Convenient and clean, wish hot tub was hot.
Posted Sep 19, 2016 on Hotels
Convenient location, clean and comfortable room and friendly service. Breakfast was tasty and breakfast area was kept clean and well stocked. Hotel was quiet even in room nearest elevator. Closet door in room needs repair, and shower lever was very difficult to lift. Otherwise, room was nice. Biggest complaint of trip - hot tub was not hot at all. It was baby bath temperature, if that.
Comment from Hotel Management
Sep 26, 2016 by General Manager, Hotel Management
Thank you for taking the time to leave this detailed review! I am so happy to hear that you had a great experience with our staff. Each staff member works incredibly hard to ensure our guests needs are met and expectations are exceeded. We hope to see you again next time your travels bring you to Muskegon!