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Comfort inn never disappoints, from the friendly staff, to clean comfortable rooms, with the yummy breakfast and clean pool in between! Will always recommend cannot wait to return!
The heat didn’t work I had to sleep in my car. The only thing I did was take a shower in the bathroom. And use the bathroom Worst experience of my life.
The staff was exceptionally friendly and the new pool deck looks amazing!
Sylvia
Stayed 2 nights in Nov 2023
Response from Sincerely, Susan Syswerda, General Manager on Nov 29, 2023
I Thank you so much for giving kudos to our gang, I will gladly pass them along. Hopefully you will get a chance to come back and visit again soon! In the meantime, please travel safely, and enjoy the Christmas Season!Blessings to you and yours
Response from Sincerely, Susan Syswerda, General Manager on Nov 29, 2023
Thank you so very much for taking your valuable time to complete our survey regarding your recent stay at Comfort Inn Whitehall near Michigan's Adventure. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will gladly be shared with our team. It will certainly serve as encouragement. We are always striving to do better. We want to continuously improve quality of our customer service so that our guests will feel completely at home. Again, I appreciate your kind words, and I will gladly pass them along. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Susan SyswerdaGeneral ManagerComfort Inn Whitehall near Michigan's Adventure231-893-4833
Have stayed at hotel several times. Desk agents always friendly.
Cynthia
Stayed 1 night in Nov 2023
Response from Susan Syswerda, General Manager on Nov 29, 2023
Good afternoon Cynthia! Thank you for your kind words! I will be sure to pass them along to our crew. Who doesn't appreciate being recognized for doing a great job? Thank you again for sharing your experience!
It was an ok stay besides the bugs crawling the walls everything was good
Carrie
Stayed 2 nights in Nov 2023
Response from Susan Syswerda, General Manager on Nov 14, 2023
Good Morning, Could you please call me at your earliest convenience? I don't have any info to contact you. This assuredly is one of the items that I expect to hear about while you are still here? I would appreciate as many details as possible, we take these circumstances seriously.
10/10 Excellent
Beth
Nov 5, 2023
Beth
Stayed 1 night in Nov 2023
Response from Sincerely, Susan Syswerda, General Manager on Nov 29, 2023
Thank you so very much Beth!What a great compliment, I will gladly pass along your kind words to the gang!
Rooms and property were very clean. Staff was great!
Susan
Response from Susan Syswerda, General Manager on Dec 15, 2023
Good Afternoon Susan, I love your name. LOLIm glad you enjoyed your visit, and I hope that you have great Holidays, and that you get a chance to come see us again.
Response from Susan Syswerda, General Manager on Dec 15, 2023
I'm so glad to hear that you enjoyed your visit with us. Have wonderful Holidays! I hope you get a chance to come back to see us the next time that you're in the area. Please travel safely.
Liked that it was clean and quiet, good breakfast, too.
Jacqueline
Stayed 2 nights in Oct 2023
Response from Susan Syswerda, General Manager on Dec 15, 2023
Im so glad to hear that you enjoyed your visit!Come see us again, we would love to have you back!
8/10 Good
Jennifer
Traveled with family
Oct 17, 2023
Liked: Staff & service
Basic hotel
For the price of the hotel, you get what you get. The staff were amazing and super friendly. But, the hotel is run down and not as clean as I would have liked.
Jennifer
Stayed 1 night in Sep 2023
Response from Susan Syswerda, General Manager on Nov 29, 2023
Good afternoon Jennifer,I really appreciate you sharing your feedback about the condition of your room with me. We are working on getting things back to what our guests deserve, nothing but the best. I hope you will come back to see us again. Also, I appreciate you recognizing the staff for their part in how much you enjoyed your stay. They really do make the difference, We are blessed,
Just an over night stay. Super friendly staff. Great breakfast options. Clean but mold in corners of shower
Nancy
Stayed 1 night in Oct 2023
Response from Sincerely, Susan Syswerda, General Manager on Nov 29, 2023
Great afternoon Nancy and I am so glad to hear that you enjoyed your stay with us! Thank you for sharing your kind words, I will gladly pass them along :-)
10/10 Excellent
Laura
Oct 8, 2023
Liked: Staff & service
Laura
Stayed 1 night in Oct 2023
Response from Sincerely, Susan Syswerda, General Manager on Nov 29, 2023
Good afternoon Laura, Thank you so much for sharing your great rating about your most recent stay with us. Hopefully you will get a chance to come back and see us again soon. In the mean time, travel safely and enjoy your Christmas season.
Very friendly staff. Breakfast was great. Never disappointed in Comfort Inn.
Mike
Stayed 3 nights in Oct 2023
Response from Sincerely, Susan Syswerda, General Manager on Nov 29, 2023
Good afternoon Mike, Thank you so very much for taking your valuable time to complete our survey regarding your recent stay at Comfort Inn Whitehall. We really appreciate and value your feedback. Your compliments will gladly be shared with our team. It will certainly serve as encouragement. We are always striving to do better. We want to continuously improve quality of our customer service so that our guests will feel completely at home. Again, I appreciate your kind words, and I will gladly pass them along. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Susan Syswerda, General ManagerComfort Inn Whitehall
Response from Sincerely, Susan Syswerda, General Manager on Nov 29, 2023
Good afternoon Angela and Thank you so much for sharing your experience on your most recent visit! Hopefully you will get a chance to come see us again. Please travel safe and have a WONDERFUL Christmas season!
The woman that checked us in was super friendly and very professional. She went out of her way to let us know where we should park and what doors were closest to our room.
Our room was pretty outdated and the bed was not comfortable at all. There was a dirty wash cloth that was left hanging on the shower curtain rod from the previous people that stayed. Other than that it was clean. The TV kept glitching in and out.
Definitely expected more for over $250/night. Not sure that I would choose this hotel again.
It was all great! People at front desk were very friendly, helpful, professional and proactive. All of them! Thank you team, it was short stay but great. We will be back!
Manager at check in was very polite and helpful. Room was large and clean and comfortable. It took a while for the water in the bath to get hot but it finally did. Overall we were pleased.
Very close to michigan adventure. Even when busy with a ton of kids it was quiet after 10:00 pm. Would highly recommend if you want to have a short drive to the amusement park.
Breakfast Buffett was wonderful and staff was was very friendly. Location was convenient and close to Michigan Adventure. The room was hot and a/c was broken. The entire hotel was extremely warm, reception, breakfast area etc.