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Reviews of Rocabella Mykonos Hotel

5 out of 5
Rocabella Mykonos Hotel
Agios Stefanos, Mykonos, Mykonos Island

Reviews

9.4

Exceptional

Rating 10 - Excellent. 257 out of 331 reviews" "
Rating 8 - Good. 53 out of 331 reviews" "
Rating 6 - Okay. 13 out of 331 reviews" "
Rating 4 - Poor. 3 out of 331 reviews" "
Rating 2 - Terrible. 5 out of 331 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and view from the hotel is amazing
Stayed 3 nights in Apr 2024

10/10 Excellent

Don

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, beautiful rooms and views!
Stayed 1 night in Oct 2023
Response from Hotel Operations Manager on Oct 12, 2023
Thank you for the 5-star review Don!We are thrilled your time with us was so amazing!We endeavor to go above and beyond to ensure that our friends have a memorable experience!We look forward to hosting you again!Enjoy your day!BestMario Silaidopoulos

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Hotel Operations Manager on Sep 13, 2023
Thank you for the 5-star review Mark!We are thrilled your time with us was so amazing!We endeavor to go above and beyond to ensure that our friends have a memorable experience!We look forward to hosting you again!Enjoy your day!BestMario Silaidopoulos

10/10 Excellent

Yasmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Great staff! Would stay again!
Stayed 3 nights in Jul 2023
Response from Hotel Operations Manager on Aug 1, 2023
Thank you for the 5-star review Yasmin!We are thrilled your time with us was so amazing!We endeavor to go above and beyond to ensure that our friends have a memorable experience!We look forward to hosting you again!Enjoy your day!BestMario Silaidopoulos

10/10 Excellent

alyssa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Rocabella hotel for our honeymoon and it was a GREAT experience. The front desk was so helpful. They helped us with dinner reservations and helped us with setting up a buggy for transportation around the island. The main pool was so comfy and beautiful. Very clean and felt very safe here. Thank you so much for our amazing stay!
Stayed 3 nights in Jul 2023
Response from Hotel Operations Manager on Jul 24, 2023
Thank you for the 5-star review Alyssa!We are thrilled your time with us was so amazing!We endeavor to go above and beyond to ensure that our friends have a memorable experience.It's not surprising that our staff took such a good care of you, they are valuable members of our team!We can't wait to hosting you again!Enjoy your day!BestMario Silaidopoulos

10/10 Excellent

daniel

Stayed 2 nights in Jul 2023
Response from Hotel Operations Manager on Jul 23, 2023
Thank you for the excellent review Daniel!We can't wait to hosting you again.Enjoy your day!BestMario Silaidopoulos

10/10 Excellent

Andrea

Stayed 2 nights in Jun 2023
Response from Hotel Operations Manager on Jul 18, 2023
Thank you for the 5-star review Andrea!We endeavor to go above and beyond to ensure that our friends have a memorable experience.We can't wait to hosting you again!Enjoy your day!BestMario Silaidopoulos

10/10 Excellent

Dorothee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Rocabella Mykonos was great! The property is beautiful, lots of attention to detail. Even though they were working on the garage gate they made every effort for it to be quick and as little noise as possible. Staff were all great and attentive. Pool area lovely. We also got a nice room with a private pool which was a great surprise :) the food is very good... And we slept super well! Great quality linen. And lovely touch giving the little gift at turn down. We also got a bottle of wine as i am Gold Expedia member. The little things they have to work on that would make the experience perfect: we found for the price pe night we should have a bottle of water free daily and refills of coffee and tea bags also in the room. And lastly, i had little bottles of cream and conditioner in the room and when i asked if I could have the shampoo (won't lie love the Apitiva products and wanted to bring them home with me where I don't find them) i was told they don't put small bottles into the bathrooms and if i wanted any of those products I had to pay. So the only thing I found really strange and in the end gave up and left the products.
Stayed 2 nights in May 2023
Response from Rocabella Mykonos Team on Jun 2, 2023
Thank you for your excellent review.It was our pleasure having you with us and we cannot wait to welcoming you back

