Ratings based on 202 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Southfield, United States of America

Nice hotel, close to shopping

Posted Nov 27, 2016
This hotel was very clean and is close to the shopping area of Muskegon. The hotel also provided a great hot breakfast (included with the reservation).
Comment from Hotel Management
Nov 30, 2016 by Keith Marr, Hotel Management
Thank you for taking the time to a review. I am pleased to hear that you found our location convenient. I am glad you had a chance to enjoy breakfast; I know a great breakfast always helps me get a jump start to my day! We hope to see you next time you are in the area, we will be sure to have a comfortable and clean room ready for you!
4 out of 5
by A verified traveler from Chicago, Stati Uniti d'America

customer visit

Posted Nov 16, 2016
Location convenient to customer I had to visit, fairly nice hotel, do not have restaurant in hotel and also walkway on the side of the road to walk to near by restaurant but pleasing place to stay
Comment from Hotel Management
Nov 24, 2016 by Keith Marr, Hotel Management
Dear Radomir, Thank you so very much for the kind words about our property here in Muskegon. We love to hear that our guests feel comfortable. We certainly understand what it is like to be away from home and really try to provide the amenities that you would get being at home. Hopefully, we will see you again in the future!
4 out of 5
by A verified traveler

Blah

Posted Oct 14, 2016
Nothing exciting here at Fairfield Muskegon. Average hotel. Staff were quiet not super friendly but not rude either. Room does not get a thorough cleaning after first night.
Comment from Hotel Management
Oct 17, 2016 by Assistant General Manager, Hotel Management
Thank you for taking the time to leave this feedback. I am so sorry that your stay was not as enjoyable as expected. I will be speaking to housekeeping about the issues you experienced during your first night stay, to ensure that is not an ongoing issue. We hope to see you next time you are in the area!
2 out of 5
by Kelvin from Detroit

Posted Aug 29, 2016 on Hotels
Really disappointed in the bathroom toilet wouldn't flush properly closet door wouldn't close properly receptacles on lamp wouldnt hold devices plugged into it
Comment from Hotel Management
Sep 26, 2016 by General Manager, Hotel Management
Thank you for taking the time to leave this feedback. I am so sorry that trip in was a little more difficult than you had expected. I will be speaking to maintenance about the issues you experienced with your toilet to ensure that is not an ongoing issue. We hope to see you next time you are in the area!
5 out of 5
by Deborah

Posted Aug 29, 2016 on Hotels
Comment from Hotel Management
Sep 2, 2016 by General Manager, Hotel Management
Thank you for the five start review!
5 out of 5
by Stephen from Indiana

Posted Aug 29, 2016 on Hotels
Quiet, comfortable. Very nice staff
Comment from Hotel Management
Sep 2, 2016 by General Manager, Hotel Management
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
4 out of 5
by A verified traveler

Posted Aug 5, 2016 on Hotels
Comment from Hotel Management
Aug 8, 2016 by General Manager, Hotel Management
Thank you for the four star review. We truly appreciate it!
4 out of 5
by A verified traveler

Grand Haven area

Posted Aug 1, 2016
Nice clean hotel convienently located, but a little pricey
Comment from Hotel Management
Aug 8, 2016 by General Manager, Hotel Management
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
4 out of 5
by Herman

Posted Jul 23, 2016 on Hotels
Comment from Hotel Management
Jul 26, 2016 by Kassy, Hotel Management
Thank you for your positive feedback. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner.
4 out of 5
by chris from Newport

Posted Jul 14, 2016 on Hotels
Nice room. A bit pricey but it was a summer weekend.
Comment from Hotel Management
Jul 21, 2016 by Kassy, Hotel Management
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.