This was an amazing property. I've never seen staff that are so friendly and accommodating to their guests. They know all of their guests by name and even most of the room numbers they are staying in. It was really impressive. They coordinated our pick up from the Port to the hotel (for free) and gave us a ride to the airport when we left (for free)
The property is amazing. Excellent views of the water and hills. The room was fantastic and well kept, with spacious bathrooms and comfortable beds.
Beware ahead of time, although everything is nice here, it is very expensive. And if you are going to eat at the Restaurant for the Lunch / Dinner, it is quite expensive. Very good and very tasty, but very expensive for the amount you get. i.e. The quantity of the food is not nearly as much as you would expect when ordering something similar in North America. (Appys - Scallops - You get 3 scallops for 20 Euros. Shrimp - You get 3 shrimp for 20 Euros. Ravioli - You get 5 raviolis in total. Just something to be aware of, but they were all fantastic dishes with flavorful notes. I went down the hill to the market and loaded my own fridge with beer in the room to save a little money on drinking during the day.
Also be prepared to take a cab to Little Venice, the walking distance to many things from this resort is quite far.
Overall, I was incredibly impressed with this hotel. I would easily love to stay there again and can't stress how great the staff were. They were truly unbelievable.