Exterior

Reviews of Ocean Crest Inn and Suites

2.5 out of 5
Ocean Crest Inn and Suites
601 S Ocean Blvd, Myrtle Beach, SC

Reviews

5.2
Rating 10 - Excellent. 100 out of 897 reviews" "
Rating 8 - Good. 141 out of 897 reviews" "
Rating 6 - Okay. 186 out of 897 reviews" "
Rating 4 - Poor. 182 out of 897 reviews" "
Rating 2 - Terrible. 288 out of 897 reviews" "

5.0/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
.

10/10 Excellent

Jwarren

On the last night there we saw a roach
Stayed 2 nights in Mar 2024
Response from s.p on Mar 23, 2024
Sorry for the issues during your stay, we will be addressing your concerns.

4/10 Poor

Karana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from s.p on Mar 13, 2024
Sorry for the issues during your stay, we will be addressing your concerns.

2/10 Terrible

Donna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was not clean. Noise from people in other rooms kept me awake.
Stayed 2 nights in Mar 2024
Response from s.p on Mar 9, 2024
Sorry for the issues during your stay, we will be addressing your concerns.

10/10 Excellent

Hydia

Stayed 1 night in Mar 2024
Response from s.p on Mar 9, 2024
Sorry for the issues during your stay, we will be addressing your concerns.

2/10 Terrible

tiffany

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place nasty.
Response from s.p on Mar 2, 2024
Sorry for the issues during your stay, we will be addressing your concerns.

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities
Easily accessible
Stayed 3 nights in Feb 2024
Response from sp on Feb 23, 2024
Thanks for the review.

2/10 Terrible

Tweed

Traveled with partner
1 of the worst places I’ve ever stayed
Stayed 1 night in Feb 2024
Response from s.p on Feb 15, 2024
Sorry for the issues during your stay, we will be addressing your concerns.

4/10 Poor

Brian

Liked: Staff & service
Very strict about visitors not aloud company. Very noisy
Stayed 2 nights in Feb 2024
Response from sp on Feb 15, 2024
Sorry for the issues during your stay, we will be addressing your concerns.

2/10 Terrible

Samantha

Disliked: Cleanliness, property conditions & facilities
We were at the hotel ten minutes before we went to the hotel next door.
Response from Shanika on Feb 6, 2024
Sorry for the problems during your stay.

2/10 Terrible

DaAriel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Shanika on Feb 6, 2024
Sorry for the problems during your stay.

10/10 Excellent

Curtis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to place when I’m in Myrtle Beach
Stayed 1 night in Nov 2023
Response from s.p on Nov 28, 2023
Thanks for the review.

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the ocean. Lots of tv programs. Main room was ok. Bathroom not good. No towels. Had to get 2 towels from the front desk. One had a hole and a skid mark on it. Elevator beat up pretty good. Elevator lobby and hall to the room scary. Needs a lot of tlc. No security Some idiot banging on doors looking for his girlfriend many times during the night. Place should be condemned!
Stayed 1 night in Nov 2023
Response from s.p on Nov 28, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Only stay here if you like roaches!
Hotel is very run down. We decided to stay there because the price was great, but we saw roaches in our room and immediately got the heck out of there. The only good thing I can say is the girl at the front desk was very nice and gave us a refund. There were several bags of trash in the hallway which I'm sure doesn't help the roach situation. Its a shame that an oceanfront hotel is in such poor condition.
Stayed 2 nights in Nov 2023
Response from s.p on Nov 13, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

10/10 Excellent

kenneth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limitless
It was comfort. Nice area an fun to stay.
Stayed 4 nights in Oct 2023
Response from s.p on Nov 7, 2023
Thanks for staying with us.

6/10 Okay

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's cheap...you get what you pay for.
Hotel was run down on the inside. Past room remodels and repairs were shoddy at best. It was cheap and a place to stay for a quick get away, but I would not stay here again. The outside looks nice (at 50 feet!). We couldn't get them to supply us with new towels daily without going to the front desk and then they only gave us 2 at a time. The did no room service at all. This place needs a complete remodel or demolish and start over.
Not knocked out of position, created this way.
Wrapping still on all 3 lamp shades.
Every lamp still had plastic wrapping on the shade...if these would have been old style incandescent bulbs, they would have caught fire.
Typical of the quality of this place...that cover is about 1/2" from the wall.
Stayed 4 nights in Oct 2023
Response from s.p on Oct 25, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

