Condo, 3 Bedrooms | Private kitchen | Fridge, microwave, dishwasher, coffee/tea maker

Reviews of Country Club Villas by Capital Vacations

Country Club Villas by Capital Vacations
1550 Fawn Vista Drive, Surfside Beach, SC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 398 out of 636 reviews" "
Rating 8 - Good. 172 out of 636 reviews" "
Rating 6 - Okay. 29 out of 636 reviews" "
Rating 4 - Poor. 25 out of 636 reviews" "
Rating 2 - Terrible. 12 out of 636 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
We’ve stayed here a couple times before and it’s really a great location. The office folks are great as well. For late check-in, call ahead for instructions so it’s easier for you and them upon your arrival.
Stayed 3 nights in Oct 2023
Response from Jacqui T-GM on Oct 16, 2023
Craig,Thank you for your review. Glad you enjoyed your stay. Hope to see you again soon!

10/10 Excellent

James

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Jacqui T-GM on Oct 16, 2023
James,We appreciate your 5/5 score. Hope to see you again soon!

10/10 Excellent

eric

Stayed 3 nights in Aug 2023

10/10 Excellent

Clare

Traveled with family and small children
Liked: Amenities
The quietness,communication is excellent and very suitable for family with kids.
Stayed 2 nights in Jul 2023

2/10 Terrible

Veronica

Stayed 2 nights in Jul 2023

2/10 Terrible

Tamara

Disliked: Cleanliness, room comfort
It was a fake advertise was not what they told it was had to end my stay early the air wasn’t working
Stayed 3 nights in Jul 2023

10/10 Excellent

Constance

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Jacqui T-GM on Jun 30, 2023
Thank you for giving us a 5 out of 5! Glad you enjoyed your stay with us. Hope to see you again soon!

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2023
Response from Jacqui T-GM on Jun 30, 2023
We greatly appreciate your 10 out of 10 rating! Glad you enjoyed your visit. Looking forward to you having you return soon!

6/10 Okay

cassandra

Liked: Cleanliness, staff & service
Nice unit but bed was Hard as a rock
Response from Jacqui T-GM on Jun 30, 2023
We appreciate your feedback. We will look into the condition of the bed as we want our guests to have a comfortable stay.

10/10 Excellent

holly h

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is the value of this place. Room was ideal for us but it was a bit older than pictures looked. However, it was super clean and very comfortable. We look forward to staying again next time we are in Myrtle Beach!
Stayed 4 nights in May 2023
Response from Jacqui T-GM on Jun 30, 2023
Holly,Thank you for your review. I will share this with our staff as they love to hear they made a difference in a guest's stay.

4/10 Poor

Susan

Traveled with partner
There were next to no amenities, the resort was in a sketchy neighbourhood, the floors were so dirty our feet were black within a couple hrs. They staff didn't offer any assistance with inquiriers about local attractions.
Stayed 6 nights in Mar 2023
Response from Jacqui on Apr 3, 2023
Susan,I am sorry to hear our resort did not meet your expectations. In regard to our amenities, the pool, hot tub, activity center (with arcade games) and exercise room are open year-round. There is a volleyball net and play area for smaller children with connect four and cornhole. Our office has many brochures of attractions. Unfortunately, we do not offer ticket sales to those attractions. We hope you consider staying with us again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Jacqui on Apr 3, 2023
Anonymous,Thank you for your review. We're glad you enjoyed your stay!

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
let’s just say the place was beautiful nothing was wrong with the place at all i’ll be back for sure
Stayed 3 nights in Mar 2023
Response from Jacqui on Apr 3, 2023
Hi Nicole,Nicole ,Thank you for taking the time to provide us with a review of your experience. We look forward to seeing you again soon!

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! Front desk was very accommodating.
The units were spacious and very clean. Plenty of towels. Easy access to the units. Washer/Dryer was a bonus. The only negative comment is the cable TV service was bad. The cable boxes had to be unplugged and re-booted.
Stayed 3 nights in Mar 2023
Response from Jacqui on Mar 30, 2023
Joseph,Thank you for your wonderful review! I apologize for the issue you had with the cable TV. I will follow up with maintenance to ensure the boxes do not need replacement. Hope you choose to stay with us again!

10/10 Excellent

Malachi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Jacqui on Mar 30, 2023
Malachi,Thank you for your rating! We're glad you enjoyed your stay. Hope to see you again soon!

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Down Home Comfort
Very Comfortable - Beds were great and ceiling fans were a bonus.
Stayed 4 nights in Feb 2023
Response from Jacqui T-GM on Feb 24, 2023
Joseph,We thank you for sharing your positive experience. Hope you choose to stay with us again!

