Beach/ocean view

Reviews of Greco Philia Hotel Boutique

5 out of 5
Greco Philia Hotel Boutique
Elia Beach, Mykonos, Mykonos Island

Reviews

9.2

Wonderful

Rating 10 - Excellent. 48 out of 63 reviews" "
Rating 8 - Good. 6 out of 63 reviews" "
Rating 6 - Okay. 5 out of 63 reviews" "
Rating 4 - Poor. 2 out of 63 reviews" "
Rating 2 - Terrible. 2 out of 63 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hoi Sin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning boutique hotel with amazing views. We had a junior suite with a seaview. The room was beautiful and we had a big balcony with amazing views of the bay. The staff were very helpful and they made us feel welcome and special. We received a beautiful fruit basket & cake upon arrival which was delivered to our room. The fridge was fully stocked with lots of bottles of water. The room included a robe, slippers, nice toiletries & a good hairdryer. The room was bright & spacious with lots of mirrors. We could see the bay and sunset from our bed. The breakfast was outstanding. The dining area looks out onto the beautiful pool and has amazing views across the bay. The pool and spa were beautiful. We would highly recommend the spa treatments also. The hotel is situated up a extremely steep hillside which is difficult to walk up but as it’s higher up the views are amazing. It’s only a short walk to the beach (just takes a little longer as it’s so steep-approx. 20min walking slowly). We could have done with a few more lights in the bedroom and a few more sockets but these are just minor comments. To sum it up, this is the best hotel we’ve stayed in. Wish we had stayed a lot longer! Beautiful hotel, amazing staff & stunning views! Wish we were still there!
Stayed 1 night in Sep 2022
Response from Jordan on Sep 18, 2022
Thank you for reviewing your recent stay in our Smy Mykonos. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Smy Mykonos Team

10/10 Excellent

Ralph Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Say Mykonos for my first time vacationing in Mykonos. I am really happy that I chose this hotel. Pros: 1. The staff - they went above and beyond in making my stay enjoyable. For future guests at the hotel - please tip them and be kind! 2. Location - VIEWS from the hotel by the pool is amazing. 3. Peace and quiet after a busy day in town or the beach. 4. Clean room!!! 5. Massage from their spa was amazing. 6. THE STAFF!!!!!! Cons 1. The wind - But Mykonos is also known as the windy island.
Stayed 10 nights in May 2022
Response from Jordan on Jun 18, 2022
We greatly appreciate the time you spent to review your recent experience in our , at Smy Mykonos Suites & Villas we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile. Smy Mykonos Suites & Villas Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Views!
The hotel had one of the most amazing views of any hotel I have ever stayed at. The free breakfast was delicious and the staff was very friendly. I would highly recommend this hotel to anyone.
Stayed 2 nights in Sep 2021

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! It was my second time
Stayed 6 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Exceptional
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views of the beach were beautiful. The staff very helpful.
Stayed 7 nights in Jul 2021

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Mykonos
All was perfect: location, view, service, proximity to the beach. Cherry on the top the Tiki restaurant with beach access
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There were really no services of any kind. The location was too far from the main city. The room was rather small. There was no sort of complimentary or readily available transport besides to make it up and down by car to your rooms as the hill is too step to walk. Overall a 7/10
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
no welcome to spa, stayed in a room without a view
Stayed 4 nights in Sep 2018

2/10 Terrible

RM, Miami

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was a nightmare. It had salty water for shower. We had to take our showers with salty, ocean water. It was sticky, uncomfortable and so dishonest from their staff to tell customers that this was a problem in the island. After 2 nights, we went to another hotel and the water was normal and fine to shower. It made s huge difference on pior trip. The room jacuzzi was green and salty water.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Odysseas on Sep 11, 2018
Thank you for the positive rating. KInd Regards, Greco Philia Team

