Ratings based on 121 Verified Reviews

4.3 out of 5
89% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto, ont canada

Wonderful rception

Posted Oct 24, 2017
Pros: as abover
We met Ronnie at the reception desk. Very pleasant, informative, helpful suggesting, restaurant, sights to see and tram and bus information for our departure. Thank you so much. The room was gorgeous. Spacious, clean, lovely. Thanks again.
Comment from Hotel Management
Nov 6, 2017 by Ronnie, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ronnie
4 out of 5
by A verified traveler

Business Trip Hotel

Posted Oct 1, 2016 on Hotels
A brief but pleasant stay for business
4 out of 5
by Sophie

This traveler left a rating score only Posted Dec 22, 2015 on Hotels
4 out of 5
by A verified traveler

Quite basic but clean and comfortable

Posted Nov 25, 2015 on Hotels
Work trip, good hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Escondido

Close to City of Basel

Posted Oct 1, 2015
Pros: Close to public transportation. Free Day's pass of Basel's public transportation.
Professionally managed, large size comfortable rooms. Excellent value.
Comment from Hotel Management
Oct 11, 2015 by Swiss Quality Hotels , Hotel Management
Dear Gunter, thank you very much for filling out our questionnaire. It is of the utmost importance to receive feedback such as yours to show us that we deliver a professional service to every single guest who comes through our doors. Kind regards, Jean-Baptiste – Ass. manager – Hotel Baslertor***
4 out of 5
Recommended
for Everyone
by A verified traveler from Manchester, UK

Excellent hotel for touring northern Switzerland

Posted Sep 25, 2015
Pros: Good location. Clean and comfortable. Friendly, efficient staff. Secure car park
Cons: Air conditioning in the rooms
Location: Muttenz is an interesting town with good shops. Basel is only a short bus/tram/car ride away.
Used this hotel as a base from which to attend two, major, family birthday parties. It is ideally situated, being close to Basel and also close to the countryside and our relatives in Rickenbach. On arrival, the young receptionist could not have been more helpful and even gave us passes so that we could use the local Trams/Busses/Trains for free. We found the room to be spacious, very clean and comfortable. There is a car park and Gym on the premises and breakfast is served from the cafe on the ground floor, which also doubles as the cafe for the Co-op supermarket next door - also very convenient! If I had to pick a negative it would be the lack of air-con. Two nights of our stay were very warm and even with the windows open and the shutters back it was difficult to get the room to cool down.
Comment from Hotel Management
Oct 11, 2015 by Swiss Quality Hotels, Hotel Management
Dear Mike, we're very happy to read all the positive feedback you have regarding our hotel and our staff. We thank you very much for the compliment and hope to welcome you very soon again. Kind regards, Jean-Baptiste Cartier – Ass. manager – Hotel Baslertor***
4 out of 5
Recommended
for Couples
by K and A in der Schweiz

Excellent value for money

Posted Aug 12, 2015 on Orbitz
Travelled to Basel for a carnival. Excellent option to stay overnight + park a car. Close to Basel. Very functional. Would recommend for any traveller with a car.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location near family

Posted Apr 22, 2015
Really nice room, quite spacious even with a porta cot in the room. Room was very warm no facility to cool room down.
Comment from Hotel Management
May 20, 2015 by Swiss Quality Hotels, Hotel Management
Dear guest Referring to your stay at our ***Hotel Baslertor, we would like to thank you for taking the time to fill out our questionnaire. It is only possible for us to maintain our standards or even improve ourselves, if we get feedback from our guests. We are delighted to hear that you enjoyed your stay in our hotel. We're sorry to hear that it was too warm in your room. In Switzerland there are only a couple of very warm days so we deliberately chose against air conditioning for environmental reasons. However all our rooms are equipped with mobile fans and complimentary mineral water in the mini bars. However, we are glad to hear that you really liked the room you stayed in. We hope to be able to convince you once again of our hospitality soon. Kind regards Hotel Baslertor *** Jean-Baptiste Cartier - Assistant Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler from London

Very satisfactory

Posted Mar 26, 2015
Pros: Clean, pretty spacious, nice staff
Cons: Ironing boards for guests to borrow!
Location: It's not especially central but it's close enough by cab to pretty much anything.
Nice hotel, very friendly staff. Bed was good. Room was a decent size. Excellent shower pressure. Slightly annoying that there's only one ironing board in the hotel, which is a very small compact design and, bizarrely, bolted to the wall of the first floor corridor. The iron is a bit grimy from scale and has no water. You would have to bring a bottle with you to fill it up. You have to stand there badly ironing your shirts on this tiny ironing board in the corridor. However... if you don't need to do any ironing, this is a pretty good hotel. Breakfast was pretty nondescript but there are more interesting cafes relatively nearby.
Comment from Hotel Management
Jul 16, 2015 by Swiss Quality Hotels, Hotel Management
Dear Pete, many thanks for your stay at our hotel and your kind and positive feedback. We are happy to hear that you enjoyed most of your stay with us. Regarding the ironing board, we're sorry that you had to go through so much trouble to iron your shirts. We have irons and ironing boards that we do lend to our guests during their stay. Another option is the close-by Laundromat, for which we offer the service of bringing and collecting your freshly ironed shirts from. Make sure to ask our friendly staff next time, they will be more than happy to help you out. We hope to welcome you soon again. Kind regards, Jean-Baptiste Cartier – Ass. Manager – Hotel Baslertor ***
5 out of 5
by A verified traveler

Good hotel

Posted Mar 1, 2015 on Hotels
Everything really nice and comfortable as you would expect. Very good service from the hotel staff!! The location is not very near the city, but you can walk to the S-bahn in 10 minutes and then it is one stop to the main station. The breakfast was ok, the room very spacious and hotel internet was usable. All in all I would stay in this hotel again.
Comment from Hotel Management
Sep 19, 2015 by Swiss Quality Hotel, Hotel Management
Dear guest, thank you for taking the time to fill out our questionnaire. We're glad to hear that you enjoyed your stay with us in Muttenz. We're pleased to hear that you would choose our hotel again and look forward to welcoming you again soon! Kind regards to Eire, Jean-Baptiste Cartier - Hotel Baslertor