The pictures on site don't match accommodations!
Posted Oct 24, 2016
Well, when we arrived it was rather late and just wanted to settle in. We stayed in a terrible outdated room the first night, complained and were given a better room the second night. We left a sippy cup in the room for our daughter, it was misplaced and the front desk staff manager actually went out and bought us a replacement. The rooms we stayed in, if had been updated, would have been great. They are 2 bedroom condo style with kitchen and 2 bathrooms. The rooms were not the cleanest though, sheets yes but "common" hairs and such in the bathrooms kind of upset us. We are pretty clean though, so this may not bother some. They ended up comping breakfast our 2nd morning and that was a good buffet with an omelet guy. Our family goes to Myrtle Beach a couple times a year and usually 4 families full, this time it was just the 5 in our family though. Front desk manager gats two thumbs up for sure for going above and beyond!
Comment from Hotel Management
Oct 26, 2016 by Sabrina, Hotel Management
I am so sorry for the issues you experienced but I am very pleased to know that the front desk manager was so helpful. Thank you for letting us know about your experience. I hope you decide to return again in the future.
Thank you so much,
Sabrina D. Hilliard, GM