Twilight Zone Horror
Posted Nov 29, 2016
My family and I stayed in Rm. 12222 over the Thanksgiving Weekend. I was accompanied with my wife, 15 year old son, 2 year old son and 3 month old baby girl. We checked in Friday and checked out Sunday morning. We were awoken from midnight till 4 - 5 am both nights with cursing, hollering, talk of drugs and alcohol, loitering of I assume their guest in the hall ways and the smell of marijuana from the adjoining room. The inhabitants of this room( the best descriptor I could give them) were reportedly warned by hotel security on multiple occasions during our two day stay but without subsequent change in their disposition, demeanor or courtesy extended to the fellow guest. I personally went to the front desk twice in the middle of the night to inform the staff of the rowdy behaviors without resolution, compensation or remediation of any kind! The Hotel management told me there was nothing they could do because I booked through Expedia ??? but they would look into it and possibly send me some coupons. Never again and I would advice any self respecting potential customers to look else where, to spend their valuable discretionary vacation money, time and most importantly safety of their family members.