Ratings based on 782 Verified Reviews

3.7 out of 5
75% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Darlington, SC

Nice quiet getaway

Posted Nov 18, 2017
Wanted a nice place to get away to for my birthday and found just that. Room was spacious and clean and hotel staff was friendly and helpful!
Comment from Hotel Management
Nov 18, 2017 by Gina, Front Office Manager, Hotel Management
We're glad you enjoyed your stay with us at Monterey Bay! We wish you many more happy birthdays, and we would love to help you celebrate each one!
5 out of 5
Recommended
for Everyone
by A verified traveler from Johnson City, TN

Great family friendly and clean hotel

Posted Nov 12, 2017
I love to stay here. Everyone is very friendly, the rooms are clean, there are hot tubs, heated pools and a lazy river and best of all is the free breakfast. I wouldn't stay anywhere else!
Comment from Hotel Management
Nov 13, 2017 by Gina, Front Office Manager, Hotel Management
We are glad you enjoyed your stay with us at Monterey Bay Suites! We look forward to seeing you in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Asheboro, NC

Very nice hotel oceanfront....

Posted Nov 7, 2017
This has to be one of the best hotels in Myrtle Beach, my husband and I had a wonderful time. The rooms were clean, the check in time was earlier than expected, the staff was fabulous always smiling and kind, all the elevator's worked and we're clean, and smelled refreshing. I will definitely be staying here again and telling my friends and family about our wonderful experience at the Monterey Bay Suites.
Comment from Hotel Management
Nov 13, 2017 by Gina, Front Office Manager, Hotel Management
We are glad you enjoyed your stay with us at Monterey Bay Suites! We look forward to seeing you in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from GEORGIA

Nice clean hotel with great heated pools

Posted Nov 4, 2017
I am well surprised by this place, me and my wife were here in November, it meant the world to us thay we could swim in a heated pool. This place was definitely clean, comfortable, and perfect getaway for an off season trip.
Comment from Hotel Management
Nov 13, 2017 by Gina, Front Office Manager, Hotel Management
We are glad you enjoyed your stay with us at Monterey Bay! We are grateful to have the heated pools during the off season, and we love hearing you enjoy them! We look forward to seeing you again in the future.
1 out of 5
by A verified traveler

Not good enough

Posted Nov 1, 2017
Pros: the view
Cons: need to clean the place
Hotel staff were rude. They were rude when I checked in, tried to get an extra car decal and they acted like they didn't want to give me one. Tried to get towels, staff were rude. MY TOILET OVERFLOWED ALL OVER MY BATHROOM. I called the front desk but no one came to clean so I ENDED UP CLEANING IT MYSELF, USING BED LINENS AND ALL MY BATH TOWELS.
Comment from Hotel Management
Nov 13, 2017 by Gina, Front Office Manager, Hotel Management
We do apologize for the inconvenience during your stay. We will look into what happened in your room, and why maintenance never arrived. We take all issues seriously, and I am deeply sorry for the issues you encountered during your stay. We do wish you better vacations in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from georgia

Posted Oct 27, 2017
This is not your regular hotel. It is a resort. They don't mention this on the site. When asked about the sites around we were told we could get a meal and a show for a low price if we did a 90 minute presentation. The presentation lasted 3 hours. We were not obgalited to buy but we had to stay the entire time. Harry the presenter was good. Also the room had an odor. We were given another room but the view was not the same. Ms. Gore was excellent in helping choose a place to eat and a show. Front desk staff very helpful.
Comment from Hotel Management
Nov 13, 2017 by Gina, Front Office Manager, Hotel Management
We are glad you got to enjoy everything Myrtle Beach has to offer! We do suggest if you book with us next time, to request a direct ocean front so you are able to see the full ocean. We look forward to seeing you again!
4 out of 5
Recommended
for Families
by A verified traveler from Reading,Pa.

Access to beach was great. Great ocean view.

Posted Oct 23, 2017
Pros: The location was great! you are located in the middle of everything. A twenty minute trip in either direction could get you to any of the attractions
Cons: Mattresses.
Location: Very centrally located.
The view of the ocean was great even though I only had a side view. Overall experience was great. Had some minor issues, but nothing that would really make say I wouldn't go back. Some mattress upgrades wouldn't hurt.
Comment from Hotel Management
Nov 13, 2017 by Gina, Front Office Manager, Hotel Management
We are glad you enjoyed your stay with us at Monterey Bay! We are in the process of updating, and feedback from our guests such as yourself is very helpful! We look forward to seeing you in the future!
3 out of 5
by A verified traveler

Not 3.5 Stars

Posted Oct 17, 2017
I would give this hotel maybe 2.5 to 3 stars. Very old property, furniture was not very comfortable. Kitchenette looked like it had been updated.
Comment from Hotel Management
Nov 14, 2017 by Monterey Bay Suites, Hotel Management
We appreciate your feedback and will be doing some upgrades throughout the fall. Hope to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from martinsville, Va

Nice hotel on the beach

Posted Oct 11, 2017
King size bed was very comfortable. Room was clean. New kitchen appliances and updated bathroom. Loved the wood floors. Pool areas are beautiful. Lot of poolside activities for adults and children. The sofa bed needs to be replaced. Pillows went flat when you sat down on it. We sat on kitchen chairs. Breakfast was ok. Staff was very helpful. Parking garage was very tight but we managed with our large truck on 1st floor. Everyone was respectful of each other’s vehicle.
Comment from Hotel Management
Nov 14, 2017 by Monterey Bay Suites, Hotel Management
We appreciate your feedback and hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fincastle, VA

Wonderful "Home Away from Home"

Posted Oct 9, 2017
Pros: The staff! The room!
Cons: Not too crazy on the parking but managed going slow.
Location: Loads of locations to eat, Putt Putt, and shopping available.
My mother, aunt, and myself enjoyed our stay in the hotel. We are def looking into coming back and staying next year. Wonderful view, staff, and we loved our room.
Comment from Hotel Management
Nov 14, 2017 by Monterey Bay Suites, Hotel Management
We are glad you enjoyed your stay and hope to see you on your next visit to Myrtle Beach.