Nice view, other needs improvement
Posted Nov 25, 2013
Hotel staff at check-in were rude and unprofessional. I could elaborate, but I'll spare the details.
After we checked in and were bringing in our luggage, someone had pulled the fire alarm and they wouldn't let anyone inside, so we had to stand outside in the freezing cold with our luggage. Then when we were allowed in, the elevators still didn't work so we had to carry our luggage up 8 flights of stairs. Fire alarm went off again when we were settling in, so we descended 8 flights of stairs to head out to eat supper.
Elevators worked when we got back though, and the oceanfront view was beautiful!
Rooms were clean and reasonably comfortable. Drain on shower had issues so water pooled around your ankles while showering.
When we went to leave in the morning, the elevators were broken again, so we had to carry everything back down 8 flights of stairs.