Ratings based on 7 Verified Reviews

2.4 out of 5
43% of guests recommend
2.9 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by geoffery from va


Posted Aug 5, 2013
Pros: it was on the beach
Cons: take out the private rooms
Location: the location was great amusement park u can walk to entertainment
my experience at the palace was terrible the dishes was dirty the bed was broken no towels in the bathroom I will not stay there again
2 out of 5
by monica from maryland

Not so great hotel

Posted Jul 7, 2013
Pros: Staff was friendly, parking was convenience beach front.
Cons: Please renovate . Change the mattress treat the mold
Location: Location was great. But not sure about things to do
Rooms were moldy, sheets were dirty. Blind were dirty mattress was bad bed was very uncomfortable.staff was very friendly. We had to check out early. Will not stay in that hotel again.
2 out of 5
by Marianne from Charlotte, nc

Not worth your money with the pictures

Posted Sep 4, 2012
Pros: The music at the pool, and the one pool.
Cons: The hard as bricks bed.
Location: Close enough
This hotels pictures were not like the actual room. The sofa was outdated. Matteress worn out. Bed was high and hard. Blinds did not work. The smell of dust was in the air. The balcony was too small. You could actually touch the ceiling with your hand. No one checked on us. The room was too small. The dininac g table kept falling. The room got hot a lot, had to keep the ac on.
2 out of 5
for Everyone
by Linda from KY


Posted Aug 28, 2012
Pros: view of the beach
Cons: elavators were alwful just had 3 lot of people plus employees used these 3 elavators.
Location: great
The stay in the hotel was ok only having 3 elavators in the hotel was alwful took us 45 min to 1 hr to get on and off.
4 out of 5
for Everyone
by Millie from Dover Ohio


Posted Aug 14, 2012
Pros: Pools are nice
Cons: Waiting on elevator
Location: More quit than the rest of myrtle beach which is nice for sleeping.
Hotel was ok, had problems with being misinformed. Was told by expedia rep that I got a free breakfast buffet. Once arriving at hotel, was informed at desk that I had to check in across the street??? OK So I walk across street about getting hit by traffic. Check in get my key. Staff at both facilities were superb, but being treated like second best sucked. If I needed anything I had to walk across street, even for my two cereal choices, not the buffet. They quickly escorted my family of 5 out of the buffet area and said we were not eligible for buffet. Who do I blame, Expedia. Why? If I would have known I would have just booked with the hotel itself so I would have higher rate service, and not had to walk across the street just for a trash bag.
1 out of 5
by Ereka from Fort Mill, SC, USA

not worth it

Posted Jul 30, 2012
Pros: Absolutly nothing
Cons: Not clean. Overpriced. Elevators were VERY slow.
Location: Great location but a lot of traffic. Very difficult to get out of parking deck.
Overpriced Rooms were outdated, seems as if you took a time machine back to the 80s I will NEVER stay here again!
5 out of 5
by A verified traveler from Chester, SC


Posted Jun 14, 2011
I have stayed in many hotels on vacations and just getaways, and the palace is far most the very best yet. I have recommended the palace to so many friends. i will be staying again and again. i love the palace