Ratings based on 1,627 Verified Reviews

3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Older hotel......

Posted Jul 14, 2017
Rather pricey for the older condition of hotel. Not close to sites, but Uber works good.
Comment from Hotel Management
Jul 15, 2017 by Front Desk, Hotel Management
Thanks for the review!
4 out of 5
Recommended
for Everyone
by A verified traveler from V

Nice hotel in Nashville

Posted Jul 14, 2017
We traveled with a baby and had a good buffet breakfast in the morning and large rooms and good pool, no extra charge for car and friendly staff, but hotel is slightly dated and is a short drive from town
Comment from Hotel Management
Jul 16, 2017 by Front Desk, Hotel Management
Thank you again for your feedback.
3 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Nice location in quiet neighborhood

Posted Jul 11, 2017
The hotel is located in a quiet little neighborhood not too far from the freeway. On our last day we found places we could walk to locally to eat or have a cocktail at . The staff there was always cleaning. Fresh towels daily. Our room had a little bit of a musty smell and the place is slightly outdated but could tell they were trying to bring up to date in certain places. My biggest complaint was that none of our electrical Outlets would hold any of our plugs and our cell phone chargers wouldn't stay in had to unplug lights if wanted to charge. Biggest plus cleanliness!
Comment from Hotel Management
Jul 11, 2017 by Front Desk, Hotel Management
I would like to thank you for your positive feedback about your recent stay with us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2017
Free parking was nice. Also, hotel was close to easy driving access to downtown and highways.
Comment from Hotel Management
Jul 6, 2017 by Front Desk, Hotel Management
Thank You for reviewing our hotel.
2 out of 5
by A verified traveler from Louisiana

Our Experience

Posted Jul 4, 2017
We stayed in this old hotel for two nights. Staff were pleasant doing their jobs, especially V. P. Continental breakfast was great, but the Air in the room always smelled musky. It smelled pleasant at first, but it was like a spray to covering up filthyness. There was a broken shaving razor lying on the floor, by the toilet, the first night of our check-in. The bed had no box spring, only a hard uncomfortable matress. The price of $200/ night for this is upsetting. The location is a long walk through parking lots to get to anything. Of course you can always chance driving downtown trying to find parking or call a taxi if you have the money. Overall I would give this 2-3 out of 5 because the staff, and management has attempted to cosmetically fix this old building. The price to stay there Should be under $100.00/night to advertise it in its true class. Sorry I didn't take any photos.
Comment from Hotel Management
Jul 8, 2017 by Front Desk, Hotel Management
Thank You for reviewing our hotel. I am very sorry that your stay was so disappointing. I will do all I can to ensure that all the issues are being addressed. I do deeply apologize for your experience as this is not a typical representation of our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is in Midtown, and a 1.6 mile to downtown

Posted Jun 27, 2017
Great hotel, but front desk personal very short with customers! 👎
Comment from Hotel Management
Jun 29, 2017 by Front Desk, Hotel Management
Thank you for your valued feedback. I will certainly seek out the team member that you interacted with to ensure that we re-train and ensure that we are always committed to stellar customer service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 24, 2017
Excellent Service! Clean and comfortable room. Complimentary breakfast is on point.
Comment from Hotel Management
Jun 24, 2017 by Front Desk, Hotel Management
It is always a pleasure to receive positive feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place and location

Posted Jun 23, 2017
Pros: Room appearance, hotel location.
Great hotel for seeing Nashville. Location is excellent, next to Music Row and downtown is fairly walkable. Hotel has apparently been renovated in the past few years and is in great shape, with modern conveniences. Rooms are a little smaller but still comfortable. Breakfast was good.
Comment from Hotel Management
Jun 23, 2017 by Front Desk, Hotel Management
It looks like you had a great time here in Nashville and I am so happy you think of our hotel as your home away from home.
4 out of 5
Recommended
for Everyone
by A verified traveler from NC

Very close to everywhere we needed to be.

Posted Jun 6, 2017
We were very pleased with everything. We actually got to check in early because our drive didn't take as long as we thought. I have never been at any hotel who did this!!
Comment from Hotel Management
Jun 12, 2017 by Front Desk, Hotel Management
Thank you for your wonderful review! It was truly a pleasure having you here.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 31, 2017
The rooms were clean and the breakfast was good. Nice location.
Comment from Hotel Management
Jun 9, 2017 by Front Desk, Hotel Management
Thank you so much for your review!