Terrace/patio

Reviews of High Tide Motel

2 out of 5
High Tide Motel
510 South Ocean Blvd., North Myrtle Beach, SC

Reviews

7.2

Good

Rating 10 - Excellent. 51 out of 211 reviews" "
Rating 8 - Good. 79 out of 211 reviews" "
Rating 6 - Okay. 43 out of 211 reviews" "
Rating 4 - Poor. 17 out of 211 reviews" "
Rating 2 - Terrible. 21 out of 211 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Gemne, Spartanburg, SC

Liked: Cleanliness, staff & service
Property was clean but dated. Manager was very helpful.
Stayed 2 nights in Feb 2020
Response from Robert on Feb 17, 2020
Thank you and please come again.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Clean and within walking distance of where I wanted to go.
Stayed 2 nights in Jan 2020
Response from Front Desk on Jan 20, 2020
Thanks and do come back. Hightide

2/10 Terrible

LInda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reviews said this was a good place. Now I know to not trust reviews. We survived the night but this is not where anyone should spend more than one night if looking for a vacation place
Stayed 1 night in Oct 2019
Response from Robert/Front Desk on Nov 12, 2019
Ms.Linda, I have been meaning to reach out to you in response to your stay at the Hightide. I believe I left you a key and we did not talk during your stay. Please let me know if anything specific happened outside of me not being there that might improve your experience. Thank you and I am very sorry. Please give us another try when you come back this way.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Robert on Sep 2, 2019
Thank your for staying with us. Hope to see you soon!!

8/10 Good

Verified traveler

Liked: Staff & service
The room a bit dated, bed a bit too hard, , but actually a nnicr place
Stayed 1 night in Aug 2019
Response from Robert on Sep 1, 2019
Come back soon. Front Desk

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Owner on Aug 26, 2019
Thank you for your review, I’m glad you enjoyed your stay.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
the beds not so good , room to small , need to be paint
Stayed 2 nights in Aug 2019
Response from Robert on Aug 22, 2019
We are aware as I personally will be painting a ceiling and having carpet installed tomorrow due to recent guest abusing a room here this week. We still strive to not only fix such but still keep the price half that across the road. Thanks for your input. Staff

10/10 Excellent

Donna

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019
Response from Owner on Aug 26, 2019
Thank you for your review, we hope to have you back next year.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019
Response from Owner on Aug 26, 2019
Thank you for your review, we appreciate the positive feedback.

8/10 Good

Penny

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2019
Response from Robert on Aug 13, 2019
Thanks Penny we enjoyed having you. Staff

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location & very clean!
It showed it's age but it is clean & in a great location. I'm extremely picky but I would stay there again because of the location and cleanliness. I felt safe there too. I was looking for a place to sleep & shower. They do have free WiFi, cable tv, a mini refrigerator, microwave & coffee pot if you plan to just sit in your room.
Stayed 2 nights in Aug 2019
Response from Robert on Aug 13, 2019
Thanks for staying with us Rebecca. Front Desk

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service
The only thing I liked: near beach. Charged me for a hotel room I DID NOT STAY IN. i called them up and they didn't RECOGNIZE my reservation through Expedia. Come to find out, they had my room and key but there was no one there to help me get my key. The man told me i had to pay when I got there. Well, I got there and no one to accept me to give me my key and my room. To top this off, i called up emergency contact. WRONG NUMBER. Yes, my review isn't good but maybe another day. I really don't know whose fault it was: Expedia or High Tide Motel. Since I'm the customer using Expedia and tried to get this motel, I'm right and everyone else is wrong.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff just a walk across the road to beach!
Stayed 2 nights in Aug 2019
Response from Robert on Aug 5, 2019
Thanks. Glad to have you an do come back.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2019
Response from Owner on Aug 7, 2019
Thank you for your review.

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
The facility is showing it's age but it was clean, comfortable and the staff was friendly and accommodating. There is so much to do in the area we just needed a place to put our stuff and crash at the end of each busy day. for that it was perfect.
Stayed 3 nights in Jul 2019
Response from Robert on Aug 2, 2019
Hope we met all your needs Jennifer. Thanks for staying. Front Desk

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
The internet has improve 100% from last year stay....The water drains real slow in the bathtub an the sink
Stayed 4 nights in Jul 2019
Response from Robert on Aug 2, 2019
We upgraded wi- fi reception 2 weeks ago. Let me know room number concerning slow drain. Last week someone left a clear cap in drain, most times, beach sand is the culprit. Front Desk

