Ratings based on 1,909 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel, close to the beach.

Posted Oct 8, 2017
Nice room, stunning view, we had to ask couple times to clean room and still was food on the wall from previous guest. Some appliances and furniture need to be update.
Comment from Hotel Management
Oct 13, 2017 by Kevin, Hotel Management
We are very glad to see you enjoyed your stay with us! Thanks for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Beach and staff was great.

Posted Oct 5, 2017
Hotel great. Parking was inconvient. But I understand because of lack of space.
Comment from Hotel Management
Oct 9, 2017 by Anna Bowers, Hotel Management
Thank you for taking the time to let us know that you enjoyed our resort. We are sorry to hear that our parking was inconvenient.
2 out of 5
by A verified traveler from South Hill, Va.

Okay Motel or Resort.

Posted Oct 2, 2017
Hotel or resort was okay, did not receive house keeping. The Awakening Spa salt bath for two was a joke. The massage was great, therapist was professional.
Comment from Hotel Management
Oct 4, 2017 by Anna Bowers, Hotel Management
Thank you for providing us with this feedback. We are sorry that housekeeping did not provide the service that should have been provided. We are also sorry you did not enjoy your salt bath at The Awakening Spa.
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Great stay!

Posted Oct 2, 2017
Nice big rooms with lots of closets and space. The kitchen was fully stocked with all the supplies you would ever need. I would definitely stay again.
Comment from Hotel Management
Oct 2, 2017 by Anna Bowers, Hotel Management
Thank you for taking the time to let us know you enjoyed your stay - especially your fully stocked kitchen and large room. We appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Close to Beach

Posted Sep 25, 2017
Pros: the closeness to beach and in beachfront area so easy to get around
Cons: The furniture and carpeting in room and pool areas need some updating as it seems very old and worn down
Location: It is on Ocean Blvd which is a major street and you can navigate to all things nearby from this area
You can walk directly to bech from hotel and pool area which was the plus for this hotel.
Comment from Hotel Management
Sep 26, 2017 by Anna Bowers, Hotel Management
Thank you for taking the time to let us know about your stay. We are happy you enjoyed our close proximity to the beach but are sorry that your furniture and carpet were not in great condition.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 17, 2017
Room was very clean and spacious. The hotel was in a great location to all the restaurants if you don't mind walking. The only negative is the drink pricing at the bar. $13 for one drink no thanks. But they do have $5 happy hour so plan your boozing accordingly.
Comment from Hotel Management
Sep 19, 2017 by Anna Bowers, Hotel Management
Thank you for taking the time to tell us that you enjoyed your stay with us. We're happy your room was clean and spacious and appreciate the advice you've offered regarding drink prices at the bar. Happy hour is great!
1 out of 5
by A verified traveler from pittsburgh pa

Horrible service

Posted Sep 14, 2017
The room had stains on my mattress the shower was cold water urine stains and urine in the toilet took 2 hours to get a play pen for my year old son. There was screws on the floor he tried eating nobody would help me with my concerns horrible service wouldn't change my sheets or fix my shower absolutely ridiculous
Comment from Hotel Management
Sep 17, 2017 by Anna Bowers, Hotel Management
I'm terribly sorry to hear about your negative experience with us. This feedback will be shared with our team so we can work on correcting these deficiencies. Again, I apologize.
4 out of 5
Recommended
for Everyone
by A verified traveler from SC

Nice and Modern! Very Roomy!

Posted Sep 10, 2017
Nice hotel. Staff very pleasant. They checked occasional thought your stay to see if anything was needed. One unsatisfactory was, the refrigerator didn't get cold and ice maker didn't work. Overall good stay.
Comment from Hotel Management
Sep 26, 2017 by Anna Bowers, Hotel Management
Thank you for taking the time to let us know about your stay. We are happy that our staff members were pleasant and attentive and are also glad you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
Met all of my needs. Home away from home. Staff was accommodating and pleasant! Loved the beach! Oceanfront view was great! Location was excellent. Boardwalk is within close proximity. Will definitely be back.
Comment from Hotel Management
Sep 11, 2017 by Jason, Hotel Management
Thank you for taking the time to let us know about your great experience at our resort. We love that we are your home away from home! I've shared your comments with the team, and we look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Great Location!

Posted Aug 29, 2017
Pros: The cleanliness
Cons: The parking situation.
Location: Lots of places to eat & things to do at Broadway on the beach.
It was great, everything was perfect. It's a great location for a family getaway.
Comment from Hotel Management
Sep 11, 2017 by Jason, Hotel Management
Thank you for taking the time to review your stay at Anderson Ocean Club. We're happy to hear that everything was perfect, and that you found our location to be convenient. We are sorry to hear that parking was not a positive experience for you, and we thank you for letting us know. We hope to see you and for family for your next getaway!