2/10 Terrible

Katherine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was old and ran down had to share my room with roaches
Stayed 2 nights in Oct 2023
Response from s.p on Oct 23, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

4/10 Poor

Shanna

Traveled with partner
The floors were so filthy we couldn’t walk around without shoes on, patches of sheet rock mud filling holes in the wall, the hair dryer was falling off the wall, there was duct tape cover gaps between the balcony door and the wall, and the elevator shook and rattled like it was off its tracks or something.
Stayed 2 nights in Oct 2023
Response from s.p on Oct 9, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

4/10 Poor

Ronnie

Disliked: Cleanliness, amenities, property conditions & facilities
WiFi doesn’t work. Numerous cockroaches in the room. Smoking on the balconies including pot. All these things seriously detracted from the beautiful ocean view.
Stayed 7 nights in Sep 2023
Response from s.p on Oct 8, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

6/10 Okay

Eric, Sylva

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Upon arrival, we found the smell on our room to be that of Raid or some form of bug spray. Everything had a sticky film and the mirrors were cloudy so we assumed they’d just bombed. Smelled horrible though, and then we went to turn the lights on and roaches scattered. They weren’t palmettos, those I do not mind. The staff was so kind and only charged us for the one night we stayed(we arrived after midnight and everywhere had already stopped allowing check ins), but refunded the rest of our reservation.
Stayed 3 nights in Sep 2023
Response from s.p on Oct 2, 2023
rry for the issues during your stay, we will be addressing your concerns.

6/10 Okay

David, Fort Mill

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place was good for the price
Stayed 2 nights in Sep 2023
Response from s.p on Sep 25, 2023
Thanks for the review.

2/10 Terrible

Mike

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures on the Expedia app do not align with what they look like in person. I’ll take this disappointment and own up to it. The rooms where not clean, hair in the sink, bed, restroom towels. Walls on floor trimming around the door when also coming undone. Holes , patches. The pool was very dirty, even had a lay down chair in the pool. Next time I’ll stop by and look before booking, I was in the area for a quick day wanted to enjoy the best I could with an enexpensive room. Came across this one, and was very mislead. I’d stay inside my truck next time
Stayed 2 nights in Sep 2023
Response from s.p on Sep 24, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

10/10 Excellent

Nesla

Liked: Cleanliness, staff & service, amenities
I love the pool and the beach is right there
Stayed 1 night in Sep 2023
Response from s.p on Sep 19, 2023
Thanks for the review.

2/10 Terrible

Felipe

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst places to stay
This place just as the Polynesian hotel or the worst place to book any rooms. The rooms are not clean, there are roaches in the rooms. Didn’t stay not even an hour their and was told I would get a full refund for the “inconvenience” yet they lie about that. Don’t be fooled by the pictures on their site.
Stayed 3 nights in Sep 2023
Response from s.p on Sep 7, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

4/10 Poor

Brianna

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from s.p on Sep 7, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service
A “no frills” property that could use some updating. But clean, affordable, nice pool, and you can’t beat the view and the direct beachfront location!
Stayed 1 night in Sep 2023
Response from s.p on Sep 3, 2023
Thanks for the review.

4/10 Poor

Aiyana

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms looks absolutely nothing like online
Stayed 2 nights in Aug 2023
Response from s.p on Aug 27, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

4/10 Poor

Jeannine

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Location was amazing. Pool was clean. Beach was very close. Room was not so great. The toilet was basically in the shower. Very old..needs renovation. No bugs though.
Stayed 2 nights in Aug 2023
Response from s.p on Aug 25, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

8/10 Good

Regina

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was not in good shape I was looking for bedbugs to start crawling out of the wood work because of the way it looked we slept with the lights on all night. I was also informed that there was no housekeeping & needless to say I will not be favoring this establishment again
Stayed 1 night in Aug 2023
Response from s.p on Aug 24, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

2/10 Terrible

Christine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Stayed 4 nights in Aug 2023
Response from s.p on Aug 23, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

4/10 Poor

Jachin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from s.p on Aug 23, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

2/10 Terrible

Corvette

Stayed 2 nights in Aug 2023
Response from s.p on Sep 8, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

2/10 Terrible

Angela

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The Property was dirty nasty. Poor condition of the furntiure and everything else. Horrible
Stayed 1 night in Aug 2023
Response from s.p on Aug 9, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

8/10 Good

Pierre

Traveled with family
Stayed 2 nights in Aug 2023
Response from s.p on Aug 7, 2023
Thanks for the review.

