CONDEM THIS PLACE....HORRIFYING, UNHEALTHY
Posted Oct 11, 2016
Booked through Expedia during Hurricane Matthew! Due to being new to the area we did not know the exact location of this hotel! Upon arriving the parking lot was empty! Immediately entering the smell of mold & stale cigarette smoke was terrible! We had no choice but to check in as we were evacuated from our home! Well, we check in THEN the desk clerk tells us that the hotel IS in the evacuation zone & could evacuate us the next day! WHAT?? We had no choice again but to go to the room assigned to us! There were no hotels available within a 100 mile radius! Our room was on the 2nd floor (this hotel is ONLY 2 FLOORS)! NO ELEVATOR & due to upcoming storm all but one entrance doors were locked! Our room was at complete opposite end! The hallway & the room smelled as bad as lobby! There was no way we could stay there due to health reasons/risks! This hotel is CLEARLY NOT Non Smoking!
So, we go to desk & ask to be moved! We are moved to 1st floor where room here was NO better! AND, the a/c unit had mold all over it & you could see to the outside through the top side of it! As we are exiting room a 'guest' has her 2 little dogs in hallway & they are "doing their business" right there......in the middle of the hallway! WHAT???? That was it! We went to the desk to 'check out' & were told they would not refund our money! We left anyway!
Good thing we booked with Expedia as we were refunded due to the fact of the hurricane issue!
EXPEDIA......you should not promote this hotel!