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded our expectations. My husband and I came for our honeymoon and they went above and beyond to make sure we had a great time in Mykonos. Breakfast was included and the food was amazing. We had the yogurt with fruits and honey, oats, omelette, kayanas, boiled egg, and espresso (favorite was the kayanas). The receptionist assisted us with getting in contact with a rental company. The rental company came to the hotel to drop off the car and also accommodated us so we can drop off the car in the port on the day of departure. The service in this hotel is exceptional and let me tell you how people ran to us to take our luggage. During the day you can enjoy in the daybeds overlooking the ocean. We went during the end of May so the water was very cold (many people still got in). The room was clean, spacious and we received complimentary water bottles.
Stayed 3 nights in May 2023
Response from Rocabella Mykonos Team on May 26, 2023
Thank you so much for your kind review.It was our pleasure having you with us and we cannot wait to welcoming you back

10/10 Excellent

Dr. Salim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a WOW ! property. Just what we were looking for. The best part was our room!! We would get up in the morning n see water from bed that was awesome. The staff were so so amazing and friendly. They were very helpful & treated us so nice. We met the owner Roy and she is a fantastic person. I will definitely go back there again. We highly recommend this place to everyone. Thank you all Rockabella Staff.
Stayed 3 nights in Apr 2023
Response from Rocabella Mykonos Team on May 26, 2023
We cannot thank you enough for your excellent review.It was our pleasure having you with us and we cannot wait to welcoming you back

2/10 Terrible

Tarik

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The first night we arrived at the Rocabella hotel in Mykonos was probably the worst out of our stay. We were greeted by a rude receptionist (Evans), who sat us down in the restaurant for a welcoming drink, which was yellow coloured water. After around 10 minutes of waiting, I got up to see what was happening with our check in process and was told to go and sit back down and wait a little longer. Finally, 10 minutes later we were then escorted to our room by the same rude receptionist. The very same rude receptionist (Evans) was very insulting and eventually caused a bit of an argument where we told him repetitivily to stop being rude and leave us alone in our room, he then left slamming the room door. Throughout the first night stay, there was a loud banging sound coming from outside of the room, it was extremely loud. I got up to investigate and found that a door outside near the room was faulty, and kept opening and slamming shut because of the wind. I had to use a plank of wood that I found to wedge it open, so the wind wouldn’t keep slamming it shut. Finally, 3am I managed to get to sleep! All in all, the hotel is on a beautiful island with beautiful views, we will definitely come back as long as Evans doesn’t work there anymore. All that Rocabella needs is a shift in its staff. The breakfast staff including the hotel driver are what made my time at the Rocabella hotel bareable.
Response from Hotel Operations Manager on Jun 21, 2023
Dear Tarik,thank you for sharing your feedback with us.However, we are saddened to hear your comments about our hospitality and service. We are known for our attentive and friendly staff, who treats our friends with respect and kindness.We are truly sorry that you felt differently, and therefore, we want to apologize. A brand new team and our famous welcome drinks with the new recipe its a reason enough to give us a fair second chance to hosting you and feel that the other guests felt.A home far away from home. Enjoy your day!BestMario Silaidopoulos

10/10 Excellent

Ana Belem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pretty hotel!
This is a small and very pretty hotel! It has amazing decor and staff were very helpful and friendly, we were on the last days before the hotel closed for the season and they even let us checked out 2 hours later. It is located 10 min from the airport aprox and about 6min from the ferry port. Definitely recommended!
Stayed 2 nights in Oct 2022

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful and clean loved the pool breakfast and convenient transportation will definitely stay here again
Stayed 3 nights in Sep 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Mykonos Retreat
Had an amazing time at this lovely hotel, I feel like what set this place apart was the customer service and the great attitudes of all of the staff. We arrived and were upgraded to a suite, they arranged our car rental as well. Food was fantastic, room was clean. Overall just a very nice stay.
Stayed 2 nights in Sep 2022

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best property in mykonos for the money, great location by the port and amazing rooms/ hotel
Stayed 2 nights in Aug 2022

8/10 Good

Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Laura

Stayed 5 nights in Aug 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Highlight Of Our Vacation in Greece
The Rocabella Mykonos Hotel is special because of the incredible team that runs it. The property is equally gorgeous with a panoramic view and our room was so comfortable and perfect. We stayed in Santorini and Athens after our stay here and honestly nothing compared to our experience here. We were lucky enough to meet Julia, Nico the Office Manager and Nico at the bar, the twin drivers - Stavros and Nico, Athena at the restaurant and the lovely women who looked after our room. This hotel deserves all of the fabulous reviews that it has received. It was hard to leave as we felt we were saying goodbye to family. We felt lucky to have stayed at the Rocabella Mykonos Hotel and it will be our first stop when we return to Mykonos.
Stayed 3 nights in Aug 2022

