Suffered in comparison.
Posted Dec 3, 2016
We were on a trip to celebrate my wife's 60 th birthday. We stayed at the Grove Park Inn in Asheville and a Bed and Breakfast in Waynesville both of which were excellent experiences. I was hoping to top the trip off with a great experience at the Marina Dunes. Their service, attitude, etc. suffered in comparison to both of the previous places we stayed. They advertised a heated indoor pool. When we got there after a long drive we wanted to stretch in the pool which they had advertised. Of course their was a sign on the door that said the heater was broken and they had requested repair. One of the reasons we stayed there was because of the heated indoor pool. I felt like I had been taken. We ate out and brought food back to the room and the room had no microwave. I asked for an adjustment on the bill because the pool was unusable. the clerk at the desk said she would send an email to someone but I never heard anything. I don't expect it to be adjusted. This place has a long way to go if they want to be compared favorably to the Grove Park Inn. I will never stay here again.