Ratings based on 316 Verified Reviews

3.7 out of 5
68% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2017
Decent price; close to Pirates Voyage; Quiet hotel
Comment from Hotel Management
Dec 30, 2017 by Ryan Crenshaw , Hotel Management
Thank you so much for taking the time and letting us know what you thought of our hotel. Its guests like yourself that help keep us informed on things we can do better at and move forward for a better experience for both the guest and our property
3 out of 5
by A verified traveler from north carolina

Disappointed

Posted Nov 26, 2017
Room havc very noise staff offered to move me to other end of hotel. Shower rod coming loose at wall allowing water on floor. Hallway not clean, trash on floor along with room not vaccumed
Comment from Hotel Management
Jan 6, 2018 by FDMGR, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Plus Myrtle Beach Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2017
Pros: convenience to the shows we wanted to see.
Location: good
we thought it was closer to the beach, but that was alright. We thought we saw the ad as an ocean view.
Comment from Hotel Management
Jan 10, 2018 by FDMGR, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Plus Myrtle Beach Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Charleston, SC

Very Clean, close to everything.

Posted Nov 6, 2017
Excellent hotel, very clean not only in lobby but rooms. Responsive staff, and great breakfast!
Comment from Hotel Management
Nov 9, 2017 by Brenda, Hotel Management
Hi Judy, We appreciate your business and are glad that you selected the Best Western Plus Hotel Myrtle Beach located at 9551 North Kings Hwy.. We are pleased you enjoyed your overall time with us, and appreciate you sharing your feedback! We are delighted that your previous stay with us was excellent, and that our staff was very accommodating during your stay. We do look forwarding to seeing you again during your next visit to Myrtle Beach S.C. Thank you! We appreciate you! Also, I will share this feedback with our team who will be so excited to hear you had a great stay.. Again, thank you so very much.. Sincerely, Brenda Ferrand General Manager Best Western Plus, Myrtle Beach
4 out of 5
by Rosemary

This traveler left a rating score only Posted Oct 20, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Lights need fixing

Posted Oct 16, 2017
Everything was great except for the light switch had some kind of shortage which was annoying
Comment from Hotel Management
Nov 9, 2017 by Brenda, Hotel Management
Hi Kev, We appreciate your business and we are glad that you selected the Best Western Plus Hotel Myrtle Beach located at 9551 North Kings Hwy.. We apologize about the problems with the lights. We are in the process of renovations for the hotel and we will make sure everything is amazing on your next stay with our hotel. However, we are so very happy everything else was great with your stay.. We appreciate your feedback and we also share it with our team to make sure we improve to make sure we meet the expectations of our guest. We value you as a guest and we hope you will come back to visit us again the next time you are in Myrtle Beach.
1 out of 5
by A verified traveler

Posted Oct 14, 2017
The carpeting in the whole call hotel was disgusting the room smelled moly I wouldn’t recommend this hotel to anyone in fact I checked out early
Comment from Hotel Management
Oct 16, 2017 by GM, Hotel Management
We apologize for not meeting your expectations.
3 out of 5
by A verified traveler from DC

Ok Room

Posted Oct 11, 2017
It was ok but I wasn't too happy about the room. It didn't have that wow factor.
Comment from Hotel Management
Nov 9, 2017 by Brenda , Hotel Management
Hi Adrian, We really want that WOW factor and apologize for not meeting your expectations. We promise to improve before your next visit to Myrtle Beach and the good news is we are about to go through renovations with almost every new. :) Thank you! We appreciate you! Also, I will share this feedback with our team so we can make sure we improve on the areas we need and hopefully get the WOW factor. Thank you for the feedback.
1 out of 5
by A verified traveler

Posted Oct 9, 2017
Had to move to another room due to dirty linen & mildew smell. Second had mildew smell & mold. Was not a comfortable stay.
Comment from Hotel Management
Oct 13, 2017 by GM, Hotel Management
We apologize for not meeting your expectations.
4 out of 5
by Gerald

1st honeymoon 54 years later.

Posted Sep 29, 2017 on Hotels
We had a great time, the room was very clean and comfortable and located convent to everything.
Comment from Hotel Management
Nov 9, 2017
Mr. and Mrs. Gerald, We are delighted you stayed at our hotel for your 1st honeymoon. We hope it will now be a tradition for you, and we will see you every year. . We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are thrilled to hear that our rooms were comfortable, clean and close to everything. . We are always very happy when a guests' provides feedback about the wonderful service they have received. We hope to see you again next year for your anniversary and another honeymoon night at our hotel.