10/10 Excellent

Rawan

Traveled with group
Liked: Staff & service, property conditions & facilities
Good. Nice people nice view good hotel.
Stayed 4 nights in Jul 2022

10/10 Excellent

Jenika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all very nice, the food, and drinks were excellent
Stayed 3 nights in Jun 2022

8/10 Good

John-Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunningly beautiful location and property. Easy access to downtown Chora, but at serene distance
Stayed 8 nights in Sep 2021

10/10 Excellent

Nanci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you cant decide - THIS HOTEL is your answer!!
Amazing property - the employees are so friendly and helpful - especially ATHENA!! This hotel is quiet, beautiful, romantic, classy, and unique. It really captures the "greek islands" feeling and has a view like no other, an awesome pool, THE BREAKFAST IS AMAZING, and even the driver to town is so kind and friendly. I highly recommend this hotel - not one thing to complain about. We booked during covid and purposely chose a place with a pool, a personal jacuzzi, a restaurant,and a spa, - just in case the town was too crowded or not open etc. This hotel has it all! Athena was so helpful with restaurant recommendations and reservations, beach suggestions, and even just fun chats about Greek culture. The Breakfast was one of the best ever - the yogurt and fresh food and made to order meals - wow was first class!! You will not be disappointed in anything about this hotel - its worth every penny! (oh and I should share that we live in Hawaii and are very picky about hotels - we have beautiful hotels here - very high standards - the Rocabella is definitely one of the most unique and beautiful hotels. I would recommend!
Stayed 3 nights in Jul 2021

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! This place is just beyond outstanding. From the personalized service to the excellent communication, this resort is just a level above. Lets skip the fact that they upgraded our room on arrival to the honeymoon suite, the staff at Roccabelle was so kind, eager to please, and welcoming that i seriously considered extending our vacation, just to hang out a little longer. I can't say enough about this place. If youve read this review, just book it and get ready to be impressed.
Stayed 2 nights in Sep 2021

2/10 Terrible

Shire

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great looking, but horrible service and overpriced
Completely overpriced. The hotel looks great, clean, comfy and the staff were all nice. However the staff seemed to have no training in service management and the service was slow, tardy and all in all horrible. Seems to start at the top as we made comments to management, but did not improve anything other than more “attention”. Some examples; we had to wait 45 minutes for drinks, food in the same order would come at completely different times (1. One of two Drinks, 2. One of two dishes, 3. The second drink would arrive when the first dish was already finished by one of us, then finally 4. The second drink would arrive - this was not a one off). Room service took 1,5 hours(!) after several calls to ask what was going on, and keep in mind; there’s only 30-40 ppl there at full capacity.. the hotel is fairly remote and taxis are hard to come by as per Mykonos. The driver of the hotel is however SUPER friendly and gets a massive shout out! The hotel does look better in pictures (especially from the pool, as there is a road directly in front of the “infinity pool”). The breakfast was good but not great. Spa and massage was very good but of course pricey (as to be expected in Mykonos). There are several other options in Mykonos - especially in the price range they have the audacity to operate in, and will definitely not be coming back to this one. Even more disappointed as we have visited the sister hotel in Santorini - which by the way is amazing.
Stayed 4 nights in Aug 2021

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Honeymoon
The hotel was beautiful! The staff were friendly and assisted out every weds. The rooms were a little small but manageable. The hot tub outside our room was perfect for our honeymoon. Once again beautiful property which is 15min drive from town and the staff was amazing!!!
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They sent us a text prior to our arrival to arrange for transport. The driver was there and waiting. Upon our arrival to the hotel,we were pleasantly greated and offered a delicious beverage as they were preparing our room and checking us in. The hotel is simply beautiful. It is very clean and the staff is very accomodating.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. We got the room with a hot tub and view. The staff was so friendly it was almost creepy. They really take care of you. You are located about a mile from old town Mykonos. There is a beach, market, and scooter/ATV/car rental (they will pick you up), about 700 meters down the road. The walk to the beach/market is sketchy bc you are on the main narrow road. Overall this place was pretty awesome. Their "continental" breakfast wasn't that good. I think they want you to pay for their overpriced breakfast. Unless you have a vehicle or want to walk to the market for some food is up to you. The market does have a deli. If you want to pay extra for a hotel near a crowded beach where you have to pay 50 euro for a cabana is travelers choice. I would probably stay here again.
Stayed 2 nights in Jun 2021