8/10 Good

Autumn

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from Robert on Aug 1, 2019
Thanks for choosing Hightide Motel. Hope to see you on your next stay. Front Desk

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
I did like that the rooms were big and clean. Plus Carmen was great housekeeper
Stayed 4 nights in Jul 2019
Response from Robert on Aug 1, 2019
Anything I can do to make your next stay better please do not hesitate to call ahead. Front Desk

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Roaches in room on bed Really not a comfortable stay. Air conditioner very noisy! Room was okay not the greatest!
Stayed 1 night in Jul 2019
Response from Owner on Jul 26, 2019
Thank you for your feedback. I wish you would have let us know you had a problem with your stay. I definitely wouldn’t stay in a room that had roaches, and we certainly wouldn’t expect any guests to either. We have a bi-weekly pest service and this is the first time myself or manager has heard of an alleged issue. Next time you have an issue, I would recommend talking to management at the time if there’s actually an issue.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Owner on Jul 26, 2019
Thank you for your review, I’m glad you enjoyed your stay.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best price on the beach!
The motel was well priced. It was the cheapest lodging along the beach. It is directly across the street from the beach, so leaving your room and walking to the beach is totally doable! The room was spacious, and included a small microwave, refrigerator, and coffee pot. There was duct-tape as a repair in the closet, but that just made my husband and I laugh and call it home for the week. We will stay here again if we come back to the area.
Stayed 3 nights in Jul 2019
Response from Robert on Jul 24, 2019
Thanks Jennifer. Hope to see you next year.

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service
Staff very friendly. Need to add a few things to kitchen ie skillet for cooking
Stayed 5 nights in Jul 2019
Response from Owner on Jul 23, 2019
Thanks for your feedback, we are glad you enjoyed your stay. Thanks for letting us know there way be some equipment missing from the kitchen. We hope to see you next year.

6/10 Okay

Floyd

Liked: Staff & service, room comfort
Across the street from the beavh
Hotels are expensive during the summer in Myrtle Beach (dish). Do you can’t expect s lot for around $100 per night. High Tide is just across the beach which is nice, and has friendly staff. But, otherwise it’s old and showing it’s age.
Stayed 4 nights in Jul 2019
Response from Owner on Jul 16, 2019
Thanks for your review, we appreciate the feedback.

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room 102. It is an older property but it was clean. The air conditioning was cold once you figured out the remote did not work. I had to stand on a chair to reach the controls on the unit. There was no tv, none, nothing, no cable, no reception at all. The bed was very uncomfortable because of the old bed spring mattress. My back went out because of it and I had to go to the chiropractor. No exhaust fan in the bathroom and no screen on the bathroom window. I appreciate the price ($100 a night in July) but customers still need to be comfortable. We are an elderly, disabled couple and appreciated being on the ground floor. We had to get a room in a hurry and this was it. Check in person was very pleasant. Hope the owners get a windfall so they can fix it.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Owner on Jul 14, 2019
Thank you for your review, we are glad you enjoyed your stay.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No cable also no kitchen and injured my back on the less quality bed
Stayed 3 nights in Jul 2019
Response from Owner on Jul 10, 2019
Thank you for your review. I’m sorry you had issues with Cable during your stay, the entire motel is being rewired for upgraded cable and we have installed multiple WIFI access points at the property. We hope you will stay with us again, as I’m sure you would have a much improved experience.

4/10 Poor

Victoria

Liked: Cleanliness, property conditions & facilities, room comfort
Clean. TV and WiFi not working. Out all 4 days
Stayed 3 nights in Jul 2019
Response from Owner on Jul 10, 2019
Thanks for your review and we are happy you were pleased with the cleanliness of your room. Our housekeeper Carmen is excellent. As far as the TV and WIFI, we are completely re wiring the entire motel. There have been a couple service interruptions as we work through this process. We hope you will consider staying with us next year.

2/10 Terrible

Elly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom leaks
The bathroom was leaking very badly if someone took shower upstairs, dinner room also leaking, when is raining, I'm not recommended to anyone else this motel, if you're looking to stay here please avoid room 107
Stayed 3 nights in Jul 2019
Response from Owner on Jul 10, 2019
Thank you for your review. During your stay the guests above you did not put the shower curtain inside the tub which caused the appearance of a leak. Unfortunately, this happens sometimes and is a big inconvenience to guests.

4/10 Poor

Verified traveler

Stayed 6 nights in Jun 2019
Response from Owner on Jul 10, 2019
Thank you for your review.