10/10 Excellent

Darvi

8/10 Good

Lisa

Stayed 4 nights in Aug 2022

10/10 Excellent

Asong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave us an upgrade and we were happy about that . The rooms were clean and everything was on the kitchen Highly recommend
Stayed 4 nights in Jul 2022
Response from Caren on Aug 3, 2022
Thank you for taking the time to share your stay with us! We appreciate the 5 star review and hope to welcome you back soon!

8/10 Good

Katharine

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was clean and quiet and very close to many restaurants and shops!
Stayed 3 nights in Jun 2022
Response from Caren on Aug 3, 2022
Katharine, thank you for taking the time to share your stay with us - we coudn't agree more that the property has a great location and is so quiet! We hope to see you again soon!

8/10 Good

Tameka

Traveled with family
Liked: Cleanliness, staff & service, amenities
I enjoyed the cleanliness and space in the unit. Would stay again
Stayed 4 nights in Jun 2022
Response from Caren on Jul 1, 2022
Tameka, thank you for taking the time to share your stay with us! We hope to welcome you back soon!

8/10 Good

LaKesia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, the apartment had everything we needed. The only thing I would suggest is upgrading the mattress.
Stayed 4 nights in May 2022
Response from Caren on Jul 1, 2022
LaKesia, Thank you for hte review! We appreciate your feedback and look forward to welcoming you back in the future!

10/10 Excellent

Ryan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am not one to leave reviews but this needed to be left. I stayed here while down for Bike Week 2022. The staff was extremely friendly up to and during my stay. The room was clean, all appliances that we used worked great, and the location is hard to beat given what we were there for. I can absolutely say that when booking for next year, this will definitely be my go to first choice.
Stayed 5 nights in May 2022
Response from Caren on Jul 1, 2022
Ryan, thank you for taking the time to share your stay with us! We appreciate the kind words and are glad to hear that the staff was accommodating during your stay! Hope to see you next year for Bike Week!

10/10 Excellent

Carlton R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hairdryer didn't work. No a big deal. Other than that everything was great
Stayed 3 nights in May 2022
Response from Caren on Jul 1, 2022
Carlton, thank you for the 5 star review and for the feedback - we certainly appreciate it!

8/10 Good

Roger

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Caren on May 23, 2022
Thank you for taking the time to review our resort. We hope to welcome you back soon!

10/10 Excellent

Mindy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was perfect. Place was spotless and had everything we needed. Will definitely stay here again
Stayed 5 nights in May 2022
Response from Caren on Jul 1, 2022
Mindy, we so appreciate the 5 star review! Thank you for your kind words and we look forward to seeing you soon!

4/10 Poor

m

Liked: Staff & service
It was a cute property and the front desk people were wonderful however the property is showing age. We were on the ground level but the unit upstairs echoed every foot step and the floors squeaked. It sounded like a herd of elephants. Had to ask for a toaster that did not work well and the dryer did not dry.
Stayed 6 nights in Apr 2022
Response from Vincent on May 7, 2022
Thank you for your feedback about your stay. We apologize for the inconvenience and hope you come back and give us another opportunity. We hope to see you again soon!

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful and friendly. They went out of their way to offer more than adequate hospitality! The rooms were clean and spacious for our family.
Stayed 3 nights in Apr 2022
Response from Vincent on May 7, 2022
Michael, we love to hear you truly enjoyed your stay with us and had a great experience at the resort and with our staff! Please come back and visit us soon.

8/10 Good

pamela levette

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 4 nights in Apr 2022
Response from Vincent on May 2, 2022
Pamela, thank you for your feedback. Please come back and visit us again soon!

8/10 Good

Charmaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the roominess and area the villa's were located in. Disappointed that the pool and hot tub were not able to be used.
Stayed 4 nights in Apr 2022
Response from Vincent on May 2, 2022
Charmaine, we are pleased to hear you liked our spacious units. We also apologize about the pool and spa being closed due to them being plastered and resurfaced. The pool and spa look amazing now so please come back and visit soon!

10/10 Excellent

Raven

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a mini vacation with the family and we had a blast. I will definitely book again
Stayed 4 nights in Apr 2022
Response from Vincent on May 2, 2022
Raven, we are happy to hear you enjoyed your short stay with us. Please come back and visit us soon!

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Perfect
It was perfect for me... 2nd time there... a very short distance to the Ocean Lakes campground where my family stays
Stayed 4 nights in Apr 2022
Response from Vincent on May 2, 2022
Robert, we are glad you enjoyed your stay with us and hope you come back again in the near future!

