Ratings based on 615 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
70% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from richmond va

FILTHY hotel In myrtle beach s c

Posted Jul 19, 2016
Pros: Large rooms
Cons: CLEAN THE ROOMS
Location: board walk, fun amusement park, go to the beach
The clerk at the register desk was polite. The hotel bedroom/suite was filthy.. The carpet was not vacuum...Coffee spills was on the bathroom walls near trash can. When I turned on the lamp my hands had so much dust on it that i thought fur balls were on my fingers. The room with the sleep sofa had a dirty sheet left on the bed from a previous guest. Paper and a condom was under the bed. The elevators had not been cleaned since were arrived at the hotel. The front desk clerk said he could have corrected the matter, But why would make the room available before ensuring that it was presentable and at least partiaclly clean before guest arrives.
2 out of 5
by A verified traveler from Columbia, SC

Poor house keeping

Posted Jul 16, 2016
House keeping was not good. Upon returning to our room that evening the sofa bed was not made, dirty towels were not taken up, we were out of toilet paper, none was left. Also no soap was left, and the the bed linen had red spots on it, looked like dried blood. The girl who checked us in wasn't apologetic, she just said I will have house keeping bring up some towels, or I will bring up some toilet paper. The hotel is dated, but cleanliness was okay(except for the spots on the sheets), it was mainly poor house keeping and an unapologetic staff.
Comment from Hotel Management
Jul 18, 2016 by Lori Beth, Hotel Management
Thank you for your input. I am sorry to see that you experienced issues during you stay. I have addressed your concerns with our staff to ensure that we are up to Country Inn & Suites standards.
2 out of 5
by A verified traveler from Raleigh, NC

close to many activities

Posted Jun 29, 2016
Pros: Near good restaurants and main evens in the city.
Cons: Housekeeping staff needs to be replaced and supervision given to see that rooms are actually being cleaned.
Location: Bob Evans restaurant is next door, which provided an excellant meal. Close to many attractions.
Opening the door to the room, we saw a toothpick laying on the carpet. Toilet had a yellow urine ring around the bowl, and the sink and faucet were splattered with toothpaste. TV screen in bedroom was coated in dust as well as the stand. Luckily, the bed was clean and comfortable and the room was well layed out with a separate tv/sitting area separated from the main bedroom. Staff at the desk were pleasant.
Comment from Hotel Management
Jun 30, 2016 by Lori Beth, Hotel Management
Thank you for taking the time to review our hotel. I am sorry to see that you experienced issues during your stay as our goal is to make each guest happy and comfortable while at our property. I have addressed these issues with our Housekeeping Supervisor and are working diligently to ensure that we are up to Country Inn & Suites standards. We thank you for your input and look forward to having you back as our guest when your travels bring you back to the area.
3 out of 5
by A verified traveler from north carolina

Too expensive

Posted May 26, 2016
Pros: Location
Cons: House keeping
Location: Nice
I have stayed at much nicer places for less money. Not a great value
Comment from Hotel Management
Jun 8, 2016 by Lori Beth, Hotel Management
I am sorry to see that you did not enjoy your stay. I have addressed your issues with the rest of our staff and are working diligently to ensure that our hotel is u to Country Inn & Suites standards. We hope to see you again so that we can exceed your expectations.
5 out of 5
by Curtis

Posted Apr 24, 2016 on Hotels
Comment from Hotel Management
Jul 9, 2016 by Lori Beth, Hotel Management
Thank you for your positive review.
4 out of 5
by A verified traveler

Posted Apr 21, 2016 on Hotels
Nice rooms very clean easy accessibility to 501.
Comment from Hotel Management
Jul 9, 2016 by Lori Beth, Hotel Management
Thank you for the wonderful review. We are happy to see that you enjoyed your time at our hotel.
3 out of 5
by A verified traveler

Fine for a night or two.

Posted Apr 16, 2016 on Hotels
Decent place. A little dated but a comfortable bed and plenty of hot water which is all you really need for a night or two. WiFi was actually pretty strong.
Comment from Hotel Management
Jun 25, 2016 by Lori Beth, Hotel Management
Thank you for your feedback. We are happy to see you enjoyed your stay. Most of our gusts will agree that the wifi is a wonderful complimentary amenity and it is quite fast. Thank you for your input.
3 out of 5
by Matthias from Toulouse

Good for one noght

Posted Apr 13, 2016 on Hotels
Breakfast is alright. Furnitures are old but it's clean. Swimming pool is great.
Comment from Hotel Management
Jun 25, 2016 by Lori Beth, Hotel Management
Thank you for your feedback. I am glad to see you enjoyed your stay.
5 out of 5
by A verified traveler

stay here

Posted Apr 12, 2016 on Hotels
It was wonderful
Comment from Hotel Management
Jun 25, 2016 by Lori Beth, Hotel Management
Thank you for your feedback.
4 out of 5
by A verified traveler

Posted Apr 10, 2016 on Hotels
Comment from Hotel Management
Jun 25, 2016 by Lori Beth, Hotel Management
Thank you for your feedback.