10/10 Excellent

Matthew

Great spot for honeymooners!
We stayed at the Greco Philia for our honeymoon. Staying here in Elia, you're a bit removed from Mykonos Town, and it's not an easy island to navigate. If you're looking to come to Mykonos for the party scene, this is not the place for you. However, if you want a romantic and relaxing experience, this place is great. The staff is incredibly friendly and attentive to our needs, and the views provide the best sunsets!
Stayed 3 nights in Aug 2018
Response from Odysseas on Sep 4, 2018
Dear Matthew, It is a true pleasure to read your kind review on Hotels.com. We are delighted to hear that our accommodations and staff services made your stay pleasant. Moreover, we are very to hear that you enjoyed the best sunsets! Thanks once again for your review and for spreading the word. Take care! Kind Regards, Greco Philia Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and quiet. Breathtaking view. The Breakfast was amazing however our dinner took forever to come out. The downfall was that The staff didn’t seem to attentive and helpful during dinner. They helped us rent an ATV but the ATV end up breaking down on us as we were driving uphill back to the hotel.
Stayed 2 nights in Aug 2018
Response from Odysseas on Aug 20, 2018
Dear Guest, Thank you for taking the time to review your stay with us. We are pleased to hear that you found our hotel to be clean and quiet with breathtaking view. Moreover we are delighted to hear that you enjoyed your brekafast which you found to be amazing. However, we are sorry to hear that the dinner was delayed. Please accept our sincere apologies for the disappointment caused. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you encountered. Regarding the ATV we are very sorry to hear that it broke down and we hope you informed the Reception to send a shuttle to pick you up. We appreciate your feedback as it helps monitor the service we provide. Please be assured that the points you raised have been addressed and taken on board by management for quality and training purposes within the team. Thank you once again for your candid feeback. We only hope to have the opportunity to serve you again in the future, when we promise to go above and beyond in our efforts of delivering you with an exceptional experience. Kind Regards, Greco Philia Team

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greco Philia
The stay was amazing the rooms were great and the service was exceptional
Stayed 3 nights in Aug 2018
Response from Odysseas on Aug 13, 2018
Dear Mr Jason, We are glad to hear that we lived up to your expectations. Your kind words are appreciated. Thank you for spreading the word. We hope to see you again next year. Take care! Greco Philia Team Mykonos

10/10 Excellent

macarena, miami

Liked: Cleanliness, staff & service, room comfort
People that work at this hotel will do anything to make you happy. They will go above and beyond. Great boutique hotel, i highly recommend it.
Stayed 3 nights in Jul 2018
Response from Odysseas on Jul 17, 2018
Dear Macarena, Thank you for your kind comments. We genuinely appreciate your kind words regarding our staff and we will pass your compliments along to them. Thank you again for your review and we look forward to having you back again soon! Kind Regards, GrecoPhilia Team Mykonos

8/10 Good

amalina, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful View of Aegean Sea!
Beautiful view of the water, staff very accommodating, room was clean, and the bed was extremely comfy!
Stayed 4 nights in Sep 2017

2/10 Terrible

Bob, Manchester

Disliked: Staff & service, property conditions & facilities
Staff are very Rude. Location Bad
The staff have no experience in customer service. Christos was nothing but rude from when we arrived and had no intrest in guest relations
Stayed 3 nights in Sep 2017

4/10 Poor

Alex, London

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Impossible to even walk to reception
Hotel is on a long steep hill and rooms are far from reception so you need to call the hotel to pick you up to even go to reception. Location is also an issue as a car or taxi is needed to go anywhere
Stayed 3 nights in Sep 2017

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2017

10/10 Excellent

CI, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel overseeing the beach
Great hotel with a espectacular view of Elia Beach. A little far from town but worth it. It's way up on the mountain so you better have a car.
Stayed 3 nights in Aug 2017

10/10 Excellent

niki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous!!
Gorgeous hotel with attention to detail. Excellent service, gorgeous views. Wonderful massage.
Stayed 1 night in Jun 2017

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, wonderful friendly helpful staff... I felt so welcome.

