Ratings based on 375 Verified Reviews

3.6 out of 5
69% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Hidden Gem right on the beach

Posted May 27, 2017
Small cozy condo perfect for a couple. Great staff was very helpful and the location was ideal. The condo is abit dated but the great price I got more than made up for it. The only con I can say is the wifi can be sperattic at times but everything else is what I excepted for the price. I will book this place again when another bargain comes up.
Comment from Hotel Management
May 28, 2017 by Kimber Bates AGM, Hotel Management
Thank you for your review. We look forward to visiting again with you. Have a great summer.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2017
The staff was friendly and the room was nice and a good location with great access to the beach. We was on the bottom floor, so not the best view of the beach, but we enjoyed our vacation.
Comment from Hotel Management
Apr 30, 2017 by Kimber Bates AGM, Hotel Management
Thank you for staying with us and we are glad that you had a good time while you were here. We look forward to you vacationing again with us in the future. Have a wonderful year.
4 out of 5
Recommended
for Everyone
by A verified traveler from N. Myrtle Beach, SC

Convenient

Posted Apr 25, 2017
Pros: The area
Cons: The room air conditioners were very noisy. They kept me from being able to sleep well.
Location: Dancing in the clubs, the music
Hotel was close to the activities I was interested in--most within walking distance. I like that the parking lot is close to the hotel.
Comment from Hotel Management
Apr 30, 2017 by Kimber Bates AGM, Hotel Management
Thank you for staying with us and we have addressed the concern about the AC. Have a good afternoon
3 out of 5
by A verified traveler

The Ok and the Poor

Posted Apr 20, 2017
Pros: location
Cons: staff service
This is an older style hotel where the rooms open to a mezzanine and guests are not required to enter through a lobby. I would guess the hotel was built in the '60's. We arrived after check-in hours (after 11PM) and had called ahead for late check-in. Their policy is if you arrive or are locked-out after hours, there is a $75 fee. Well, the staff failed to place a key in the lock-box and we had to call. It took nearly an hour for staff to arrive. Rather than a, say $75, credit, all we got was a sorry for our trouble. The room was not entirely clean as we found some loose hair in the floor. This hotel does not have daily maid service so we reused towels, washcloths, etc. and beds were not made. The hotel is under renovation so 20% of the prime parking was taken by construction with overflow across the street. The outdoor pool was also closed because of construction. We didn't use the indoor pool, so I have no comment on it. I don't know which unit the representative photos were taken from, but the bedroom we had was not much bigger than the full-size bed. There was a small closet and a small dresser at the foot of the bed and barely room to walk on either side. My son said this would be a great, single, dorm room if the full bed was replaced with a twin. Maybe so. The positives are: a good location, oceanfront, a kitchenette, plenty of hot water, ac worked well and it was not noisy.
Comment from Hotel Management
Apr 23, 2017 by Kimber Bates AGM, Hotel Management
Thank you so much and have a good day.
4 out of 5
by David

Bit of a diamond in the rough

Posted Mar 28, 2017 on Hotels
Overall we had a very pleasant stay, The room was well equipped very clean with good décor though some of the furniture was a bit beat up and worn but not a deal breaker. First impressions though are not good the check in desk is hidden away behind the indoor swimming pool and a bit dark and dingy I believe the place was built in the 60s and it shows. It looks a bit worse for wear in area and the elevators are about falling apart but it looks to have been given a bit of a face lift the walk ways and walls look to have been painted recently and are clean. Also the outdoor pool was out of service which may have been the time of year. We arrived late Friday evening and were not impressed with the man who checked us in he was gruff at best and barked orders at us. It was not a pleasant experience. However when we got into our room we were pleasantly surprised and a wonderful sea view in the one bedroom condo. The location is also fantastic close to all restaurants and bars etc. I think what people need to remember when booking this is that it is not a hotel and also the price, we paid $97 per night which compared to next door hotels is fantastic, We met people next door who paid $180 per night. To summarize its worth the money once you get past the dated look and surly evening staff. The staff who booked us out were pleasant and friendly. We will book again.
Comment from Hotel Management
Apr 3, 2017 by Julie, Hotel Management
We sincerely appreciate you staying with us. We have addressed your concerns with our staff and appreciate your patience. Thank you for reviewing our resort and we look forward to seeing you all again.
5 out of 5
by shekina

Posted Mar 27, 2017 on Hotels
Great stay
Comment from Hotel Management
Mar 29, 2017 by Julie, Hotel Management
Thank you for your positive review. Have a wonderful Spring.
5 out of 5
Recommended
for Everyone
by A verified traveler from virginia

Great rate and super nice staff

Posted Mar 24, 2017
I thin they just need to update the bed sheets and be careful off coffee pot makes the hottest coffee I ever had burnt my tongue
Comment from Hotel Management
Mar 27, 2017 by Kimber Bates AGM, Hotel Management
Thank you for your review and we do apologize that you had issues with the coffee. We hope that you will visit us again in the future. Have a great afternoon
5 out of 5
by graham

Posted Mar 23, 2017 on Hotels
Comment from Hotel Management
Mar 27, 2017 by Julie, Hotel Management
Thank you for your positive review. Have a wonderful Spring
3 out of 5
by Harold L

Good area, dirty hotel

Posted Mar 19, 2017 on Hotels
We arrived to our room after a very long drive. The attendant was less than welcoming, didn't even greet us. We were tired but excited for our lovely room as we saw and spoke about online from hotels.com. Our room made my eyes burn it smelled so bad. My husband said it was recently fumigated and not cleaned afterwards. There was holes in the walls and dirty dishes in the cupboards and no dishwasher. When I turned on the tv it didn't even work. When I called attendant and complained about no dishwasher, smelly room and dirty dishes I asked for the manager and he refused to let me speak with the manager while he played with the tv while on the phone with someone. When I asked if it was the manager he said no & told me to complain to whoever I booked with! I was about to freak when he came back with keys to another room. We opened it and someone was already using the room! We went back again and he gave us another set of keys, this time the room didn't smell as bad, but it was dirty...not as bad as the first room and we were so tired now 11:30 pm, so we took it. The ceiling fan in the room was covered in tremendous filth right over the bed and I lived in fear of someone turning it on. The next day we bought aire fresheners and I never did get my dishwasher but we made out ok with plastic plates and cups.
Comment from Hotel Management
Mar 22, 2017 by Julie, Hotel Management
We greatly appreciate you taking time to review our resort. I would like to apologize for any concerns you had during your stay with us. We have addressed them and appreciate your feedback. Have a good afternoon.
3 out of 5
by A verified traveler

Request 2nd floor or higher. H

Posted Mar 15, 2017 on Hotels
Was supposed to be an ocean view room but they put us on the first floor with a view of a sand dune.
Comment from Hotel Management
Mar 20, 2017 by Julie, Hotel Management
Thank you for taking the time to review our Resort. We hope you enjoyed your stay even though it was on the first floor. Have a wonderful Spring.