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We’ve stayed here a couple times before and it’s really a great location. The office folks are great as well. For late check-in, call ahead for instructions so it’s easier for you and them upon your arrival.
Craig
Stayed 3 nights in Oct 2023
Response from Jacqui T-GM on Oct 16, 2023
Craig,Thank you for your review. Glad you enjoyed your stay. Hope to see you again soon!
10/10 Excellent
James
Oct 13, 2023
Liked: Property conditions & facilities
James
Stayed 3 nights in Oct 2023
Response from Jacqui T-GM on Oct 16, 2023
James,We appreciate your 5/5 score. Hope to see you again soon!
10/10 Excellent
eric
Aug 9, 2023
eric
Stayed 3 nights in Aug 2023
10/10 Excellent
Clare
Traveled with family and small children
Jul 31, 2023
Liked: Amenities
The quietness,communication is excellent and very suitable for family with kids.
Clare
Stayed 2 nights in Jul 2023
2/10 Terrible
Veronica
Jul 21, 2023
Veronica
Stayed 2 nights in Jul 2023
2/10 Terrible
Tamara
Jul 17, 2023
Disliked: Cleanliness, room comfort
It was a fake advertise was not what they told it was had to end my stay early the air wasn’t working
The staff is the value of this place. Room was ideal for us but it was a bit older than pictures looked. However, it was super clean and very comfortable. We look forward to staying again next time we are in Myrtle Beach!
holly h
Stayed 4 nights in May 2023
Response from Jacqui T-GM on Jun 30, 2023
Holly,Thank you for your review. I will share this with our staff as they love to hear they made a difference in a guest's stay.
4/10 Poor
Susan
Traveled with partner
Apr 2, 2023
There were next to no amenities, the resort was in a sketchy neighbourhood, the floors were so dirty our feet were black within a couple hrs. They staff didn't offer any assistance with inquiriers about local attractions.
Susan
Stayed 6 nights in Mar 2023
Response from Jacqui on Apr 3, 2023
Susan,I am sorry to hear our resort did not meet your expectations. In regard to our amenities, the pool, hot tub, activity center (with arcade games) and exercise room are open year-round. There is a volleyball net and play area for smaller children with connect four and cornhole. Our office has many brochures of attractions. Unfortunately, we do not offer ticket sales to those attractions. We hope you consider staying with us again.
The units were spacious and very clean. Plenty of towels. Easy access to the units.
Washer/Dryer was a bonus. The only negative comment is the cable TV service was bad. The cable boxes had to be unplugged and re-booted.
Joseph
Stayed 3 nights in Mar 2023
Response from Jacqui on Mar 30, 2023
Joseph,Thank you for your wonderful review! I apologize for the issue you had with the cable TV. I will follow up with maintenance to ensure the boxes do not need replacement. Hope you choose to stay with us again!
It was clean and quiet and very close to many restaurants and shops!
Katharine
Stayed 3 nights in Jun 2022
Response from Caren on Aug 3, 2022
Katharine, thank you for taking the time to share your stay with us - we coudn't agree more that the property has a great location and is so quiet! We hope to see you again soon!
8/10 Good
Tameka
Traveled with family
Jun 15, 2022
Liked: Cleanliness, staff & service, amenities
I enjoyed the cleanliness and space in the unit. Would stay again
Tameka
Stayed 4 nights in Jun 2022
Response from Caren on Jul 1, 2022
Tameka, thank you for taking the time to share your stay with us! We hope to welcome you back soon!
I am not one to leave reviews but this needed to be left. I stayed here while down for Bike Week 2022. The staff was extremely friendly up to and during my stay. The room was clean, all appliances that we used worked great, and the location is hard to beat given what we were there for. I can absolutely say that when booking for next year, this will definitely be my go to first choice.
Ryan
Stayed 5 nights in May 2022
Response from Caren on Jul 1, 2022
Ryan, thank you for taking the time to share your stay with us! We appreciate the kind words and are glad to hear that the staff was accommodating during your stay! Hope to see you next year for Bike Week!
This was perfect. Place was spotless and had everything we needed. Will definitely stay here again
Mindy
Stayed 5 nights in May 2022
Response from Caren on Jul 1, 2022
Mindy, we so appreciate the 5 star review! Thank you for your kind words and we look forward to seeing you soon!