10/10 Excellent

Radtini, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was absolutely amazing. Small boutique hotel with fantastic views. Staff were amazing and attentive, they go that extra mile to make you feel like you're at home. I would definitely recommend it and I will definitely be going back without a doubt !
View from the bar
View from my balcony

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Excellent & friendly staff.
Very quick to respond to complaints. Friendly folks. While we enjoyed the stay, wouldn't go there again, nor recommend this particular villa to anyone else. Another one might be okay. We had the Raphael Villa. Kinda meh, especially for the price. Very difficult to walk to the pool area; we ended up driving over to the pool, which was not ideal. We left with the feeling of being nickeled and dimed for every little thing they could think of. Wine glasses & coffee cups were not washed properly and had to go fetch bath gel from the bathroom to clean them a couple of times.

10/10 Excellent

Balvina, Glendale, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for relaxation
The service was incredible, the staff was really professional and welcoming. Everything was clean, and very original. As we checked in a plate of cold fruit and a cake was taken up to our room. As we ordered breakfast the next day, they offered to take it to our balcony in our room. The breakfast was perfect, and tasty.

10/10 Excellent

Michelle, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OMG - the staff and location were amazing
Well we arrived in inclement weather but who cared - we were met by our driver who was polite and friendly but professional and all the other staff at Greco Philia ( Love Geece!) were exactly the same . End of season and upgraded which meant extra living space - Thankyou but views and locAtion amazing wherever you stay in sure! If you want attention or service you get it - if you require privacy - that's fine too !! VFM actually very good compared to rest of island when we took car hire - will definitely return ! Thank you everyone x
View from Miro
Pool area - panoramic
Sunset late sept
Tranquil

10/10 Excellent

Mateusz, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing vacations
What a lovely hotel! Beautiful scenery, amazing, funny and helpful staff, true personal approach to customer. Loved it and will go back!

10/10 Excellent

Jonny, Suffolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic stay
we were looking for somewhere to get away and simply relax. it was perfect. the staff were perfect. highly recommend, and hope to return one day.

10/10 Excellent

Evdokia I, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking views with a fantastic team and great
Superb location, on a high elevation overlooking Elia beach and offering breathtaking panoramic views! It is located about 25 minutes out of the main town (Chora) and would recommend hiring a car for convenience & cost effectiveness. The hotel is located very high up but one gets used to the drive & walk up. Free transfers are offered to and from Elia beach as well as to and from the airport. Alexandros and his team are very dedicated in providing excellent service and ensuring the most pleasant stay for their guests. Breakfast choices are numerous with fresh fruit, freshly baked breads and pastries, fresh orange juice and more. The rooms and very comfortable with lovely views! A true boutique hotel that offers a relaxing, peaceful and hospitable getaway.

10/10 Excellent

Jack, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Greco Philia
Incredible. Beautiful hotel and amazing staff; very helpful and professional but they created a very relaxed and friendly environment.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is amazing but it is far from the center of the city

6/10 Okay

Mike

Liked: Cleanliness, staff & service
Family trip
I think the hotel is over priced comparing to the other hotels, and the hotel was very small so you can not stay the hole day on the hotel. By the way the hotel has no left so if your room in the top of the mountain you have to use the stairs.

10/10 Excellent

RICHARD H, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well taken care of
This was near last minute booking as I traveled around Greece. From the moment I booked the room the staff was outstanding offering to pick me up from the ferry and they offered me a driver and dinner when there was a delay in getting me into my room. Absolutely professional staff, room was great compared with others I stayed in while in Greece, spectacular view.

