Best guest service, above and beyond.
Posted Aug 27, 2016 on Hotels
The guest service was above and beyond during and even after our stay. We were only here for one night and the guy at the front desk made us feel extra welcome. The day of check out we were going to an Airbnb where we really had no idea where it was, he called the owner for us and arranged for the nice gentleman who serves the breakfast to help us carry our bags to our apartment and show us where the bus stop was so we could head to the beach. The next day we went back to the hotel as we had transit that was going to meet us there, since they knew of the hotel, and the gentleman at the front desk again went above and beyond and offered us beach towels for the day to take with us and bring back when we had a chance. The hotel was nice and quiet and clean, but the staff is what made it extra special. Wish we had gotten the two gentleman a names, but they know who they are.
Comment from Hotel Management
Sep 22, 2016 by General Manager, Hotel Management
Thank you for everything .It was a real pleasure to make your stay as comfortable as possible .Have a great Autumn