4/10 Poor

Mildred Anne

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Owner on Jul 2, 2019
I’m sorry you did not enjoy your stay, we are really making big changes to improve the customer experience. I would love to hear more, but I can not find a reservation in your name.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Owner on Jul 2, 2019
We are sorry you did not enjoy your stay, I would like to hear more details about your experience however I can not see your information.

8/10 Good

Verified traveler

Stayed 4 nights in Jun 2019
Response from Owner on Jun 23, 2019
Thank you for the review, we are glad you enjoyed your stay with us.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There is nothing I can say good about this place. We left after one day even though it was in a great location.
Stayed 3 nights in Jun 2019
Response from Owner on Jun 19, 2019
Thank you for your feedback, we are making many changes that will improve to overall experience.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price and location
It was over all a good stay. We tried to the area for a memorial service, but also made it into a mini-vacation for us. This was our first time out of town as a couple. The motel itself was in good condition. The staff was nice. We did have some loud teen/or younger 20's guests beside us until about 2 am, but nothing too unbearable. The room was open, and had plenty of room to move around in. It was clean and smelled clean. Everything was in working order. I would stay again.
Stayed 1 night in Jun 2019
Response from Owner on Jun 12, 2019
Thank you for your feedback, I’m glad you enjoyed your stay. We are in the process of making some changes which will improve the overall experience.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It reminded me of somewhere I would have stayed in college on a girls trip if I was completely broke. The room smelled horrible. I tried to get a refund but they don’t give refunds! The staff wasn’t available when needed. All around, terrible experience. And it wasn’t a cheap stay. Save your money and go elsewhere!
Stayed 1 night in May 2019
Response from Owner on Jun 12, 2019
Thank you for your feedback, we are in the process of changing management as we speak. The experience going forward will be much better.

2/10 Terrible

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
go elsewhere
Run down, the check in gal looked like she was in rehab with tatoos on her neck, the staff looked rough, they were more worried about smoking with their hand around friends the hotel lacks pride for it's guests. Go elsewhere
Stayed 2 nights in May 2019
Response from Owner on Jun 2, 2019
I’m sorry you did not have a positive experience with the staff. We are always looking to improve. I will reach out to you via email to get some additional information.

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in May 2019
Response from Manager on May 21, 2019
Thanks for your review, we are glad you enjoyed your stay.

6/10 Okay

Glenn

Liked: Cleanliness, staff & service
Bike weekend
Nice enough motel. It was clean but smelled of stale smoke. The deadbolt did not lock so we did not feel secure leaving our stuff in the room with just the doorknob lock. The bathtub had some interesting water knobs but they functioned okay. The staff was very nice and helpful.
Stayed 2 nights in May 2019
Response from Manager on May 21, 2019
Thank you for your review and feedback, we will get the lock worked on right away.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great People at the High Tide
Staff was so great and accommodating. Very friendly.
Stayed 5 nights in May 2019
Response from Manager on May 21, 2019
Thanks for your review and compliment to the staff.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot on ocean blvd and not far from anything!
Stayed 4 nights in May 2019
Response from Manager on May 21, 2019
Thanks for your review, I’m glad you enjoyed your stay.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dump
Opened the door to the 1st room, bed had been sleep in. 2nd room ok except for the age of the mattress. Rust on the pipes in the bathroom, dripping in the bathroom facet all night. I don't think the place has ever been updated. Will never stay there again.
Stayed 1 night in May 2019
Response from Management on May 14, 2019
We are looking into this and will take corrective measures as needed.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019
Response from Management on May 10, 2019
Thank-you for leaving a review.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the cheapest place in town, but you get what you pay for.
Stayed 3 nights in May 2019
Response from Management on May 7, 2019
Though its not positive , we thank-you for your review.

8/10 Good

Verified traveler

Stayed 1 night in May 2019
Response from management on May 5, 2019
thank-you for your review.

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019
Response from Management on Apr 27, 2019
thank you for your review.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Mike is a great host! Great location. A bit worn out but good
Stayed 2 nights in Apr 2019
Response from Management on Apr 26, 2019
thank you , glad you enjoyed staying with us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Management on Apr 26, 2019
We appreciate you taking the time to leave a review.

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Apr 2019
Response from Management on Apr 25, 2019
Appreciate you leaving a review.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flexible check in time, quiet, and close to the beach
Stayed 2 nights in Apr 2019
Response from Management on Apr 22, 2019
Thank you , Glad your stay went well.

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2019
Response from Management on Apr 22, 2019
thank you for the review.