10/10 Excellent

fliss & charlie, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent
Greco Philia is stunning. Everything about this hotel was wonderful.the view, the location. Nothing was too much trouble for the staff who were so lovely and friendly. We are already planning our next visit back and cannot wait

10/10 Excellent

Keith, Lincolnshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the best
This is an amazing, family run, exclusive boutique hotel. The Standard is very high, the cleanliness is exceptional and the staff couldn't be more helpful. I would definitely recommend it and we will certainly be making a return visit

10/10 Excellent

Rads, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel we have stayed at!
My husband and I stayed at Greco Philia for a week. We were celebrating our 25th Wedding Anniversary. We wanted to stay somewhere special and we certainly found it! The staff were warm and friendly and nothing was too much trouble and thank them all for making our stay so enjoyable. The breakfast each morining was something to look forward and the evening meals were also of a very high standard. As a rule we don't normally go back to the same place twice but for Greco Philia we look forward to returning again soon. Andrew & Jeanine

10/10 Excellent

Jenzreview, Athens, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded Expectations in Boutique Hotel
We can't say enough about this hotel! If you're considering it, book it now. Here's our story: We were fortunate upon our arrival to find that our room had been upgraded to a junior suite from a superior suite, but after staying in the hotel, we know that we would have loved our room regardless. The driver from the hotel met us at the port where our ferry landed. He was amazing, provided us with water and a quick history and cultural lesson. The drive was beautiful as is most of Mykonos. When we arrived at the hotel in about 15 minutes, the reception staff also provided exceptional service. Following the check-in, the staff walked us to the room and showed us the amenities on the property such as a beautiful pool area along with a world-class restaurant and bar. When we walked into the room, we were blown away by the decor reflective of the owner's outstanding style. We were also shown the mini-bar which was stocked constantly with water, wine, soda, beer, etc. And it was included in the price. We moved out to our porch which had a two-person secluded hot tub overlooking the sea. A few minutes after the receptionist left, a welcome cake and some fruit were brought to our room by the outstanding bar and restaurant staff who we got to know during our stay. We ate gourmet breakfast and dinner at the hotel twice. The Greek-influenced food is melded with a unique style. Best hotel ever!

10/10 Excellent

Marcella, philadelphia, pa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort and great staff
We stayed at Greco Philia for 2 nights during our honeymoon. We got one of the smaller suites (Haring) but it was still luxurious. My husband and I both agree that their breakfast menu was the best among all of our hotels and we stayed in about 4 different places. Eggs Benedict, French toast, cappuccino and bread baskets....superb! The location on Elia beach is pretty far Mykonos town where during the end of the may, is where most of the people were partying. I would definitely suggest renting a car if you want to visit the other beaches or have dinner in town. Also, this cannot be helped but the location is in a very windy spot, too cold to use the pool while we were there.

10/10 Excellent

xlon, london UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic small hotel
Wonderful location, staff are fantastic and made our stay worth it. The hotel is beautiful, more like a luxury b&b than a hotel, personalised service.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow is all I have to say....

10/10 Excellent

Dorit, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel ever
Thanks for the great time we spent at the hotel. It was amazing vacation. All the parts together (amazing location, amazing team, cleaningness, perfect room, tasty food) made it so special. Keep going!
Response from Alexndros on Dec 19, 2015
Dear Dorit, Thank you for your message. Your feedback is essential for us! Warm regards from all Greco Philia team !

10/10 Excellent

Danny Scheffelaar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prachtige rustige accommodatie waar je heerlijk tot rust kan komen en een prima service word geboden met een adembenemend uitzicht
Stayed 7 nights in May 2023
Response from Jordan on May 21, 2023
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests. We appreciate your kind kind comments for the views, the staff and the uniqueness of the hotel. We hope to see you again soon.Smy Mykonos Team

6/10 Okay

ERIC

Liked: Cleanliness
Disliked: Room comfort
This is not a 5 star hotel. The hotel super old
Stayed 3 nights in Aug 2022
Response from Jordan on Aug 30, 2022
Thank you for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Smy Mykonos Team