6/10 Okay

Rob

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stunning place, service average.
The hotel is an amazing place, with excellent rooms and facilities such as the pool such a dream. Everything was very clean and would recommend the rooms to anyone. The service was very poor, especially at breakfast, it was hard work trying to get the right order across to the staff. The choice of food was very limited for breakfast and lunch. It sounds picky, but there wasnt even a choice of french fries or pizza (which you need after a hard night). The location is a little away from the town so can expensive using the taxis. Overall its a lovely place but the service and food wasnt great for us.
Stayed 9 nights in Jun 2021

10/10 Excellent

Bar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2021

2/10 Terrible

Jai

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful modern hotel
This is a truly gorgeous-looking hotel. The pool, restaurant, and bar area is an Instagrammer's dream. Our room was cozy, and clean with amazing ocean views and the hot tub created a perfect end to each evening with a sweeping overlook of the town lights. The staff were friendly and made us feel completely welcome. Highly recommended.
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel are amazing, it is a small hotel so they get to know you and know what you like. The pool has a great vibe and the rooms are very confortable. It is an awesome place! Totally recommended.
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 4 nights in Aug 2020

10/10 Excellent

Evangelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everthing was good, Room was very clean and tidy. The breakfast so great, we tried traditional breakfast in Greece. But the location not really convenience.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great restaurant recommendations, very relaxing and in a quiet spot.
Stayed 5 nights in Sep 2019

8/10 Good

Stacey

Liked: Property conditions & facilities
Beautiful..... too many controllable issues.
Beautiful hotel. We stayed in the deluxe sea view (with outdoor hot tub) cons: air conditioning isn’t great, toiletries weren’t refreshed, questionable hot tub water.....left orange stains all over the balcony floor. Gym is an awkward walk around the hotel, no shortcut - have to walk past breakfast/dinner/everyone sunbathing to get there..... not nice for you or them when you’re sweaty!
Stayed 2 nights in Sep 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Rocabella
Lovely hotel. Food in Reeza restaurant was absolutely amazing. Hope to return soon
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Property that makes you feel at home
Amazing stay. Everything about this hotel is perfect. The service here is top notch from every staff member you encounter. They do a great job of making your stay feel personal and always greet you by name. They have a shuttle service that can drive/pick you up and the drivers are so nice. The included breakfast is delicious and they have a wide variety of items you can order (no limit to the amount). After breakfast hang out by the pool which is beautiful and provides an amazing view of Mykonos town. The room we had provided an amazing view of the sea and had the most comfortable pillows. I cannot recommend this place enough.
Hanging by the pool bar
Mykonos Town
Stayed 1 night in Aug 2019

10/10 Excellent

Evangelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING PROPERTY! The moment you arrive until check out you feel completely taken care of. This hotel and its staff go the extra mile which makes this a true luxury experience. Upon check-in, we were greeted with complimentary drinks to sip on while the concierge walks us through the details of the hotel. ( Shuttle service, dining options, wifi, ect. ) My favorite part was coming back after a long day in the sun to the turndown service. Once you walked through the door you were greated by lit tea lights and lavender incense. The pillow menu was also a huge plus. I had the best sleep! George one of the deliver was also such a delight! This is the first and only hotel in Mykonos we will be staying at!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was incredible, as was the pool area and restaurant. Dinner at the restaurant was a real highlight of our trip!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is everything you want and more! Amazing staff (Stavros, George, Lia, Vasikis, Kristina to name a few!) beautiful interiors, clean and now let’s talk about the view, pool and food ! One word fantastic ! The breakfast was so yummy! Buffet and ala carte, tradition and something for everyone, so happy with the options. The view is awesome, Breathtaking to be exact! Now let’s take a moment to discuss the pool. A fabulous large pool to take it that view! Many day beds and single sun beds, you can spend hours there! Oh did I mention all the little touches, like towels and a tote to take fo the beach, daily cultural gifts and the amazing sensory turn down service! I loved our stay at Rocabella and would recommend the hotel without hesitation! Looking forward to our stay there when next in Mykonos.
Stayed 3 nights in Aug 2019

10/10 Excellent

David, Israel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is incredible. Totally new. Great location. The team there is unbelievable doing the best to make the guests happy including Ilona and Ana and the rest. I can only advise you all to stay there.
Stayed 4 nights in Jul 2019