2/10 Terrible

Columbia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures are misleading, the AC in the room didn’t work, the room was dirty, the elevator was old and dirty, the bathrooms was old and dirty. This hotel needs a major upgrade! Do not stay here! I repeat DO NOT STAY HERE!
Stayed 2 nights in Jul 2023
Response from s.p on Aug 5, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the money.
Hotel is definitely run down. The room was much smaller than described and not as clean, our fridge was broken, the tv in the living room was broken, no ice in ice machine, elevator was questionable and we originally booked ocean view and got street view.
Stayed 2 nights in Jul 2023
Response from s.p on Jul 31, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

2/10 Terrible

Marion, Pequannock

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and Dated!! In need of a total redo!
Stayed 2 nights in Jul 2023
Response from s.p on Jul 30, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

4/10 Poor

Mary

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not at all as advertised.
Very disappointed with the hotel and rooms. Not at all as displayed in the pictures on the website. Dirty and not well maintained. The door knob of the first room was held on with electrical tape. The door latch to lock the room was miss aligned and thus didnt work at all. One elevator was out of order and the other only seemed to work half the time. The internet didnt work at all and the TV didnt work as well. There was sand all over the floor when we first got to the room. The two good things were the pool area was nice and the pool seemed clean and the proximity to the beach was great. Overall I am extremely unsatisfied with the stay and would have gone somewhere else if I did have the whole family with me and wasnt worried about the time it would take to cancel and find a new room at another location.
Stayed 1 night in Jul 2023
Response from s.p on Jul 28, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Crusty and not kept up well, but its on the beach!
Honestly I didnt expect much, knowing from previous trips that myrtle beach is dirty and most of the condos are as well. Alot of disrepair or "landlord specials" in these places. We walked into our room to find trash on the floor, dresser had a huge smudge/sticky area on it, like it had not been wiped down, Suprisingly the bathroom was clean, barely any towels though Paid for an ocean view, got a view of the condos across the parking lot, go figure. Wouldn't stay here again, but enjoyed the beach anyway. My family had fun and thats all I really care about.
Stayed 1 night in Jul 2023
Response from s.p on Jul 27, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

2/10 Terrible

Felica

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures online was totally different from what I saw in reality. The door was very hard to close only one elevator working. And after another person told me they got stuck on it the day before I took the stairs the remaining of my trip. But the pool was nice.
Stayed 1 night in Jul 2023
Response from s.p on Jul 26, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

10/10 Excellent

ARNOLDO NATANAEL

Stayed 2 nights in Jul 2023
Response from s.p on Aug 14, 2023
Thanks for the review.

2/10 Terrible

Stephanie

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
This is the worst hotel I’ve ever stayed at… I left the next day and I was booked for 4 days… it was really bad… this place need a serious upgrade…
Stayed 4 nights in Jul 2023
Response from s.p on Jul 24, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

2/10 Terrible

jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was bad! Thats it!
Stayed 2 nights in Jul 2023
Response from s.p on Jul 24, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

6/10 Okay

ted

Stayed 1 night in Jul 2023
Response from s.p on Jul 24, 2023
Sorry for the issues during your stay, we will be addressing your concerns.

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
It was alright
Stayed 2 nights in Jul 2023
Response from s.p on Jul 19, 2023
Thanks for staying with us.

8/10 Good

Antoinette

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2023
Response from s.p on Jul 12, 2023
Thanks for staying with us.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse place to stay
Stayed 2 nights in Jul 2023
Response from s.p on Jul 9, 2023
Sorry for the problems you experienced during your stay. We will be addressing your concern.

2/10 Terrible

Robert

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Would not stay there again. Five star cost with a one star condition have stayed in the past but it’s gone down a lot not being maintained !
Stayed 2 nights in Jul 2023
Response from s.p on Jul 9, 2023
Sorry for the problems you experienced during your stay. We will be addressing your concern.

2/10 Terrible

theodore

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not anything like the photos, gross, in disrepair, and unacceptable
Stayed 2 nights in Jul 2023
Response from s.p on Jul 9, 2023
Sorry for the problems you experienced during your stay. We will be addressing your concern.

4/10 Poor

Eric

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Dirty and falling apart
Stayed 2 nights in Jul 2023
Response from s.p on Jul 7, 2023
Sorry for the issues during your stay we will addressing your concern.