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive for what it is
It is a very nice hotel but overexpensive for what it is. This applies to Mykonos overall so the hitel is not the exception. The transfer from the hotel is also outrageous expensive 50eur for 10km.... It has a nice view over the bay. Beach is nice but mostly private. I was there end of May... nobody beside me in the hitel. It may be more living in other periods... It is tom of the hill so was really windy when I was in. Other parts of the bay are more protected.
Stayed 3 nights in May 2022
Response from jordan on Jun 18, 2022
Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Mykonos is in general an expensive island. Smy Mykonos Suites & Villas is located in Elia beach, one of the most private beaches on the island , thus the tranquility and the silent atmosphere. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Smy Mykonos Suites & Villas Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Das Hotel ist wunderschön,sauber,modern...Personal sehr aufmerksam,hilfsbereit...Was mich aber sehr gestört hat ; Transfer war nicht inkl. Das finde ich kleinig...../vor allem bei den Preisen.../Sonst kann ich nur weiterempfehlen...Ich freue mich jetzt schon auf den nächsten Urlaub HIER.Vielen Dank...
Stayed 6 nights in May 2019

4/10 Poor

Sabine, Wien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
für den Preis mehr erwartet
Leider passen die Bilder nicht zum Ist-Zustand dieses Hotels. Angefangen vom nicht 5-Sterne-adäquaten Servicepersonal bis hin zu schmuddeligen Zimmern gibt es eine lange Liste von enttäuschenden Details rund um das Hotel. Auf den Bettmatratzen lag man wie in einem Senkloch, aus dem man nur schwer wieder raus kam. Die Böden werden nicht ausreichend gereinigt. Das Servicepersonal (zB. beim Frühstück) geht nicht proaktiv auf Gäste zu, man muss immer hinterher laufen. Alles in allem habe ich mir bei 5 Sternen was ganz anderes vorgestellt. Meine Erwartungen konnten nicht erfüllt werden.
Stayed 6 nights in Sep 2018
Response from Odysseas on Sep 26, 2018
Dear Sabine, Many thanks for your review of your recent stay at the hotel. We strive to delight our customers by anticipating and exceeding their expectations. We are sorry to learn that you were not satisfied with various aspects of your stay and must personally offer our apologies for any disappointment caused. However, if you have felt that the room was not cleaned up to your expectations or the staff restaurant was not proactive as you say, we hope you shared your concerns with the team or the Reception whilst you were staying with us to immediately solve any issue. That is why we always suggest our Guests to immediately share any concerns with the team. Regarding your comment about the hotel's condition, our scores in every page on the internet and the numerous great reviews of our guests present a very good proof of the above. Nonetheless, we know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We only hope to have the opportunity to serve you again in the future, when we promise to go above and beyond in our efforts of delivering you with an exceptional experience. Kind Regards, Greco Philia Team

10/10 Excellent

Delle, Innsbruck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisches Hotel und unglaublicher Lage
Das Greco Philia machte die Woche auf Mykonos zum Hochgenuss. Unglaublich zuvorkommendes, freundliches Personal, das sich wirklich um alles kümmert, und das 24/7. Liebevoll gepflegt und super sauber. Der Blick fürs Detail bezaubert. Das (servierte) Frühstück - einfach köstlich. Auch nicht ganz unwichtig: Sensationeller Wasserdruck in den Duschen. Und - zuguterletzt - rasend schnelles, natürlich kostenloses WLAN. Diese Traumhütte ist wahrlich jeden Cent wert!
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TopHotel, sehr schön gelegen mit einer Mega Aussicht
Stayed 7 nights in Aug 2018
Response from Odysseas on Sep 11, 2018
Thank you for the positive rating and for spreading the word. We are happy that we lived up to your expectations. KInd Regards, Greco Philia Team

6/10 Okay

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not worth
Not a 5 star service and overpriced
Stayed 10 nights in Aug 2018
Response from Odysseas on Aug 29, 2018
Dear Olivier, Thank you for your review. We were sorry to learn that you were not entirely satisfied with your stay in our hotel, but it would have been much appreciated and helpful if you had shared it with our Management while in the hotel. We always suggest our Guests to immediately share any concerns with the team whilst they were staying with us in order to immediately resolve any issues. Our staff remain as always at your disposal for any assistance you may require. We very much hope that despite the issues reported you were still able to enjoy your holiday and that you would choose to visit Mykonos again in the future. Kind regards, Greco Philia Team