Ratings based on 1,542 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Families
by A verified traveler from Hamilton, Ontario

Good location

Posted Mar 20, 2017
Pros: closeness to beach, large rooms, kitchen
Cons: modernize decoration, update pool, hot tub area
Location: close to downtown, stores
The hotel rooms are clean but dated, good location. It was an unexpected charge for WiFi and pool facilities use at arrival
Comment from Hotel Management
Mar 23, 2017 by Brandy N, Hotel Management
Thank you for taking the time to let us know about your recent stay. We are glad you enjoyed your stay. We are always listening to our guests so we can know what to improve. Thank you again for giving us feedback. We hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Don't come in late!

Posted Feb 16, 2017
Pros: Layout of room with deck was really nice.
Cons: Repair the broken tiles, scratched doors etc and make sure the staff is well trained before leaving them alone at night.
Location: Right on the beach so this speaks for itself. I was there on business and did not avail myself of the resort amenities or nearby sights or restaurant
Night clerk really did not seem to have a good understanding of how to process guests. Three parties stood around after midnight just wanting to go to bed and the process was painfully slow. All the parties in front of me were at their wits end. Room was fine in the end once I finally made it up but in slight disrepair but what do you expect from a beach resort right!
Comment from Hotel Management
Mar 2, 2017 by Brandy Newman- General Manager, Hotel Management
Thank you so much for sharing your experience with us. We apologize for the wait you experienced at our front desk. We use these comments as training opportunities to make us get better.
5 out of 5
Recommended
for Everyone
by A verified traveler

Right on the beach and very quiet and relaxing

Posted Feb 11, 2017
I went there just for the weekend for some r and r and it was the perfect get away
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2017
Very nice place we would stay again. Clean rooms safe and pools clean and nice.
3 out of 5
by A verified traveler

Average at best

Posted Jan 31, 2017
Place could use a good cleaning. Light bulbs in bathroom had a coating of dust. Back of bathroom was dirty. Added a bunch of fees at checkout: resort fee, marketing fee, Expedia booking fee.
Comment from Hotel Management
Mar 3, 2017 by Brandy Newman- General Manager, Hotel Management
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and apologize for the experience you had with the room we provided. We strive to create memorable experiences for our guests and this time we fell short.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2017
Pretty good place to stay. Very comfortable and friendly. Enjoyed my few days with a very close person. So glad I chose this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel very clean

Posted Jan 28, 2017
Was very pleased with room and price. Nice view of the beach. Will definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from SC

nice room, not much ocean view though.

Posted Jan 23, 2017
Pros: Everything.
Cons: to pay less for the rooms where there isn't a nice ocean view.
Location: strategically placed, everything is handy
I think this problem will iron itself out but on Thursday (1/19) when we arrived to the hotel (after pre paying about a month ago) The man asked me for a credit card to put on file. I assumed it was for any calls or room service so I didn't question it. He ran the card and then said "I m so sorry I didn't realize you had pre paid and I have run your card through" . Ok, given that it was coming up the weekend I expect it iron itself out today some time but in the mean time I am overdrawn in my checking account! My Social Security check doesn't come until this Wednesday (1/25). Leaving this alone for now but you will certainly hear from me if the credit doesn't show up today. BJ Gatten
4 out of 5
Recommended
for Everyone
by A verified traveler from Charleston, SC

Posted Jan 17, 2017
Pros: Cost of the room was good. The room was clean & we enjoyed the breakfast.
Cons: Free breakfast should be offfer to all the guest. It wasn't offered to me.
Location: Centrally located; Near restaurants, amusement park & the beach is right there.
Had a nice relaxing time; The staff was very accommodating when I had a problem. The key to my room didn't always work, so anytime I called the front desk, they were prompt in handling the problem.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta GA

Very nice location.

Posted Dec 26, 2016
Pros: The perks like the free movie rentals and pools.
Cons: N/A
Very friendly staff. Nice amenities. B reakfast was excellent.