Do not expect to check in at 4pm
Posted Apr 2, 2016
We arrived at 2pm and knew check in was 4pm. We let the front desk know we were there, and went out to the beach. We came back at 4pm and were told the room was not ready. We were finally able to check in at 5pm. A couple we talked to the next morning were not able to get into their room until 6:30pm. I have never been to a hotel where the room was not ready at check in time. The rooms were clean. There were a lot of pools, some heated. The beach was great.