting was not very good.
Comment from Hotel Management
Oct 23, 2017 by Christi, Hotel Management
Thank you for your feed back we always love to hear from our values guest.
3 out of 5
by A verified traveler

To dark for me ...

Posted Oct 9, 2017
The rooms were huge however it was incredibly dark. The non existent lightening made it hard to get ready, we had to leave the curtains open which meant the office building could see in!
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Surprising find.

Posted Sep 19, 2017
Attentive staff. Great location. Inexpensive when compared to others. Clean and ample rooms.
Comment from Hotel Management
Sep 20, 2017 by Christi Walden, Hotel Management
We are so glad that you enjoyed your stay. Thank you
2 out of 5
by A verified traveler from charleston, SC

Posted Aug 26, 2017
No hot water in the am and when I told the front desk the guy wasn't pretty much unhelpful and unsympathetic. Great location and overall an ok hotel but it just wasn't our best Aloft experience. Quite disappointed by the experience and moreso by the unhelpful guy we encountered.
Comment from Hotel Management
Sep 8, 2017 by Christi , Hotel Management
We never want to hear of our guest's not feeling like they are taken care of during their stay. Our goal is to have a home away from home here at the Aloft. I am sorry we fell short during your recent stay. Please next time you are in town give us another chance to make you feel at home. Thank you for your feedback and see you next time.
4 out of 5
Recommended
for Everyone
by A verified traveler from Richmond, Virginia

Posted Aug 20, 2017 on Orbitz
Very friendly staff, huge clean room, excellent experience.
Comment from Hotel Management
Aug 26, 2017 by Christi Walden, Hotel Management
Thank you for staying with us!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Knoxville, TN

Super nice!

Posted Aug 19, 2017
Very friendly and helpful but not over bearing. Nice and quite rooms. Good food. I would definitely stay again.
Comment from Hotel Management
Aug 26, 2017 by Christi, Hotel Management
Thank you for staying with us!!!
4 out of 5
by A verified traveler

Posted Aug 17, 2017 on Hotels
Comment from Hotel Management
Aug 19, 2017
Thank you for staying with us! We hope to see you again soon!
4 out of 5
by Justin

Great stay at Aloft Nashville

Posted Aug 14, 2017 on Hotels
Good location, helpful staff, comfortable rooms (especially beds)
Comment from Hotel Management
Aug 19, 2017
Thank you for your survey and for choosing our hotel! We hope to see you again soon!