Ratings based on 148 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from New York City

Simply Amazing

Posted Sep 4, 2016 on Hotels
Felt completely pampered. Sea view was amazing. Actually used the balcony. Great room service options too. The salt water pool is absolutely beautiful and the recliners are padded and comfortable. Getting into Mykonos is a bit annoying - hotel only offers shuttle buses at night, and obtaining a cab is very difficult, but there is a bus stop nearby and the bus is very easy to take.
4 out of 5
by A verified traveler

Great hotel, VERY expensive!!

Posted Sep 1, 2016 on Hotels
Very nice hotel, however, very very expensive!Evening restaurant menu is a little limited.
2 out of 5
by A verified traveler

Overflowing sewage in bathroom. Faulty facilities.

Posted Aug 17, 2016
Pros: You can't like much when you are dealing with raw swage on a daily basis
Cons: Burn the place down and start again. Stop accusing your guests of lysing about faults in their room!
Location: Great rooms next door in Mykonos Grand hotel
Had multiple issues staying at this hotel. Of course things will always go wrong but the effort it took to convince the hotel management to actually fix them was farcical. First the mini bar fridge stops working, advised management of the issue and got told that it has been fixed however it will take a day for the fridge to cool down again! Called reception and advised them that the fridge was actually dead and had no power to it and got told to be patient for it to cool down after 2 hours this time and they will not do anything else until then!! Then eventually after waiting 2 hours to no surprise the dead fridge did not cool down and called reception again only to be told that it was not a "fridge" but a "mini bar fridge" and that it was working fine!!!! Eventually decided to take the contents of the fridge to the reception to prove to them that they were not in anyway cooled down and after a 5 minute argument managed to convince them to come and change the fridge with a working one. To make things worse every time we used the shower raw sewage came out from the floor drain in the middle of the bathroom floor. reported it to reception and they sent someone with fresh towels and told us that we were "using the shower wrong" and there was nothing wrong with raw sewage coming out of the floor and flooding the entire bathroom. WHAT WAY DO YOU USE A SHOWER BUT TO STAND UNDER IT AND JUST WASH!!!!!! eventually just gave up and checked out of the hotel....
4 out of 5
by Per

This traveler left a rating score only Posted Aug 14, 2016 on Hotels
3 out of 5
by A verified traveler

Wonderful place for family vacation

Posted Aug 12, 2016
Breakfast: lots of varieties of food. Fresh squeezed orange juice was so good! Facilities: gym, swimming pools with fantastic view, beach, small gym, four restaurants, complimental transfer from/to Mykonos town and airport. Just.... Two things made our stay uncomfortable were 1) toilet: it doesn't flash properly so we had to use restroom in restaurants. Because we gave up asking something. Every time we asked something we had to wait almost for a hour. Their "immediately" means within a hour. That's second one we didn't like about this hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 19, 2016 on Hotels
5 out of 5
by A verified traveler from NY

Fantasy World

Posted Jul 12, 2016
Pros: The pool and beach.
Cons: Maybe be able to have more chairs to sit around the pool.
Location: The transportation van can take you down town only. You have to get a cab to superbeach/ paradise island.
This place is beautiful. Everything is wonderful about it. The people the food, the pool, the beach.. This place is priceless. The only little thing that was confusing was getting concierge to help you. They seemed very busy multi tasking instead of giving different solutions for you to do things. And paying attention to one customer at a time. But other then that if you a traveler then you would figure things out for your self.
4 out of 5
by A verified traveler

Beautiful hotel with private beach

Posted Jul 12, 2016
Lovely hotel in a beautiful location. Large, clean rooms and good views. A little updating needed in the bathrooms but very comfortable. Outstanding concierge called Elena who went out of her way to help.
5 out of 5
by A verified traveler from Egypt

Amazing view

Posted Jun 1, 2016
This hotel is for those that want a private place to relax, it's not for party animals.
1 out of 5
by A verified traveler from new york

Most terrible vacation ever

Posted Jun 1, 2016
To start my luggage got lost on the way to my destination to Mykonos. The staff was not accomadating at all, very rude, and made everything extremely difficult for us