10/10 Excellent

Tameka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place for my family of 5.
Stayed 3 nights in Apr 2022
Response from Vincent on Apr 14, 2022
Thank you for the perfect ratings. Please come back and visit soon!

4/10 Poor

Genelle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was not clean, we had roaches! Hot water heater in unit not functioning. Would not recommend.
Stayed 5 nights in Mar 2022
Response from Vincent on Apr 5, 2022
Genelle, we apologize for the inconvenience you experienced during your stay. We are sorry about the palmetto bugs in the unit and when you told us at checkout about the hot water we had maintenance go to the unit right away and address both issues. We hope you give us another opportunity in the future as this isn't a normal occurrence.

6/10 Okay

kimberley

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The location of the property is very convenient! But the condo is very old timing, it has an old ppl stale smell, the beds hurt your back, the carpet has a bad odor, but the shower water pressure is amazing. You get what you pay for I guess!
Stayed 3 nights in Mar 2022
Response from Vincent on Apr 5, 2022
Kimberley, thank you for taking the time to provide us feedback on your stay. We apologize for the inconveniences you experienced and hope you give us another opportunity to visit in the future.

10/10 Excellent

Tiffany

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for my family can’t wait to book again
Stayed 4 nights in Mar 2022
Response from Vincent on Apr 5, 2022
Tiffany, thank you for your feedback and perfect rating, We hope to see you again soon!

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Only complaint I have is the appearance of the deck and railings. Also table and chairs outside . All 3 are weathered and best up. I would definitely come back.
Stayed 4 nights in Mar 2022
Response from Vincent on Apr 5, 2022
Thomas, thank you for the feedback. We have mentioned this to upper management and are coming up with a plan to address these issues.

10/10 Excellent

Daniel, Beverly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the unit, great for a family of 6, plenty of room
Stayed 4 nights in Mar 2022
Response from Vincent on Apr 5, 2022
Daniel, thank you for the feedback about your recent stay with us. We hope you come back and visit us again soon!

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and quiet
Stayed 3 nights in Mar 2022
Response from Vincent on Apr 5, 2022
Gary, thank you for the perfect rating on your recent stay with us!

10/10 Excellent

Rebekah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frienly
Stayed 4 nights in Mar 2022
Response from Vincent on Mar 29, 2022
Rebekah, thank you for the 5 out of 5 rating! We hope you will come back and visit us again in the near future.

10/10 Excellent

Debbie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. I would def stay there again!
Stayed 3 nights in Mar 2022
Response from Vincent on Mar 29, 2022
Debbie, I am glad to hear you enjoyed your stay with us and thank you for the great rating! We cannot wait to see you again in the future!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2022
Response from Vincent on Mar 29, 2022
thank you for the perfect score!

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower area and toilet was too small for a big person
Stayed 3 nights in Mar 2022
Response from Vincent on Mar 29, 2022
Patrick, thank you for the feedback about your stay. I will be sure to pass this information along and see what changes could possibly be made to address your concerns.

8/10 Good

Angela

Stayed 3 nights in Mar 2022
Response from Vincent on Mar 29, 2022
thank you for your feedback on rating us. We hope you come back and visit us again in the near future.

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The outside stairs and decking is rotting and kinda run down. Almost dangerous. The indoor area was clean and neat.
Stayed 4 nights in Mar 2022
Response from Vincent on Mar 29, 2022
Charles, We are aware that a few of the decks are weathered and getting old. We have scheduled to address these decks in the upcoming off season to better enhance your experience.

10/10 Excellent

Chris

Stayed 9 nights in Mar 2022

8/10 Good

Ava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2022

4/10 Poor

Mr and Mrs

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
HORRIBLE CUSTOMER SERVICE AND CLEANING OF ROOMS.
Stayed 5 nights in Feb 2022
Response from Vincent on Mar 29, 2022
We apologize you had a bad experience with us at the resort as this is something that does not happen often here. We would love the opportunity to make it up to you at your convenience.

10/10 Excellent

Madison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022
Response from Vincent on Mar 29, 2022
thank you for 5 out 5 rating! we hope to see you again soon!

10/10 Excellent

Diane

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great... definitely bookijg again
Stayed 3 nights in Nov 2021
Response from Vincent on Dec 4, 2021
Diane, thank you for the great scores and taking the time to write us a review. We are glad to hear that your stay was great and met your expectations. We cannot wait to see you back again soon! Regards,