4/10 Poor
m
May 4, 2022
Liked: Staff & service
It was a cute property and the front desk people were wonderful however the property is showing age.
We were on the ground level but the unit upstairs echoed every foot step and the floors squeaked. It sounded like a herd of elephants.
Had to ask for a toaster that did not work well and the dryer did not dry.
m
Stayed 6 nights in Apr 2022
Response from Vincent on May 7, 2022
Thank you for your feedback about your stay. We apologize for the inconvenience and hope you come back and give us another opportunity. We hope to see you again soon!
The staff is wonderful and friendly. They went out of their way to offer more than adequate hospitality! The rooms were clean and spacious for our family.
Michael
Stayed 3 nights in Apr 2022
Response from Vincent on May 7, 2022
Michael, we love to hear you truly enjoyed your stay with us and had a great experience at the resort and with our staff! Please come back and visit us soon.
Liked the roominess and area the villa's were located in.
Disappointed that the pool and hot tub were not able to be used.
Charmaine
Stayed 4 nights in Apr 2022
Response from Vincent on May 2, 2022
Charmaine, we are pleased to hear you liked our spacious units. We also apologize about the pool and spa being closed due to them being plastered and resurfaced. The pool and spa look amazing now so please come back and visit soon!
10/10 Excellent
Raven
Traveled with family and small children, Traveled with family
Property was not clean, we had roaches! Hot water heater in unit not functioning. Would not recommend.
Genelle
Stayed 5 nights in Mar 2022
Response from Vincent on Apr 5, 2022
Genelle, we apologize for the inconvenience you experienced during your stay. We are sorry about the palmetto bugs in the unit and when you told us at checkout about the hot water we had maintenance go to the unit right away and address both issues. We hope you give us another opportunity in the future as this isn't a normal occurrence.
The location of the property is very convenient! But the condo is very old timing, it has an old ppl stale smell, the beds hurt your back, the carpet has a bad odor, but the shower water pressure is amazing.
You get what you pay for I guess!
kimberley
Stayed 3 nights in Mar 2022
Response from Vincent on Apr 5, 2022
Kimberley, thank you for taking the time to provide us feedback on your stay. We apologize for the inconveniences you experienced and hope you give us another opportunity to visit in the future.
Was perfect for my family can’t wait to book again
Tiffany
Stayed 4 nights in Mar 2022
Response from Vincent on Apr 5, 2022
Tiffany, thank you for your feedback and perfect rating, We hope to see you again soon!
8/10 Good
Thomas
Apr 2, 2022
Liked: Cleanliness, staff & service, amenities
Only complaint I have is the appearance of the deck and railings. Also table and chairs outside . All 3 are weathered and best up. I would definitely come back.
Thomas
Stayed 4 nights in Mar 2022
Response from Vincent on Apr 5, 2022
Thomas, thank you for the feedback. We have mentioned this to upper management and are coming up with a plan to address these issues.
10/10 Excellent
Daniel, Beverly
Traveled with family and small children, Traveled with family
Shower area and toilet was too small for a big person
Patrick
Stayed 3 nights in Mar 2022
Response from Vincent on Mar 29, 2022
Patrick, thank you for the feedback about your stay. I will be sure to pass this information along and see what changes could possibly be made to address your concerns.
8/10 Good
Angela
Mar 21, 2022
Angela
Stayed 3 nights in Mar 2022
Response from Vincent on Mar 29, 2022
thank you for your feedback on rating us. We hope you come back and visit us again in the near future.
8/10 Good
Charles
Traveled with family
Mar 17, 2022
Liked: Cleanliness, staff & service, room comfort
The outside stairs and decking is rotting and kinda run down. Almost dangerous.
The indoor area was clean and neat.
Charles
Stayed 4 nights in Mar 2022
Response from Vincent on Mar 29, 2022
Charles,
We are aware that a few of the decks are weathered and getting old. We have scheduled to address these decks in the upcoming off season to better enhance your experience.
We apologize you had a bad experience with us at the resort as this is something that does not happen often here. We would love the opportunity to make it up to you at your convenience.